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Spectrum Customer Service Jobs in California (NOW HIRING)

Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer ...

Customer Service I

Livermore, CA · On-site

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title: Customer Service I/ Enrollment Services Representative Location: 6465 National Drive ... Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ...

Customer Service Representative

Fremont, CA

$19 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative will provide exceptional customer service, answer inquiries ... IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of ...

Customer Service Specialist

Livermore, CA · On-site

$19 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Specialist Location: Livermore, CA 94550-8808 Duration: 6 Months Work Arrangement ... Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ...

Customer Service Specialist

Livermore, CA · On-site

$23 - $27/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Specialist Location: Livermore, CA 94550-8808 Duration: 6 Months Work Arrangement ... Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ...

Customer Service Support

San Francisco, CA · On-site

$26 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Supervisor Position Summary: We are seeking a detail-oriented and proactive ... The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision ...

Customer Service Support

San Francisco, CA · On-site

$26 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Supervisor Position Summary: We are seeking a detail-oriented and proactive ... The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision ...

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Showing results 1-20

Spectrum Customer Service information

See California salary details

$9

$18

$26

How much do spectrum customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for spectrum customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

Does Spectrum Customer Service pay employees well?

Spectrum Customer Service representatives typically earn hourly wages that are around or slightly below industry averages for customer support roles, with additional benefits such as health insurance and paid time off. Compensation can vary based on experience, location, and shift differentials, but overall, pay is considered competitive for entry-level positions in the telecommunications sector.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volume and performance targets. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are popular job titles related to Spectrum Customer Service jobs in California?

For Spectrum Customer Service jobs in California, the most frequently searched job titles are:

What cities in California are hiring for Spectrum Customer Service jobs?

Cities in California with the most Spectrum Customer Service job openings:

Infographic showing various Spectrum Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service Representative

Spectrum Insurance

La Jolla, CA

$16.75 - $22.75/hr

Full-time

Re-posted 2 days ago


Job description

Customer Service Representative/Administrative Assistant

Company: Spectrum Commercial Insurance Brokers

Location: San Diego, CA

Job Description:

We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative/Administrative Assistant. The ideal candidate will have experience in customer service and be comfortable with administrative tasks. The role requires strong communication skills, a positive attitude, and the ability to work well in a fast-paced environment.

Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Data entry and maintenance of customer information in our CRM system
  • Assist with scheduling appointments and maintaining calendars
  • Perform general administrative tasks as needed
  • Provide excellent customer service to our clients and help maintain positive relationships
  • Insurance Industry experience is a requirement
  • Bilingual in Spanish is a plus but not required

Qualifications:

  • Minimum of 2 years experience in customer service
  • Strong communication and organizational skills
  • Ability to multitask and prioritize effectively
  • Proficient in Microsoft Office and web-based CRM systems
  • High school diploma or equivalent; college degree preferred
  • Insurance industry experience a requirement

We offer a competitive salary and a positive work-life balance. If you are passionate about providing excellent customer service and are looking for a challenging and rewarding opportunity, please apply today!

Spectrum Commercial Insurance Brokers is an equal opportunity employer and welcomes applications from all qualified individuals.