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Customer Service Assistant Jobs in California (NOW HIRING)

indiGO Auto Group

Service Assistant

San Rafael, CA

$23 - $25/hr

Each of our dealerships work as a team, and our team strives to be the best for our customers ... What we are looking for: indiGO Auto Group is seeking a full-time Service Assistant to join our ...

indiGO Auto Group

Service Assistant

San Rafael, CA · On-site

$23 - $25/hr

Each of our dealerships work as a team, and our team strives to be the best for our customers ... What we are looking for: indiGO Auto Group is seeking a full-time Service Assistant to join our ...

Talent One

Be Seen First

Customer Service/Lab Assistant

Santa Fe Springs, CA · On-site

$17 - $19/hr

TalentOne Recruitment & Staffing is hiring a Data Entry Clerk / Laboratory Assistant for a growing ... administrative support, or customer service, preferred * Strong computer skills, including ...

indiGO Auto Group

Service Assistant

San Rafael, CA · On-site

$23 - $25/hr

Each of our dealerships work as a team, and our team strives to be the best for our customers ... What we are looking for: indiGO Auto Group is seeking a full-time Service Assistant to join our ...

Hendrick Automotive Group

Service Assistant

Pleasanton, CA · On-site

$16.50 - $22/hr

Greets customers in the service drive area and assists them with the process of checking vehicle in ... The Service Assistant Position has a Pay Scale consisting of the following elements and ranges.

PF Changs

Busser / Service Assistant

Anaheim, CA

$16.90 - $18.90/hr

They will assist with catering orders, including delivery when applicable ... All Team Members must demonstrate customer service expertise by providing an individualized ...

Milevista

Customer Service Representative

Culver City, CA · On-site

$17.50 - $23.75/hr

Greet customers in person and provide friendly, attentive service Assist with product or service inquiries, orders, and payments Troubleshoot and resolve customer issues efficiently and courteously ...

New

PF Changs

Busser / Service Assistant

Anaheim, CA · On-site

$16.90 - $18.90/hr

They will assist with catering orders, including delivery when applicable ... All Team Members must demonstrate customer service expertise by providing an individualized ...

P.F. Chang's

Busser / Service Assistant

Anaheim, CA · On-site

$16.90 - $18.90/hr

They will assist with catering orders, including delivery when applicable ... All Team Members must demonstrate customer service expertise by providing an individualized ...

Hendrick Automotive Company

Service Assistant

Pleasanton, CA · On-site

$16.75 - $22.25/hr

Greets customers in the service drive area and assists them with the process of checking vehicle in ... The Service Assistant Position has a Pay Scale consisting of the following elements and ranges.

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Customer Service Assistant information

See California salary details

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How much do customer service assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service assistant in California is $19.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.55 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in California?

The most popular types of Customer Service jobs in California are:

What are popular job titles related to Customer Service Assistant jobs in California?

For Customer Service Assistant jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in California look for?

The top searched job categories for Customer Service Assistant jobs in California are:

What cities in California are hiring for Customer Service Assistant jobs?

Cities in California with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,106 per year, or $19.8 per hour.

Service Assistant

indiGO Auto Group

San Rafael, CA

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

indiGO Auto Group is a globally recognized and award-winning company with an unparalleled dedication to outstanding customer care and operational excellence. indiGO Auto Group is an industry thought leader representing 30 timelessly modern franchised dealerships in eight US markets, including Houston, TX, Rancho Mirage, CA, Palm Springs, CA, Riverside, CA, Marin, CA, Redwood City, CA, St. Louis, MO, San Francisco, CA, Sugar Land, TX, Fort Collins, CO, and Little Rock, AR.

indiGO represents the very best in automotive brands: Aston Martin, Audi, Bentley, BMW, Ferrari, Genesis, Hyundai, Jaguar, Lamborghini, Land Rover, McLaren, Mercedes-Benz, Porsche, Rolls-Royce, Rimac, and Volkswagen. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Each of our dealerships work as a team, and our team strives to be the best for our customers. indiGO is proud to represent the best in luxury automotive brands as well as the best people – come and join us today!

What we are looking for:

indiGO Auto Group is seeking a full-time Service Assistant to join our Volkswagen Marin team. This is a great opportunity to work for an exciting company in a fast-paced environment!

This is what we offer:

  • Opportunity to work in a cohesive and supportive team environment
  • Brand new, state-of-the-art facilities and equipment
  • Opportunity for advancement in a growing company
  • Comprehensive insurance plans - medical, dental, vision, life insurance, health savings account, and flexible savings account
  • 401(k) plus match
  • Paid vacation days, sick days, and holidays

Here is what an ordinary day of work may look like:

  • Identify the client’s needs and assist with scheduling appointments
  • Ensure clients concerns, such as costs, warranty questions, appointment duration, etc., are addressed prior to appointment date
  • Receive inbound sales phone calls and leads in a courteous and accommodating manner
  • Confirm all client appointments prior to the appointment date, making adjustments if necessary
  • Follow up post visit to ensure customer satisfaction
  • Work closely with the Service Department, including attending Department meetings

The opportunity is for you if you have:

  • High school diploma or equivalent
  • Strong attention to detail
  • Computer literacy, strong organizational and follow-up skills
  • Previous customer service, sales, or telemarketing experience
  • Maintain professional appearance and demeanor at all times
  • Self-motivated and diligent
  • Excellent written and verbal communication skills
  • Ability to be insured to operate a motor vehicle
  • Clear focus on delivering work of the highest quality
  • Willing to submit to a drug test and criminal background check

Pay range for this role is: $23.00 – $25.00 per hour

This job description in no way implies that the duties listed here are the only ones the employee may be required to perform. The employee is expected to perform other tasks, duties, and training as dictated by their supervisors.

indiGO Auto Group is an equal opportunity employer, free from discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, advancement, termination, layoff, transfer, leaves of absence, compensation and training.