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Hourly Microsoft Chat Support Jobs (NOW HIRING)

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ... and Microsoft Office Strong oral, written and business communication skills Analytical ...

Collabera

Technical Support Specialist

Chandler, AZ · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You'll provide first-line voice and chat support, basic troubleshooting, and ensure exceptional ... Remedy (preferred, not required) Compensation Hourly Rate: $20 - 22 per hour This reflects base ...

Collabera LLC

Technical Support Specialist

Chandler, AZ · On-site

$23 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service & Communication Strong phone/chat support, client care, and clear ticket ... Hourly Rate: $23 $24 per hour This range reflects base compensation and may vary based on location ...

Collabera LLC

Technical Support Specialist

Addison, TX · On-site

$23 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service & Great Communication Strong phone/chat support, client care, and clear ticket ... Hourly Rate: $23 $24 per hour This range reflects base compensation and may vary based on location ...

New

Collabera

Technical Support Specialist

Addison, TX · On-site

$23 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service & Great Communication - Strong phone/chat support, client care, and clear ticket ... Hourly Rate: $23 - $24 per hour This range reflects base compensation and may vary based on ...

New

We Insure

Be Seen First

Customer Service Representative

Jacksonville, FL · Remote

$20 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Hourly Pay: $20.00-$23.50/hour, based on experience. * Location: 2010 E 6th St, Austin, TX. This is ... Serve as the first point of contact for inbound calls and chat support * Handle billing questions ...

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All JobsHourly Microsoft Chat Support Jobs

Hourly Microsoft Chat Support information

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$14

$26

$44

How much do hourly microsoft chat support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for hourly microsoft chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by hourly Microsoft chat support agents, and how can they be managed effectively?

Hourly Microsoft Chat Support agents often encounter challenges such as managing multiple chat conversations simultaneously, interpreting customer issues accurately without visual cues, and staying up-to-date with frequent product updates. Effective time management, strong written communication skills, and ongoing training are essential to address these challenges. Many teams use knowledge bases, regular team meetings, and escalation protocols to ensure agents have the support they need to resolve customer inquiries efficiently and maintain high satisfaction levels.

What are the key skills and qualifications needed to thrive as an hourly Microsoft chat support specialist?

To thrive as an Hourly Microsoft Chat Support specialist, you need strong problem-solving abilities, technical knowledge of Microsoft products, and typically a high school diploma or equivalent. Familiarity with customer support platforms, remote troubleshooting tools, and Microsoft applications is essential. Excellent written communication, patience, and active listening skills help build rapport and resolve issues efficiently. These skills ensure timely, accurate assistance, leading to high customer satisfaction and effective support delivery.

What is an hourly Microsoft chat support?

Hourly Microsoft Chat Support jobs involve assisting Microsoft customers through online chat platforms. Support agents help users troubleshoot technical issues, answer questions about Microsoft products and services, and provide guidance on account management. These roles typically require strong communication skills, problem-solving abilities, and familiarity with Microsoft software. Agents are usually paid an hourly wage and may work remotely or from a call center. Many positions offer flexible schedules to accommodate different time zones and customer needs.
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Hourly Microsoft Chat Support jobs near you
Infographic showing various Hourly Microsoft Chat Support job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $54,179 per year, or $26 per hour.

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Re-posted 29 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

443rd of 492 rated business services

Job description

Welcome to OneTouch Direct - where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.
We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.
Your Role Will Include:
  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements
  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits
  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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