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Customer Service Assistant Jobs in California (NOW HIRING)

Draftomat

Customer Service Assistant

Los Angeles, CA · On-site

$18 - $27/hr

Job Summary We are seeking a motivated and friendly Customer Service Assistant to support daily customer interactions, appointment coordination, and administrative operations. This is an excellent ...

Zolidco

Customer Service Assistant

Los Angeles, CA · On-site

$18.50 - $25.50/hr

Job Summary We are seeking a friendly and motivated Customer Service Assistant to support customer engagement, product education, and sales initiatives. This role is ideal for individuals who enjoy ...

Compass Group

CUSTOMER SERVICE ASSISTANT

Hayward, CA · On-site

$30/hr

* We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position. * Location : Bay Area CRS - 3536 Arden Road, Hayward, CA 94545. Note: online applications accepted only. * Schedule ...

iBUYPOWER

Customer Service Assistant

City Of Industry, CA · On-site

$17.50 - $24/hr

Description iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and ...

Atelier Crenn

Service Assistant

San Francisco, CA · On-site

$23 - $25/hr

MAIN ROLE Our Service Assistants provide essential support to our team in each evening's service ... Have a minimum experience in hospitality or customer service. * Be friendly, social, and like to ...

Crenn Dining Group

Service Assistant

San Francisco, CA · On-site

$23 - $25/hr

MAIN ROLE Our Service Assistants provide essential support to our team in each evening's service ... Have a minimum experience in hospitality or customer service. * Be friendly, social, and like to ...

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Customer Service Assistant information

See California salary details

$11

$19

$27

How much do customer service assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service assistant in California is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.55 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in California?

The most popular types of Customer Service jobs in California are:

What are popular job titles related to Customer Service Assistant jobs in California?

For Customer Service Assistant jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in California look for?

The top searched job categories for Customer Service Assistant jobs in California are:

What cities in California are hiring for Customer Service Assistant jobs?

Cities in California with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,106 per year, or $19.8 per hour.

Customer Service Assistant

Draftomat

Los Angeles, CA • On-site

$18 - $27/hr

Full-time

Posted 24 days ago

Job description

About Us

Draftomat is a professional landscaping and grounds maintenance company providing dependable outdoor services to residential and commercial properties. We are committed to delivering exceptional customer care while maintaining healthy, clean, and visually appealing outdoor spaces.


Job Summary

We are seeking a motivated and friendly Customer Service Assistant to support daily customer interactions, appointment coordination, and administrative operations. This is an excellent opportunity for someone looking to begin a career in customer service within a growing service-based company.


Key Responsibilities
  • Assist customers via phone, email, and in-person inquiries
  • Schedule landscaping and maintenance appointments
  • Maintain customer records and service updates
  • Coordinate with field teams regarding scheduling changes
  • Provide administrative support to office staff
  • Deliver professional and timely customer service
Qualifications
  • High school diploma or equivalent preferred
  • Strong communication and interpersonal skills
  • Basic computer proficiency
  • Organized and detail-oriented
  • Positive attitude and willingness to learn
  • Previous customer service experience is a plus but not required
Compensation & Benefits
  • Pay: $18 - $27 per hour
  • Full-time stable schedule
  • Paid training provided
  • Career advancement opportunities
  • Supportive team environment