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Customer Support Associate Jobs in California (NOW HIRING)

Aspire Fiber

Customer Support Specialist

Moorpark, CA · On-site

$22 - $25/hr

High school diploma or equivalent required; associate's degree a plus. * 1+ years of customer service experience, preferably in telecom, ISP, or a technical support environment. * Basic understanding ...

Adverb

Customer Support Engineer

San Francisco, CA · On-site

$120 - $160/hr

You'll partner closely with our NYC-based Product Support Associate, and work alongside Customer Operations, Product, and Engineering. This is a role for someone who is technically capable, AI-native ...

Outset.ai

Customer Support Engineer

San Francisco, CA · On-site

$140K - $185K/yr

You'll partner closely with our NYC-based Product Support Associate, and work alongside Customer Operations, Product, and Engineering. This is a role for someone who is technically capable, AI-native ...

TPC

Service and Support Associate

Los Angeles, CA · On-site

$72 - $77/hr

We are currently in search of a Service and Support Associate to join our Commercials division. The ... Customer Service & Platform Expertise * Serve as the go-to resource for clients with platform ...

TPC

Service and Support Associate

Los Angeles, CA · On-site +1

$18.25 - $23.75/hr

We are currently in search of a Service and Support Associate to join our Commercials division. The ... Customer Service & Platform Expertise * Serve as the go-to resource for clients with platform ...

Frette

Support Associate (Part-Time)

Costa Mesa, CA

$18 - $23.25/hr

Frette is seeking a Support Associate for our boutique in our South Coast Plaza location. The ... Partner with the Store Manager and Sales Specialists to prioritize customer sales and ensure ...

Frette

Support Associate (Part-Time)

Costa Mesa, CA · On-site

$18 - $23.25/hr

Frette is seeking a Support Associate for our boutique in our South Coast Plaza location. The ... Partner with the Store Manager and Sales Specialists to prioritize customer sales and ensure ...

CGI Inc.

Support Associate IV

San Diego, CA · On-site

$18 - $23.25/hr

Support Associate IV Category: Administration Main location: United States, California, San Diego ... Copy customer identification. At the will call station, distribute passports to the correct ...

Bio-Techne

Scientific Support Associate

San Jose, CA · On-site

$40K - $66K/yr

... Support Associate,SSA)aretorespondto incoming technical inquiriesand basic ... Meets with customers via video conference - Teams, Zoom, Webex, etc., as needed. * Addresses ...

Frette

Support Associate (Part-Time)

Costa Mesa, CA

$18 - $23.25/hr

Frette is seeking a Support Associate for our boutique in our South Coast Plaza location. The ... Partner with the Store Manager and Sales Specialists to prioritize customer sales and ensure ...

Tory Burch

Support Associate

Costa Mesa, CA · On-site

$18.25 - $23.50/hr

One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of ...

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All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in California

Customer Support Associate information

See California salary details

$11

$19

$27

How much do customer support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer support associate in California is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.79 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in California?

The most popular types of Customer Support jobs in California are:

What are popular job titles related to Customer Support Associate jobs in California?

For Customer Support Associate jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Support Associate jobs in California look for?

The top searched job categories for Customer Support Associate jobs in California are:

What cities in California are hiring for Customer Support Associate jobs?

Cities in California with the most Customer Support Associate job openings:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,089 per year, or $19.8 per hour.

Customer Support Executive

Cufiya

San Diego, CA • On-site

Full-time

Re-posted 12 days ago

Job description

Job Description
Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. The ideal candidate will have experience in the insurance industry and a strong track record of providing excellent customer service.
Responsibilities:
  • Manage a portfolio of commercial insurance clients
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Review and process client policy renewals and endorsements
  • Maintain and update client information in our database
  • Work closely with underwriters and carriers to provide clients with the best coverage options
  • Build and maintain strong relationships with clients through regular communication and follow-up

Qualifications:
  • Minimum of 3 years of experience in client service in the insurance industry
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize effectively
  • Proficient in Microsoft Office and insurance industry software
  • Active insurance license required
  • College degree preferred

We offer a competitive salary, benefits package, and opportunities for growth and professional development. If you are passionate about providing excellent customer service and are looking for a challenging and rewarding opportunity, please apply today!
Purmul Insurance Agency is an equal-opportunity employer and welcomes applications from all qualified individuals.
Skills Required
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More Details
Employment Type: Full Time Location: San Diego , CA , United States Experience Required: Associate Date Published: 13 Apr 2023

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