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Customer Support Associate Jobs in California (NOW HIRING)

Essence Journey

Remote Customer Support Associate

Encino, CA · Remote

$18.25 - $25.25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

Essence Journey

Remote Customer Support Associate

Anaheim, CA · Remote

$18.25 - $25/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

Essence Journey

Remote Customer Support Associate

San Diego, CA · Remote

$18.50 - $25.50/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

Delphi

Customer Support Associate

San Francisco, CA

$20.50 - $28.25/hr

Comfortable with weekend monitoring and coverage, responding quickly when issues come up * 2+ years of experience working directly with customers What you\'ll do * Own and manage our Intercom support ...

Essence Journey

Remote Customer Support Associate

Anaheim, CA · Remote

$18.25 - $25.25/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

Ametek

Customer Service Associate

Baldwin Park, CA

$14.75 - $20.50/hr

We are in search of a professional Customer Support Associate for our Baldwin Park, CA facility. Do you possess a high-level of energy and the motivation to cause things to happen? We are a medium ...

Autodesk

Customer Support Manager

San Francisco, CA

They will lead and develop regional Customer Support Associate Managers and Team Leads, who oversee teams of Customer Support Associates and Sr. Customer Support Associates across their respective ...

AMETEK

Job Customer Service Associate

Baldwin Park, CA

$14.75 - $20.50/hr

We are in search of a professional Customer Support Associate for our Baldwin Park, CA facility. Do you possess a high-level of energy and the motivation to cause things to happen? We are a medium ...

Lamps Plus

Store Customer Support

San Diego, CA

$17.75/hr

Support Associate | Sales Leadership Fast-Track Location: Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion Path) The Opportunity: Support the Floor ...

LAMPS PLUS

Store Customer Support

San Diego, CA

$17.75/hr

Support Associate Sales Leadership Fast-Track Location: Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion Path) The Opportunity: Support the Floor ...

Ametek

Customer Service Associate

Baldwin Park, CA · On-site

$14.75 - $20.50/hr

We are in search of a professional Customer Support Associate for our Baldwin Park, CA facility. Do you possess a high-level of energy and the motivation to cause things to happen? We are a medium ...

Lamps Plus

Store Customer Support

San Diego, CA

Support Associate | Sales Leadership Fast-Track Location: Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion Path) The Opportunity: Support the Floor ...

Lamps Plus

Store Customer Support

San Diego, CA · On-site

$17.75/hr

Support Associate Sales Leadership Fast-Track Location: Morena Blvd, San Diego Starting Pay: $17.75/hr Position Type: Part-Time (Entry-Level with Promotion Path) The Opportunity: Support the Floor ...

AMETEK

Customer Service Associate

Baldwin Park, CA

$14.75 - $20.50/hr

We are in search of a professional Customer Support Associate for our Baldwin Park, CA facility. Do you possess a high-level of energy and the motivation to cause things to happen? We are a medium ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in California

Customer Support Associate information

See California salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer support associate in California is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are Customer Support Associates?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges Customer Support Associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What do you do as a customer service associate?

A customer support associate handles customer inquiries, resolves issues, and provides information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.
What are the most commonly searched types of Customer Support jobs in California? The most popular types of Customer Support jobs in California are:
What are popular job titles related to Customer Support Associate jobs in California? For Customer Support Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in California look for? The top searched job categories for Customer Support Associate jobs in California are:
What cities in California are hiring for Customer Support Associate jobs? Cities in California with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in California as of June 2026, with employment types broken down into 65% Full Time, 28% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,089 per year, or $19.8 per hour.

Remote Customer Support Associate

Essence Journey

Encino, CA • Remote

$18.25 - $25.25/hr

Other

Posted 22 days ago

Job description

Remote Customer Support Associate

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.

Key Responsibilities:

  • Provide timely, professional support to clients via email, chat, and phone
  • Assist with scheduling, follow-ups, and general administrative tasks
  • Maintain accurate records and document client interactions
  • Collaborate with internal teams to resolve issues and improve overall client satisfaction
  • Identify opportunities to enhance processes and improve the client experience

Qualifications:

  • Strong written and verbal communication skills
  • Excellent organizational and multitasking abilities
  • Comfortable using digital tools, email, and chat platforms for remote work
  • Ability to work independently while managing priorities effectively
  • Previous experience in customer service, administration, or support is a plus but not required

Benefits:

  • Flexible remote work schedule
  • Professional development opportunities and access to training programs
  • Collaborative and supportive team culture
  • Access to company resources and tools to ensure success
  • Exclusive employee perks

Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.

Apply