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Ea Customer Support Jobs (NOW HIRING)

NGP VAN

EA-Client Support Specialist I

$58K/yr

Not only will you be supporting Democrats and progressives with your exceptional customer service skills, but you'll also be getting new customers up and running with our tools. Our staff aren't just ...

Bonterra

EA-Client Support Specialist I

$58K/yr

Not only will you be supporting Democrats and progressives with your exceptional customer service skills, but you'll also be getting new customers up and running with our tools. Our staff aren't just ...

SAIC

$120K - $160K/yr

ORA_ON_SITE Description SAIC is seeking an EA-18G Growler Mission Data Analyst to support the Naval ... SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery ...

Yoh

Office Manager / EA

Manhattan, NY · On-site

$25 - $35/hr

Yoh Life Sciences is hiring for an Office Manager/EA to help support our customer in New York City, NY . This role is responsible for creating a welcoming work environment, with high levels of ...

New

XMSTART

Executive Admin (EA)

Chantilly, VA · On-site

The Customer requires a highly organized and detailed-orientate Executive Administration (EA) at the intermediate level to provide comprehensive administrative support, and coordinate, integrate, and ...

XMSTART

Executive Admin (EA)

Chantilly, VA · On-site

The Customer requires a highly organized and detailed-orientate Executive Administration (EA) at the intermediate level to provide comprehensive administrative support, and coordinate, integrate, and ...

XMSTART

Executive Admin (EA)

Chantilly, VA

The Customer requires a highly organized and detailed-orientate Executive Administration (EA) at the intermediate level to provide comprehensive administrative support, and coordinate, integrate, and ...

Protouch Staffing

Tax Preparer/EA

Middletown, CT · On-site

$80K - $100K/yr

Provide a high level of client service and support * Assist clients with complex tax situations and ... Experience with CRM platforms and scheduling tools such as Outlook and Calendly preferred * Ability ...

EA Collective

Office Manager- Part-Time

Chicago, IL

$20 - $25/hr

Agency Overview Agency EA is a 100% employee-owned, award-winning experiential marketing agency ... Position Overview The Office Manager will support the operations of the company and report directly ...

Flex

Senior EA

Miami, FL

Our customers are affluent business owners ($3-$200M in revenue) --the backbone of the economy and ... supporting a Founder, CEO, or ultra-high-performing investor/executive You've operated in high ...

Siemens

Sales Support Engineer

Austin, TX · On-site

We do this through empowering customers by combining the real and digital worlds. Improving how we ... Build strong connections with key stakeholders within SI Business Units, SI US S&OP, SI US EP/EA.

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Ea Customer Support information

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How much do ea customer support jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for ea customer support in the United States is $38.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $53.12 per hour, depending on experience, location, and employer.

What jobs pay $400 an hour?

Ea Customer Support roles typically do not pay $400 an hour; such high rates are usually associated with specialized professions like senior consultants, high-level attorneys, or expert-level freelance consultants. These positions often require extensive experience, advanced skills, or certifications. Most customer support roles pay significantly less, generally hourly wages or salaries below this threshold.

What does a typical day look like for an EA Customer Support team member?

As an EA Customer Support team member, your day often involves responding to customer inquiries via chat, email, or phone, troubleshooting technical issues, and guiding users through game or account-related concerns. You'll work closely with internal teams such as technical support, community management, and product development to resolve complex cases. The environment is fast-paced, with team huddles and ongoing training to keep you informed about new game updates and support protocols. This role requires adaptability, as you may handle a mix of routine questions and high-priority escalations throughout your shift.

What are the key skills and qualifications needed to thrive in the Ea Customer Support position, and why are they important?

To thrive as an EA Customer Support professional, you should have strong communication skills, customer service experience, and a solid understanding of digital platforms or gaming environments. Familiarity with customer relationship management (CRM) software, ticketing systems, and knowledge base tools is often required. Patience, problem-solving abilities, and a positive attitude are valuable soft skills for successfully engaging and assisting customers. These skills enable you to effectively resolve user issues, maintain high customer satisfaction, and contribute to a positive brand reputation.

What qualifications do you need to work at EA?

To work as an EA Customer Support representative, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service. Familiarity with gaming platforms and support tools is also beneficial, and some roles may require technical knowledge or certifications related to software or hardware troubleshooting.

What is an EA Customer Support job?

An EA Customer Support job involves assisting players with inquiries, troubleshooting technical issues, and providing guidance on EA games and services. Support agents communicate with customers through chat, email, or phone to resolve account problems, billing issues, and in-game concerns. They also help ensure a positive gaming experience by addressing feedback and escalating complex issues when necessary. Strong communication skills and knowledge of EA products are essential for success in this role.

How to get hired at EA?

To get hired as an EA Customer Support representative, applicants should review EA's career page for open positions, ensure they meet the required skills such as customer service experience and communication abilities, and submit a tailored application. Preparing for interviews by understanding EA's products and demonstrating problem-solving skills can improve chances of hiring.

Does EA hire remote workers?

EA Customer Support roles can be available as remote positions, depending on the specific job and location. Many customer support jobs at EA offer remote or hybrid work arrangements, often requiring strong communication skills and familiarity with support tools. Candidates should review individual job postings for remote work options and requirements.
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What cities are hiring for Ea Customer Support jobs? Cities with the most Ea Customer Support job openings:
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Ea Customer Support jobs near you
Infographic showing various Ea Customer Support job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% Full Time, 84% Part Time, 3% Temporary, 10% Contract, and 1% Nights. Highlights an 82% Physical, 11% Hybrid, and 7% Remote job distribution, with an average salary of $80,709 per year, or $38.8 per hour.
EA-Client Support Specialist I

EA-Client Support Specialist I

NGP VAN

Remote

$58K/yr

Full-time

Posted 3 days ago

Job description

US Salary: $58,700
About Us
NGP VAN is the winningest technology platform in the history of democratic and progressive causes, working tirelessly to innovate and advance the technology our clients rely on to bolster our democracy. We help power the trailblazers, campaigners, and advocates fighting up and down the ticket for equality, racial justice, reproductive freedom, democracy, climate reform, and more- including the national Democratic committees and progressive organizations, thousands of Democratic campaigns, hundreds of labor unions, advocacy organizations, progressive and non-partisan PACs, and other organizations.
About the Role
As a member of the NGP VAN Support team, you will serve on the front line of support for Democratic campaigns, parties, PACs, and progressive organizations. Not only will you be supporting Democrats and progressives with your exceptional customer service skills, but you'll also be getting new customers up and running with our tools. Our staff aren't just people who do support, they are expert practitioners who make sure our clients are able to accomplish their goals. Social mission is at the core of what we do, and we're looking for people who love our clients (and their causes) as much as we do.
This is an entry-level role, with high expectations for responsiveness, empathy, and consistent knowledge development.
Essential Position Duties and Responsibilities:
  • Provide timely responses to inbound support requests with positivity and user empathy
  • Triage and resolve client issues through collaboration with sales, product, data, and/or engineering teams
  • Knowledge of primary business line/can support Digital at basic level
  • Escalates complex or urgent issues according to documented protocols
  • Takes direction from Leadership to meet team claiming standards
  • Utilizes internal documentation to deliver accurate support
  • Maintains detailed records of client interactions and resolutions
  • Participates in team meetings and skills trainings

Required Skills/Abilities:
  • You have a demonstrated and passionate interest in Democratic + progressive politics and ideals, are good with technology, and are willing to work with lots of different orgs who need our help.
  • You have at least 1 year of experience working with compliance, fundraising, and/or email tools, for political campaigns, unions or nonprofits.
  • You have used NGP8, EveryAction, VAN or VoteBuilder (or their competitors) as part of your day-to-day responsibilities, either administering other users or playing a leadership role in a campaign or organization.
  • You have excellent oral and written communication skills, and strong critical thinking, logical problem-solving ability, and a willingness to learn.
  • You have a professional phone manner and undying patience, and proven ability to self-motivate and demonstrated work ethic
  • You have strong collaboration skills, with proven ability to communicate effectively, particularly with other internal teams.
  • You're detail-oriented, great at following up and don't let things slip through the cracks
  • Previous experience teaching or training, including activities such as mentoring, tutoring and/or software support.
  • You have a demonstrated history of being a team player.
  • Experience in customer relations or an equivalent field, though not required, is valued;

This position is part of a bargaining unit represented by CWA Local 1400, 2336 or 13000.
At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.
Our Culture
At NGP VAN, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here.
Compensation & Benefits
We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.
Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of NGP VAN's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program.
Equal Opportunity & Accommodations
At NGP VAN, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law.
If you require a reasonable accommodation during the application process, please submit a request.

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