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Customer Return Associate Jobs in California (NOW HIRING)

Naked Wardrobe

Returns Associate

Calabasas, CA · On-site

$20 - $23/hr

... customer service team to address return-related inquiries and issues. - Assist in organizing the warehouse space to optimize efficiency and workflow. - Ensure proper handling and packaging of items ...

Naked Wardrobe

Returns Associate

Calabasas, CA · On-site

$20 - $23/hr

... customer service team to address return-related inquiries and issues. - Assist in organizing the warehouse space to optimize efficiency and workflow. - Ensure proper handling and packaging of items ...

Naked Wardrobe

Returns Associate

Calabasas, CA · On-site

$20 - $23/hr

... customer service team to address return-related inquiries and issues. - Assist in organizing the warehouse space to optimize efficiency and workflow. - Ensure proper handling and packaging of items ...

Naked Wardrobe

Returns Associate

Calabasas, CA · On-site

$20 - $23/hr

... customer service team to address return-related inquiries and issues. - Assist in organizing the warehouse space to optimize efficiency and workflow. - Ensure proper handling and packaging of items ...

Imperial Dade

Returns Associate

City Of Industry, CA · On-site

$18.90/hr

Built on strong customer relationships and deep industry knowledge, we go beyond distribution ... Use the scanner to update return sheets, identify products, print labels, and * Place cases in the ...

ATLETICA USA LLC

Be Seen First

Warehouse Associate - Returns, Refurbishment & Resale

Corona, CA · On-site

$22 - $25/hr

Take in every customer return and inspect it: contents, condition, completeness * Decide whether it's resellable as it is - back to stock or open-box on sale (with clear guidelines) * Build it up if ...

Veteran-friendly

Perfect Circuit

Customer Service Associate

Burbank, CA · On-site

$15.50 - $21.50/hr

Job Title We are looking for a knowledgeable full/part-time customer service associate to join our ... Process product exchanges, returns, and warranty claims. What To Bring * 1+ Years of experience ...

Perfect Circuit

Customer Service Associate

Burbank, CA · On-site

$15.50 - $21.50/hr

We are looking for a knowledgeable full/part-time customer service associate to join our team here ... Process product exchanges, returns, and warranty claims. WHAT TO BRING * 1+ Years of experience ...

Hertz

Customer Service Associate

San Diego, CA · On-site

$18.25/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

New

Hertz

Customer Service Associate

San Diego, CA

$18.25/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

New

Hertz

Customer Service Associate

Oakland, CA · On-site

$21.47/hr

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Suterra

Customer Experience Associate

Fresno, CA · On-site

$16.50 - $21.75/hr

We're looking for a Customer Experience Associate who is passionate about providing exceptional ... Manage customer care, logistics, and returns inboxes while ensuring timely responses. * Coordinate ...

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Customer Return Associate information

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in California?

For Customer Return Associate jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in California look for?

The top searched job categories for Customer Return Associate jobs in California are:

What cities in California are hiring for Customer Return Associate jobs?

Cities in California with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in California as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution.

Returns Associate

Naked Wardrobe

Calabasas, CA • On-site

$20 - $23/hr

Full-time

Re-posted 22 days ago

Job description


We are seeking a detail-oriented and motivated Returns Warehouse Associate to join our team. This position is crucial for maintaining efficient operation within our returns processing department. The ideal candidate will be responsible for processing returns, managing inventory, and ensuring that our customers receive exceptional service. 

Key Responsibilities:
- Process and inspect returned apparel items for damages or discrepancies according to company standards.
- Update and maintain accurate inventory records in our warehouse management system.
- Prepare items for restocking or refurbishing as necessary.
- Collaborate with the customer service team to address return-related inquiries and issues.
- Assist in organizing the warehouse space to optimize efficiency and workflow.
- Ensure proper handling and packaging of items to prevent damage during return shipments.
- Maintain a clean and organized work environment to comply with safety and operational standards.


Qualifications:
- High school diploma or equivalent required; additional education or certifications in warehouse management is a plus.
- Previous experience in a warehouse or retail environment, preferably in a returns or inventory role.
- Strong attention to detail and ability to accurately complete paperwork.
- Proficient in using warehouse management software and Microsoft Office Suite.
- Excellent communication skills and the ability to work well in a team-oriented environment.
- Ability to lift heavy items (up to 50 lbs) and perform physical tasks as needed.
- Strong problem-solving skills and initiative to handle tasks with minimal supervision.