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Overnight Ea Customer Support Jobs (NOW HIRING)

CardWorks

Associate, Customer Support

Orlando, FL · On-site

$16.25 - $22.50/hr

Customer Support Associate I The Customer Support Associate I serves as a primary point of contact ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...

CardWorks

Associate, Customer Support

Lake Mary, FL

$15.25 - $21/hr

... Customer Support team. Essential Functions: * Responds to inbound telephone inquiries and ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...

AnswerOne

Bilingual Customer Support Agent

Mcallen, TX · On-site

$16 - $18.50/hr

Immediately hiring Full Time Overnight Bilingual Customer Support Agents at AnswerOne!What is a Customer Support Agent? Our technology allows us to be a virtual extension of our client's teams and to ...

CardWorks

Associate, Customer Support

Lake Mary, FL · On-site

$15.25 - $21/hr

The Customer Support Associate I serves as a primary point of contact for accountholders in a call ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...

CardWorks

Associate, Customer Support

Lake Mary, FL · On-site

$15.25 - $21/hr

The Customer Support Associate I serves as a primary point of contact for accountholders in a call ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...

CardWorks

Associate, Customer Support

Orlando, FL

$16.25 - $22.50/hr

... Customer Support team. Essential Functions: * Responds to inbound telephone inquiries and ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...

NESCO Inc

Customer Support(Fully Remote)

$17.50 - $22.25/hr

Customer Support Representative Under general supervision, the Customer Support Representative is ... Ability to work flexible schedules, including weekends, holidays, overnight shifts, and overtime as ...

Ascendo

Seasonal Customer Support

Frederick, MD · On-site

$14 - $18/hr

Customer Service Representatives (Flex & Overnight) What You'll Do: * Provide exceptional support to customers via phone, email, and live chat in a high-volume environment. * Assist with orders ...

BRAMCO GROUP

Customer Support Representative

Little Rock, AR · On-site

$13.25 - $18/hr

The CSR will report directly to the Product Support Manager for Power Equipment Co. The CSR will ... Able to travel overnight periodically for product training or company related business. * Must pass ...

BRAMCO GROUP

Customer Support Representative

Little Rock, AR · On-site

$15.25 - $20.75/hr

Customer Support Representative Little Rock - Little Rock, AR 72209 Overview Position Type ... Able to travel overnight periodically for product training or company related business. * Must pass ...

CardWorks

Associate I, Customer Support

Woodbury, NY · On-site

$19.25 - $26.25/hr

Customer Support Associate I The Customer Support Associate I serves as a primary point of contact ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...

BRAMCO GROUP

Customer Support Representative

Little Rock, AR

$13.25 - $18/hr

The CSR will report directly to the Product Support Manager for Power Equipment Co. The CSR will ... Able to travel overnight periodically for product training or company related business. * Must pass ...

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Overnight Ea Customer Support information

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How much do overnight ea customer support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for overnight ea customer support in the United States is $38.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $53.12 per hour, depending on experience, location, and employer.

What cities are hiring for Overnight Ea Customer Support jobs?

Cities with the most Overnight Ea Customer Support job openings:

What are the most commonly searched types of Ea Customer Support jobs?

The most popular types of Ea Customer Support jobs are:

What states have the most Overnight Ea Customer Support jobs?

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Overnight Ea Customer Support jobs near you
Infographic showing various Overnight Ea Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $80,709 per year, or $38.8 per hour.

Overnight Customer Support Specialist

Saint Louis, MO • On-site

Crossroads Courier
Trucking • 51 - 200 employees
Learn more about Crossroads Courierexternal

$25 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description


Location: Crossroads Courier St. Louis Office (Fully Onsite)
Schedule: Monday-Wednesday 11PM - 7AM andSaturday - Sunday 6PM-2AM
Pay: $25 to $30/hr
About the Role
We're looking for a dependable, detail-oriented Afterhours Customer Support Specialist to deliver exceptional service outside of standard business hours. In this role, you'll be the first point of contact for our customers- resolving issues in real time, entering and tracking shipments accurately, and keeping customers informed every step of the way.
If you thrive in a fast-paced, time-sensitive environment and enjoy solving problems while providing a world-class customer experience, this role is for you.
What You'll Do
Customer Support & Communication
  • Deliver a world-class customer experience on every call and email by following approved scripts, tone, and etiquette standards.
  • Resolve customer issues on first contact whenever possible (locating packages, providing ETAs, addressing service issues, and upholding service guarantees).
  • Communicate real-time shipment updates, delays, and exceptions to customers and partners.

Order & Shipment Management
  • Accurately book, enter, and track shipments, including flights, agents, and delivery status.
  • Ensure all routed and scheduled jobs are correctly assigned to drivers.
  • Flag and manage critical or time-sensitive shipments according to SOPs.

Inbox, Systems & Documentation
  • Own assigned shared Outlook inboxes: acknowledge, triage, respond, and close out inquiries.
  • Update CRM and dispatch systems in real time; log customer issues and keep contacts current.
  • Manage customer portals and daily ASNs (upload Excel files, update orders, alerts, and statuses).
  • Handle shipment and compliance documentation (BOLs, manifests, air bills, TSA documents).
  • Support CXT customer account tasks, including creating internet users and updating contact information.

Reporting & Collaboration
  • Produce and distribute customer reports (volume reports, scan reports) and complete end-of-shift reporting.
  • Collaborate cross-functionally to ensure seamless operations after hours.
  • Escalate complex issues, high-value shipments, or client concerns to supervisors as needed.
  • Provide support to other departments to keep operations running smoothly.
  • Perform additional duties aligned with the role as assigned.

What We're Looking For
Required Qualifications
  • High school diploma or GED with 2+ years of customer service experience, preferably in a fast-paced, time-sensitive environment.
  • Strong organizational skills with the ability to prioritize and multitask.
  • Excellent written and verbal communication skills with a professional, courteous demeanor.
  • Analytical, solution-oriented mindset with the ability to think quickly under pressure.
  • Proficiency in Microsoft Office (Excel, Outlook, Teams, SharePoint) and comfort learning new systems.
  • Willingness to work overtime and flexible hours as operational needs require.
  • Valid driver's license with a clean driving record and willingness to assist with deliveries when needed.

Preferred Qualifications
  • High School Diploma or GED
  • Experience in courier, logistics, transportation, or delivery service environments.

Why Join Us?
  • Be a critical part of our afterhours operations and customer experience.
  • Health, dental, and vision insurance, plus 401(k) with company match.
  • Tuition reimbursement and professional development opportunities.
  • Generous paid time off: Vacation, sick leave, and holidays.
  • A chance to join a company where your ambition and performance are recognized and rewarded.
  • A values-driven, people-first culture
  • A chance to see your work make a real impact... fast!

Crossroads Courier is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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