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Ea Customer Support Jobs (NOW HIRING)

NGP VAN

EA-Support Specialist I (Seasonal)

$58K/yr

Not only will you be supporting our Democrats and progressives with your exceptional customer-service skills, but you'll also be conducting web-based training and getting new customers up and running ...

Protouch Staffing

Tax Preparer/EA

Middletown, CT

$80K - $100K/yr

Provide a high level of client service and support * Assist clients with complex tax situations and ... Experience with CRM platforms and scheduling tools such as Outlook and Calendly preferred * Ability ...

Bonterra

EA-Support Specialist I (Seasonal)

$58K/yr

Not only will you be supporting our Democrats and progressives with your exceptional customer-service skills, but you'll also be conducting web-based training and getting new customers up and running ...

Flex

Senior EA

Miami, FL

$130K - $250K/yr

Our customers are affluent business owners ($3-$200M in revenue) -the backbone of the economy and ... supporting a Founder, CEO, or ultra-high-performing investor/executive You've operated in high ...

Bonterra

EA-Support Specialist I (Seasonal)

$58K/yr

Not only will you be supporting our Democrats and progressives with your exceptional customer-service skills, but you'll also be conducting web-based training and getting new customers up and running ...

FLEX Inc

Senior EA

Miami, FL · On-site

$130K - $250K/yr

Our customers are affluent business owners ($3-$200M in revenue) -the backbone of the economy and ... supporting a Founder, CEO, or ultra-high-performing investor/executive You've operated in high ...

Bonterra

EA-Support Specialist I (Seasonal)

$58K/yr

Not only will you be supporting our Democrats and progressives with your exceptional customer-service skills, but you'll also be conducting web-based training and getting new customers up and running ...

USM

Enterprise Architect (EA)

Washington, DC · On-site

$78.25 - $100.75/hr

We are a project-driven firm that reliably meets the IT needs of our State and Government customers ... support of specified business units Assist in training and communication programs Assist in ...

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Ea Customer Support information

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How much do ea customer support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ea customer support in the United States is $38.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $53.12 per hour, depending on experience, location, and employer.

What is an EA Customer Support?

An EA Customer Support job involves assisting players with inquiries, troubleshooting technical issues, and providing guidance on EA games and services. Support agents communicate with customers through chat, email, or phone to resolve account problems, billing issues, and in-game concerns. They also help ensure a positive gaming experience by addressing feedback and escalating complex issues when necessary. Strong communication skills and knowledge of EA products are essential for success in this role.

What does an EA Customer Support do?

As an EA Customer Support team member, your day often involves responding to customer inquiries via chat, email, or phone, troubleshooting technical issues, and guiding users through game or account-related concerns. You'll work closely with internal teams such as technical support, community management, and product development to resolve complex cases. The environment is fast-paced, with team huddles and ongoing training to keep you informed about new game updates and support protocols. This role requires adaptability, as you may handle a mix of routine questions and high-priority escalations throughout your shift.

What are the key skills and qualifications needed to thrive in EA Customer Support?

To thrive as an EA Customer Support professional, you should have strong communication skills, customer service experience, and a solid understanding of digital platforms or gaming environments. Familiarity with customer relationship management (CRM) software, ticketing systems, and knowledge base tools is often required. Patience, problem-solving abilities, and a positive attitude are valuable soft skills for successfully engaging and assisting customers. These skills enable you to effectively resolve user issues, maintain high customer satisfaction, and contribute to a positive brand reputation.

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Ea Customer Support jobs near you
Infographic showing various Ea Customer Support job openings in the United States as of September 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $80,709 per year, or $38.8 per hour.

EA-Support Specialist I (Seasonal)

Remote

NGP VAN
Internet and IT • 51 - 200 employees
Learn more about NGP VANexternal

$58K/yr

Full-time

Posted 13 days ago

Job description

US Annual Salary: $58,700
About Us
NGP VAN is the winningest technology platform in the history of democratic and progressive causes, working tirelessly to innovate and advance the technology our clients rely on to bolster our democracy. We help power the trailblazers, campaigners, and advocates fighting up and down the ticket for equality, racial justice, reproductive freedom, democracy, climate reform, and more- including the national Democratic committees and progressive organizations, thousands of Democratic campaigns, hundreds of labor unions, advocacy organizations, progressive and non-partisan PACs, and other organizations.
About the Role
As a member of our client services team, you will serve on the front line of support for Democratic campaigns, parties, PACs, and progressive organizations.
Not only will you be supporting our Democrats and progressives with your exceptional customer-service skills, but you'll also be conducting web-based training and getting new customers up and running with our tools. Our staff aren't just people who do support or training, they are expert practitioners who make our clients able to do their social missions. Social mission is at the core of what we do, and we're looking for people who love our clients (and their causes) as much as we do.
Please note: This is a seasonal position with an expected end date of 12/31/26
Essential Position Duties and Responsibilities:
  • Triage and resolve client issues through collaboration with sales, product, data, and/or engineering teams spending approximately 90% of your time on cases/zoom calls
  • Maintain knowledge of primary business line and support Digital at a minimum basic level
  • May work with assigned clients as back-up to an AM or more senior CS person
  • Perform public training in business line and digital
  • Takes direction from Team Leads on cases to meet team claiming standard

Requirements:
  • At least two years experience working with compliance, fundraising, and/or email tools, for political campaigns, unions or nonprofits.
  • Experience using NGP8, EveryAction, VAN or VoteBuilder (or their competitors) as part of your day-to-day responsibilities, ideally in an admin capacity or playing a leadership role in a campaign or organization.
  • Excellent oral and written communication skills, strong critical thinking, logical problem-solving ability, and a willingness to learn.
  • Professional phone manner, patience, and proven ability to self-motivate and demonstrated work ethic
  • Detail-oriented, with attentive and prompt follow up
  • You have a demonstrated and passionate interest in Democratic + progressive politics and ideals, are good with technology, and are willing to work with lots of different orgs who need our help.
  • Previous experience teaching or training, including activities such as mentoring, tutoring and/or software support.
  • Experience in customer relations or an equivalent field, though not required, is valued.

This position is part of a bargaining unit represented by CWA Local 1400, 2336 or 13000.
At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.
Our Culture
At NGP VAN, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here.
Compensation & Benefits
We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.
Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of NGP VAN's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program.
Equal Opportunity & Accommodations
At NGP VAN, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law.
If you require a reasonable accommodation during the application process, please submit a request.

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