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Ea Customer Support Jobs in California (NOW HIRING)

Harvey

Head of EA Operations

San Francisco, CA · On-site

$187K - $258K/yr

We have strong product-market fit and world-class investor support. We're scaling fast and defining ... close to our customers, and pushing each other for excellence. We live by three values:

Harvey

Head of EA Operations

San Francisco, CA · On-site

$188 - $258/hr

We have strong product-market fit and world-class investor support. We're scaling fast and defining ... close to our customers, and pushing each other for excellence. We live by three values:

Juno Inc

Tax Support Advisor

San Diego, CA · Hybrid

Collaborate closely with the Manager of Customer Support, the Chief Customer Officer, and other leadership to build systems and culture for Juno. Required Qualifications: * Enrolled Agent (EA ...

Juno Inc

Tax Support Advisor

San Diego, CA · Hybrid

Collaborate closely with the Manager of Customer Support, the Chief Customer Officer, and other leadership to build systems and culture for Juno. Required Qualifications: * Enrolled Agent (EA ...

Careers Integrated Resources Inc

Pharmacist

San Francisco, CA · On-site

$68.75 - $82.50/hr

... provide customer support. * Contact physicians to resolve prescription issues and obtain clarifications. * Process and resolve orders through the External Adjudication (EA) queue. * Maintain ...

Integrated Resources

Pharmacist

San Francisco, CA · On-site

$68.75 - $82.50/hr

... provide customer support. * Contact physicians to resolve prescription issues and obtain clarifications. * Process and resolve orders through the External Adjudication (EA) queue. * Maintain ...

SmartSearch Dev

Service and Support Rep

San Marcos, CA · On-site

$17.25 - $22.25/hr

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Ross Stores

Lead, Travel Operations

Dublin, CA

$70K - $101K/yr

... EA's - Provide high-touch assistance and recommendations in support of executive travel. o General Travelers - Provide resolution and customer support to include filtering questions from internal ...

Intuit

Tax Specialist (CPA or EA)

Inglewood, CA · On-site

$32.50 - $36/hr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Intuit

Tax Specialist (CPA or EA)

Encino, CA · On-site

$32.50 - $36/hr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Intuit

Tax Specialist (CPA or EA)

West Hollywood, CA

$32.50 - $36/hr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Intuit

Tax Specialist (CPA or EA)

Monterey Park, CA

$32.50 - $36/hr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Intuit

Tax Specialist (CPA or EA)

Whittier, CA

$32.50 - $36/hr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Intuit

Tax Specialist (CPA or EA)

Downey, CA

$32.50 - $36/hr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

Ross Stores

Lead, Travel Operations

Dublin, CA · On-site

$70K - $101K/yr

... EA's - Provide high-touch assistance and recommendations in support of executive travel. o General Travelers - Provide resolution and customer support to include filtering questions from internal ...

Ross

Lead, Travel Operations

Dublin, CA · On-site

$70K - $101K/yr

... EA's - Provide high-touch assistance and recommendations in support of executive travel. o General Travelers - Provide resolution and customer support to include filtering questions from internal ...

Intuit

Tax Specialist (CPA or EA)

Van Nuys, CA

$32.50 - $36/hr

... customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering ... Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep ...

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All JobsEa Customer Support JobsEa Customer Support Jobs in California

Ea Customer Support information

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How much do ea customer support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for ea customer support in California is $38.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $52.45 per hour, depending on experience, location, and employer.

What is an EA Customer Support?

An EA Customer Support job involves assisting players with inquiries, troubleshooting technical issues, and providing guidance on EA games and services. Support agents communicate with customers through chat, email, or phone to resolve account problems, billing issues, and in-game concerns. They also help ensure a positive gaming experience by addressing feedback and escalating complex issues when necessary. Strong communication skills and knowledge of EA products are essential for success in this role.

What does an EA Customer Support do?

As an EA Customer Support team member, your day often involves responding to customer inquiries via chat, email, or phone, troubleshooting technical issues, and guiding users through game or account-related concerns. You'll work closely with internal teams such as technical support, community management, and product development to resolve complex cases. The environment is fast-paced, with team huddles and ongoing training to keep you informed about new game updates and support protocols. This role requires adaptability, as you may handle a mix of routine questions and high-priority escalations throughout your shift.

What are the key skills and qualifications needed to thrive in EA Customer Support?

To thrive as an EA Customer Support professional, you should have strong communication skills, customer service experience, and a solid understanding of digital platforms or gaming environments. Familiarity with customer relationship management (CRM) software, ticketing systems, and knowledge base tools is often required. Patience, problem-solving abilities, and a positive attitude are valuable soft skills for successfully engaging and assisting customers. These skills enable you to effectively resolve user issues, maintain high customer satisfaction, and contribute to a positive brand reputation.

What are the most commonly searched types of Ea Customer Support jobs in California?

The most popular types of Ea Customer Support jobs in California are:

What are popular job titles related to Ea Customer Support jobs in California?

For Ea Customer Support jobs in California, the most frequently searched job titles are:

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The top searched job categories for Ea Customer Support jobs in California are:

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Ea Customer Support jobs near you
Infographic showing various Ea Customer Support job openings in California as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution, with an average salary of $79,652 per year, or $38.3 per hour.

Head of EA Operations

San Francisco, CA • On-site

Harvey
See more jobs at Harveyexternal

$187K - $258K/yr

Full-time

Posted 11 days ago

Job description

Why Harvey
At Harvey, we're transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we're reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We're scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission - operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today - and we're just getting started.
Role Overview
The Head of EA Operations leads Harvey's team of Executive Assistants - the first dedicated leader the function has had. As our leadership team and global footprint have grown, so has the group of EAs supporting them, largely one hire at a time. You'll bring that group together as one team, owning hiring, standards, and coverage globally so every executive has consistent, reliable support and every EA has a leader invested in their development.
This is a hands-on leadership role for someone who has built and run an executive support team before, ideally in a fast-scaling environment.
What You'll Do
  • Lead Harvey's Executive Assistants as one coordinated team, including directly managing EAs to our VPs, setting the standard for what great executive support looks like across every org and office.
  • Own hiring for the team end to end and make the match between each assistant and the executive(s) they support, with input from those leaders, managing transitions and re-matches as the org evolves.
  • Set shared expectations, service levels, and ways of working for the role, and partner with executives on each assistant's performance and development.
  • Drive leveling and compensation fairness across the EA team, working with leaders, Compensation, and People Business Partners.
  • Manage support coverage and ratios globally - keeping coverage reliable, balancing load across the team, and planning capacity ahead of new executive hires and expansion into new markets.
  • Provide interim, hands-on coverage when needed - stepping in to support a leader directly when a new executive starts before their EA is hired, or when an EA is out - so no executive is left without support.
  • Partner with the Onboarding, IT, and People Business Partner teams to give new executives a smooth, well-coordinated start, helping shape their first weeks.

What You Have
  • Experience managing a team of Executive Assistants or executive-support professionals - hiring, developing, and setting the standard for others in the role.
  • A track record supporting C-level and senior leaders, with the judgment and presence to earn their trust.
  • Experience in a high-growth, fast-scaling company, where structure is built while the business keeps moving.
  • Strong operational instincts - you build the systems, playbooks, and ratios - paired with excellent judgment around sensitive, confidential information.
  • Experience managing across multiple offices and time zones, ideally globally.
  • Strong cross-functional leadership ability and executive communication skills, with experience influencing without direct authority across engineering, product, go-to-market, and G&A teams.
  • Bias toward ownership, speed, and accountability; you finish what you start and hold others to the same standard.

Compensation
$187,600 - $258,000 USD
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
#LI-BL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

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