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Ea Customer Support Jobs (NOW HIRING)

NGP VAN

EA-Client Support Specialist I

$58.70K/yr

Not only will you be supporting Democrats and progressives with your exceptional customer service skills, but you'll also be getting new customers up and running with our tools. Our staff aren't just ...

Bonterra

EA-Client Support Specialist I

$58.70K/yr

Not only will you be supporting Democrats and progressives with your exceptional customer service skills, but you'll also be getting new customers up and running with our tools. Our staff aren't just ...

SAIC

$120K - $160K/yr

ORA_ON_SITE Description SAIC is seeking an EA-18G Growler Mission Data Analyst to support the Naval ... SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery ...

XMSTART

Executive Admin (EA)

Chantilly, VA · On-site

The Customer requires a highly organized and detailed-orientate Executive Administration (EA) at the intermediate level to provide comprehensive administrative support, and coordinate, integrate, and ...

XMSTART

Executive Admin (EA)

Chantilly, VA · On-site

The Customer requires a highly organized and detailed-orientate Executive Administration (EA) at the intermediate level to provide comprehensive administrative support, and coordinate, integrate, and ...

XMSTART

Executive Admin (EA)

Chantilly, VA · On-site

The Customer requires a highly organized and detailed-orientate Executive Administration (EA) at the intermediate level to provide comprehensive administrative support, and coordinate, integrate, and ...

Flex

Senior EA

Miami, FL

Our customers are affluent business owners ($3-$200M in revenue) --the backbone of the economy and ... supporting a Founder, CEO, or ultra-high-performing investor/executive You've operated in high ...

EA Collective

Office Manager- Part-Time

Chicago, IL

$20 - $25/hr

Agency Overview Agency EA is a 100% employee-owned, award-winning experiential marketing agency ... Position Overview The Office Manager will support the operations of the company and report directly ...

Flex

Senior EA

Miami, FL

$130K - $250K/yr

Our customers are affluent business owners ($3-$200M in revenue) -the backbone of the economy and ... supporting a Founder, CEO, or ultra-high-performing investor/executive You've operated in high ...

USM

Enterprise Architect (EA)

Washington, DC

$78.25 - $100.75/hr

We are a project-driven firm that reliably meets the IT needs of our State and Government customers ... support of specified business units Assist in training and communication programs Assist in ...

Peter Holtz CPA

Sales Administrator

Roseville, CA · On-site

$50K - $60K/yr

The Sales Administrator plays a vital role in supporting the sales team by managing customer ... EA/CPA reimbursement, bonus program, flexible schedules, and office food/treats. We encourage ...

EA Family Services

Lead Care Manager

Jackson, CA

The CalAIM Enhanced Care Management (ECM) and Community Supports (CS) Lead Care Manager is ... Work closely with internal teams, including care coordination, case management, and customer ...

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How much do ea customer support jobs pay per hour?

As of May 29, 2026, the average hourly pay for ea customer support in the United States is $38.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $53.12 per hour, depending on experience, location, and employer.

What is an EA Customer Support job?

An EA Customer Support job involves assisting players with inquiries, troubleshooting technical issues, and providing guidance on EA games and services. Support agents communicate with customers through chat, email, or phone to resolve account problems, billing issues, and in-game concerns. They also help ensure a positive gaming experience by addressing feedback and escalating complex issues when necessary. Strong communication skills and knowledge of EA products are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Ea Customer Support position, and why are they important?

To thrive as an EA Customer Support professional, you should have strong communication skills, customer service experience, and a solid understanding of digital platforms or gaming environments. Familiarity with customer relationship management (CRM) software, ticketing systems, and knowledge base tools is often required. Patience, problem-solving abilities, and a positive attitude are valuable soft skills for successfully engaging and assisting customers. These skills enable you to effectively resolve user issues, maintain high customer satisfaction, and contribute to a positive brand reputation.

What does a typical day look like for an EA Customer Support team member?

As an EA Customer Support team member, your day often involves responding to customer inquiries via chat, email, or phone, troubleshooting technical issues, and guiding users through game or account-related concerns. You'll work closely with internal teams such as technical support, community management, and product development to resolve complex cases. The environment is fast-paced, with team huddles and ongoing training to keep you informed about new game updates and support protocols. This role requires adaptability, as you may handle a mix of routine questions and high-priority escalations throughout your shift.
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Ea Customer Support jobs near you
Infographic showing various Ea Customer Support job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 100% Hybrid job distribution, with an average salary of $80,709 per year, or $38.8 per hour.

EA-Client Support Specialist

Social Solutions Global

Austin, TX

$58.70K/yr

Other

Posted 16 days ago

Job description

US Salary: $58,700

About Us

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

About the Role

Your primary responsibility will be to deliver exceptional customer support through email, chat, and phone channels, ensuring seamless and positive experiences for users of Bonterra's tools. You will collaborate closely with internal teams, swiftly addressing technical issues and escalating concerns when necessary. Your keen attention to detail and knack for problem-solving will be invaluable as you cultivate collaborative relationships within our support team and across departments, all while championing Bonterra Tech's mission. If you are driven by a commitment to customer satisfaction, possess a strong technological aptitude, and find fulfillment in making a positive impact, this is the perfect opportunity for you to thrive!

What you're good at:

  • You are passionate about progressive causes, are good with technology, and are willing to work with lots of different organizations that need our help.

  • You haveat least two years' experienceworking with compliance, fundraising,and/or email tools, for political campaigns, unions or nonprofits.

  • You have used Bonterra's Fundraising & Engagement tools, EveryAction, Salsa, NGP8, VAN, or VoteBuilder (or their competitors) as part of your day-to-day responsibilities,either administering other users or playing a leadership role in a campaign or organization.

  • You have excellent oral and written communication skills, and strongcritical thinking, logical problem-solving ability, and a willingness to learn.

  • You have a professional phone manner and undying patience, and proven ability to self-motivate and demonstrated work ethic

  • You're detail-oriented, great at following up and don't let things slip through the cracks.

Responsibilities:

  • Provide exceptional customer support across email, chat, and phone channels.

  • Swiftly and accurately address customer inquiries with professionalism.

  • Exemplary attention to detail to swiftly identify and escalate technical issues to internal support teams.

  • Ensure timely ticket escalation to appropriate departments.

  • Cultivate collaborative relationships within the Customer Support team and across departments to effectively meet customer needs.

  • Demonstrate a passion for Bonterra Tech and possess strong technological aptitude, willing to collaborate with various organizations seeking assistance.

  • Exhibit excellent oral and written communication skills, coupled with robust critical thinking and logical problem-solving abilities, with a willingness to learn.

Skills and Qualifications:

  • Minimum of 1 year of Customer Service experience, driven by a commitment to customer satisfaction.

  • Previous experience in teaching or training, including mentoring, tutoring, and/or software support.

  • Familiarity with CRM tools such as Salesforce, ZenDesk, Intercom, Five9, or Vonage is preferred.

  • Bonterra Product Knowledge:Familiarity with Bonterra's software solutions, specifically EveryAction and Salsa, is a bonus.

  • Proficiency or familiarity with a coding language such as HTML/CSS or SQL is preferred.

This position is a part of a bargaining union represented by CWA Local 1101, 1400, 2336, or 13000.

At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.

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Our Culture

At Bonterra, we're innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here.

Compensation & Benefits

We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.

Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of Bonterra's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program.

____________________________________________________________________________________

Equal Opportunity & Accommodations

At Bonterra, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law.

If you require a reasonable accommodation during the application process, please submit a request.

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