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Hourly Microsoft Chat Support Jobs (NOW HIRING)

Kelly Services

Chat Support Agent

Smyrna, TN

Basic Microsoft Office skills (Outlook, Word, Excel, PowerPoint) * Willingness to learn new systems ... Apply to be Chat Support Agent today! #GRACE As part of our promise to talent, Kelly supports those ...

Kelly Services

Chat Support Agent

Smyrna, TN

Basic Microsoft Office skills (Outlook, Word, Excel, PowerPoint) * Willingness to learn new systems ... Apply to be Chat Support Agent today! #GRACE As part of our promise to talent, Kelly supports those ...

EPITEC

Chat Support Agent

Smyrna, TN · Hybrid

$25/hr

Job #103916 Overview We are seeking a Chat Support Agent to provide real-time assistance to ... Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) * Ability to quickly learn new ...

Epitec

Chat Support Agent - R00209947

Smyrna, TN · On-site

$25/hr

Job #103916 Job Title Chat Support Agent Location Smyrna, TN 37167, United States Work Environment ... Basic knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint) * Ability and willingness to ...

Orgenesis

Live Chat Support Agent

Bastrop, TX · On-site +1

$45K - $68K/yr

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams). * Experience with live chat software, CRM platforms, and ticketing systems. * Strong typing and written communication skills.

Donato Technologies, Inc

IT Support Associate

Memphis, TN · On-site

$16.50 - $21.25/hr

Position: IT Support Associate (dedicated chat support) Requirement: Customer Service & entry level ... and Microsoft Office Strong oral, written and business communication skills Analytical ...

Credit Union of Texas

Chat Agent - Bilingual

Allen, TX · On-site

Position Purpose and Objectives This is an on-site position supporting a high-volume contact center ... Proficiency in computer, Microsoft Office (Word, Excel) and ability to navigate multiple systems ...

Credit Union Texas

Chat Agent - Bilingual

Allen, TX · On-site

Position Purpose and Objectives This is an on-site position supporting a high-volume contact center ... Proficiency in computer, Microsoft Office (Word, Excel) and ability to navigate multiple systems ...

Surf Internet

Technical Support Representative

La Porte, IN · On-site

$16 - $18/hr

The Technical Support Representative is responsible for assisting customers via phone and live chat ... Familiarity with Microsoft Windows, Mac OSX, iOS, Android and other operating systems * Ability to ...

Surf Internet

Technical Support Representative

La Porte, IN · On-site

$16 - $18/hr

The Technical Support Representative is responsible for assisting customers via phone and live chat ... Familiarity with Microsoft Windows, Mac OSX, iOS, Android and other operating systems * Ability to ...

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All JobsHourly Microsoft Chat Support Jobs

Hourly Microsoft Chat Support information

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$14

$26

$44

How much do hourly microsoft chat support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for hourly microsoft chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by Hourly Microsoft Chat Support agents, and how can they be managed effectively?

Hourly Microsoft Chat Support agents often encounter challenges such as managing multiple chat conversations simultaneously, interpreting customer issues accurately without visual cues, and staying up-to-date with frequent product updates. Effective time management, strong written communication skills, and ongoing training are essential to address these challenges. Many teams use knowledge bases, regular team meetings, and escalation protocols to ensure agents have the support they need to resolve customer inquiries efficiently and maintain high satisfaction levels.

What are the key skills and qualifications needed to thrive as an Hourly Microsoft Chat Support specialist, and why are they important?

To thrive as an Hourly Microsoft Chat Support specialist, you need strong problem-solving abilities, technical knowledge of Microsoft products, and typically a high school diploma or equivalent. Familiarity with customer support platforms, remote troubleshooting tools, and Microsoft applications is essential. Excellent written communication, patience, and active listening skills help build rapport and resolve issues efficiently. These skills ensure timely, accurate assistance, leading to high customer satisfaction and effective support delivery.

What are Hourly Microsoft Chat Support jobs?

Hourly Microsoft Chat Support jobs involve assisting Microsoft customers through online chat platforms. Support agents help users troubleshoot technical issues, answer questions about Microsoft products and services, and provide guidance on account management. These roles typically require strong communication skills, problem-solving abilities, and familiarity with Microsoft software. Agents are usually paid an hourly wage and may work remotely or from a call center. Many positions offer flexible schedules to accommodate different time zones and customer needs.
More about Hourly Microsoft Chat Support jobs
What cities are hiring for Hourly Microsoft Chat Support jobs? Cities with the most Hourly Microsoft Chat Support job openings:
What are the most commonly searched types of Microsoft Chat Support jobs? The most popular types of Microsoft Chat Support jobs are:
What states have the most Hourly Microsoft Chat Support jobs? States with the most job openings for Hourly Microsoft Chat Support jobs include:
What job categories do people searching Hourly Microsoft Chat Support jobs look for? The top searched job categories for Hourly Microsoft Chat Support jobs are:
Hourly Microsoft Chat Support jobs near you
Infographic showing various Hourly Microsoft Chat Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 8% Full Time, 88% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Chat Support Agent

Chat Support Agent

Kelly Services

Smyrna, TN

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 12 days ago

Job description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Chat Support Agent to work at Nissan in Smyrna, TN. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Job details:
Pay Rate: 25.00/hr
Hybrid role: Mon- Thurs onsite 7am-4pm and Fridays remote after training. NOT 100% REMOTE
Why you should apply to be Chat Support Agent:
- Join a leading automotive brand known for its commitment to innovation and customer satisfaction.
- Enjoy a collaborative work environment that values teamwork and communication.
- Benefit from opportunities for professional growth and development within the company.
- Work with cutting-edge technology and tools to support dealership operations effectively.
What’s a typical day as Chat Support Agent? You’ll be:
- Providing help desk assistance and direction on chat to dealership service, parts, and warranty departments, fielding general inquiries regarding vehicle maintenance, service, or repair.
- Documenting all cases with required information, searching databases for similar matches, and closing out completed cases.
- Analyzing decisions from the customer's viewpoint and recommending actions that align with customer needs and values.
Key Responsibilities:

  • Provide help desk support via chat to dealership service, parts, and warranty departments
  • Document cases, research related issues, and update records
  • Analyze customer issues and recommend solutions
  • Deliver service aligned with brand values and profitability goals
  • Provide feedback from dealership technicians to internal teams
  • Collaborate across departments to meet reporting requirements
  • Utilize service manuals, TechLine cases, ASIST, and internal knowledge systems
  • Support LenZ platform activities, including onboarding dealers and resolving issues
  • Create PowerPoint presentations, Excel reports, and Salesforce dashboards
  • Conduct outbound calls to dealerships for technical support
  • Initiate remote TechLink sessions for dealership assistance
  • Prepare materials and schedule logistics for training and special events
  • Develop Tech Alerts to share knowledge and improve technician awareness
  • Perform additional duties as needed to support the team and business objectives
Required Qualifications:
  • entry level role requiring maximum 1-3 years experience of customer service or chat support experience
  • Previous automotive service or parts experience
  • Typing speed of at least 40 WPM
  • Basic Microsoft Office skills (Outlook, Word, Excel, PowerPoint)
  • Willingness to learn new systems (e.g., CONSULT, Webex, ASIST, Electronic Parts Catalog, NNAnet)
  • Strong written communication and multitasking abilities
  • Ability to work onsite in Smyrna, TN
Preferred Qualifications:
  • Experience with CRM or ticketing systems
  • Strong problem-solving skills
Education Requirements:
  • High school diploma required
  • Associate (AA) degree preferred
  • Equivalent related coursework, training, or certifications may be considered

What happens next
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be Chat Support Agent today!

#GRACE


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.