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Weekend Zendesk Chat Support Jobs (NOW HIRING)

Burjline Builders

Chat Support Agent

Oklahoma City, OK · On-site

$25 - $35/hr

Job Overview Lightspeed HQ is seeking a dedicated and articulate Chat Support Agent to join our ... Zendesk, Salesforce) is desirable. Benefits • A competitive hourly wage and a comprehensive ...

New

CO2Lift

E-Commerce Chat & Support Specialist

Weston, FL · Remote

$20 - $26/hr

E-Commerce Chat & Support Specialist E-Commerce Chat & Support Specialist Department : Customer ... Experience with Shopify, Gorgias, Zendesk, Salesforce, or similar e-commerce CRM platforms is ...

New

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support ... Availability to work flexible hours, including evenings and weekends as needed Benefits

AYS

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and ... and weekends as needed Benefits: - Competitive salary and benefits package - Opportunities for ...

Our Company

Internet Chat Support

Seffner, FL · On-site

$15/hr

Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters ... We need coverage for when our showrooms are open, which includes holidays, evenings and weekends.

Our Company

Internet Chat Support

Seffner, FL · On-site

$15/hr

Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters ... We need coverage for when our showrooms are open, which includes holidays, evenings and weekends.

PrideStaff

Chat and Ticket Support Specialist

Plano, TX · On-site

$20/hr

Demonstrated expertise in using Zendesk, Salesforce Service Cloud, Jira Service Management , and ... Adaptability to work varying hours, including evenings or weekends, to meet team and customer needs.

Our Company

Internet Chat Support

Seffner, FL · On-site

$15/hr

Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters ... We need coverage for when our showrooms are open, which includes holidays, evenings and weekends.

Burjline Builders

Live Chat Agent

Los Angeles, CA · On-site

$19 - $28/hr

Live Chat Customer Support * Respond to customer inquiries through live chat in a timely and ... Experience with Zendesk, LiveChat, Intercom, HubSpot, Salesforce, or similar platforms. * Previous ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

Collaborate with other team members to ensure a seamless and efficient chat support experience for ... Flexibility to work during peak hours, including evenings and weekends, to provide support as ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

Collaborate with other team members to ensure a seamless and efficient chat support experience for ... Flexibility to work during peak hours, including evenings and weekends, to provide support as ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

Collaborate with other team members to ensure a seamless and efficient chat support experience for ... Flexibility to work during peak hours, including evenings and weekends, to provide support as ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

Collaborate with other team members to ensure a seamless and efficient chat support experience for ... Flexibility to work during peak hours, including evenings and weekends, to provide support as ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

Collaborate with other team members to ensure a seamless and efficient chat support experience for ... Flexibility to work during peak hours, including evenings and weekends, to provide support as ...

California University Prep School

Chat Agent

Fresno, CA · On-site

$15 - $19.50/hr

Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support ... Willingness to work flexible hours, including evenings, weekends, and holidays if required. * Team ...

Lone Wolf Technologies

OR

$26 - $28.50/hr

Experience with Salesforce, Zendesk, Intercom, or a similar ticketing system preferred * Knowledge of Remote Desktop is an asset * Chat support experience is a plus * Knowledge of Lone Wolf ...

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All JobsZendesk Chat Support JobsWeekend Zendesk Chat Support Jobs

Weekend Zendesk Chat Support information

See salary details

$14

$26

$44

How much do weekend zendesk chat support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for weekend zendesk chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Weekend Zendesk Chat Support?

Weekend Zendesk Chat Support roles involve providing customer assistance through live chat on the Zendesk platform during weekends. These professionals help customers resolve issues, answer questions, and offer guidance about products or services in real time. The role typically requires strong communication skills, familiarity with customer service practices, and the ability to work independently during weekend hours. Responsibilities may also include documenting interactions, escalating complex issues, and ensuring customer satisfaction.

What skills and qualifications are needed to thrive as a Weekend Zendesk Chat Support?

To excel as a Weekend Zendesk Chat Support agent, you need strong written communication, customer service experience, and familiarity with troubleshooting processes, often supported by a high school diploma or equivalent. Proficiency with Zendesk's chat platform, ticketing systems, and basic CRM tools is typically expected. Exceptional problem-solving abilities, patience, and the ability to multitask effectively are standout soft skills in this role. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth operation during weekend shifts when direct supervision may be limited.

What is the difference between Weekend Zendesk Chat Support vs Customer Service Representative?

AspectWeekend Zendesk Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes Zendesk certificationHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline, remote chat support during weekendsIn-office or remote, handling calls and emails
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across various industries including retail, telecom, and hospitality

Weekend Zendesk Chat Support focuses on online chat assistance during weekends, requiring specific platform knowledge. Customer Service Representatives handle a broader range of communication channels and may work weekdays or weekends. Both roles involve customer interaction but differ in scope, tools, and scheduling.

What are common challenges faced by Weekend Zendesk Chat Support and how can they be managed?

Weekend Zendesk Chat Support agents often encounter higher chat volumes and more urgent customer issues, as weekend shifts typically have reduced staffing and limited access to escalation teams. Managing time efficiently, staying organized, and quickly identifying problems are key to maintaining service quality. Proactively using Zendesk’s automation and macros can help streamline responses, while maintaining clear communication with both customers and teammates through internal notes ensures continuity. Building strong knowledge of common issues and self-service resources also helps agents resolve queries independently and efficiently.
More about Weekend Zendesk Chat Support jobs
What cities are hiring for Weekend Zendesk Chat Support jobs? Cities with the most Weekend Zendesk Chat Support job openings:
What are the most commonly searched types of Zendesk Chat Support jobs? The most popular types of Zendesk Chat Support jobs are:
What states have the most Weekend Zendesk Chat Support jobs? States with the most job openings for Weekend Zendesk Chat Support jobs include:
What job categories do people searching Weekend Zendesk Chat Support jobs look for? The top searched job categories for Weekend Zendesk Chat Support jobs are:
Weekend Zendesk Chat Support jobs near you
Infographic showing various Weekend Zendesk Chat Support job openings in the United States as of July 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.

Chat Support Agent

Burjline Builders

Oklahoma City, OK • On-site

$25 - $35/hr

Other

Posted 2 days ago

New

Job description

Job Overview
Lightspeed HQ is seeking a dedicated and articulate Chat Support Agent to join our dynamic team on a full-time basis in Oklahoma City, Oklahoma, United States. As a leading cloud-based commerce platform, Lightspeed empowers businesses in the retail, hospitality, and eCommerce sectors by providing them with the tools to manage operations, analyse sales, and enhance the customer experience. This is an excellent opportunity to become part of an organisation recognised for its integrated solutions that streamline operational workflow for a diverse range of clients.
The successful candidate will be the first point of contact for our valued customers, providing exceptional support and technical assistance through live chat. We are looking for a proactive problem-solver with a passion for customer satisfaction. The offered salary for this position is $25 - $35 USD per hour.
Responsibilities
• Provide timely, accurate, and professional support to customers via live chat.
• Troubleshoot and resolve customer issues related to Lightspeed's software, including inventory management, customer orders, and sales analytics.
• Guide users through platform features and functionalities to ensure they are maximising the value of our services.
• Clearly document all customer interactions, technical issues, and resolutions within our CRM system.
• Escalate complex problems to the appropriate internal teams while maintaining ownership of the customer issue.
• Strive to meet and exceed individual and team performance metrics, including customer satisfaction scores.
• Contribute to our knowledge base by creating and updating support documentation.
• Identify and report recurring customer issues and potential software bugs to the product development team.
Qualifications
• Proven experience in a customer support role, preferably within a SaaS or technology-focused environment.
• Exceptional written communication skills, with a strong grasp of grammar and punctuation.
• Excellent problem-solving and analytical abilities with a keen attention to detail.
• The ability to multitask effectively, managing multiple chat conversations simultaneously without compromising on quality.
• A patient, empathetic, and customer-focused demeanour.
• A high degree of technical aptitude and the ability to learn new software quickly.
• Experience with retail, hospitality, or eCommerce operations is highly advantageous.
• Familiarity with CRM software (e.g., Zendesk, Salesforce) is desirable.
Benefits
• A competitive hourly wage and a comprehensive benefits package.
• Opportunities for professional development and career progression within a growing global company.
• A collaborative, inclusive, and supportive team environment.
• The chance to make a real impact on businesses around the world by helping them succeed.
Locations Oklahoma City

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