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Customer Service Jobs in California (NOW HIRING)

Sparrow Company

Customer Service

Escondido, CA

$16.75 - $22.75/hr

Previous experience in customer service, order entry, dispatch, logistics coordination, or a related role preferred. * Strong communication and customer service skills. * Ability to multitask in a ...

Sparrow Company

Customer Service

Escondido, CA · On-site

$16.75 - $22.75/hr

Previous experience in customer service, order entry, dispatch, logistics coordination, or a related role preferred. * Strong communication and customer service skills. * Ability to multitask in a ...

Kaizen Stackup

Customer Service

Anaheim, CA · On-site

$16.75 - $22.75/hr

Customer Service Representative Are you friendly, dependable, and enjoy helping others? Join our team, a locally owned and operated shipping and mailbox center offering services such as U-Haul ...

StaffMyAgency LLC

Customer Service

El Segundo, CA · On-site

$20 - $25/hr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

LA CONCHA BAKERY

Customer Service

Chula Vista, CA

$17.50/hr

Join LA CONCHA BAKERY as a Customer Service Representative, where you will be the friendly face of our beloved bakery in Chula Vista, CA. We are looking for enthusiastic individuals who are ...

LA CONCHA BAKERY

Customer Service

Chula Vista, CA

$17.50/hr

Join LA CONCHA BAKERY as a Customer Service Representative, where you will be the friendly face of our beloved bakery in Chula Vista, CA. We are looking for enthusiastic individuals who are ...

LA CONCHA BAKERY

Customer Service

Chula Vista, CA · On-site

$17.50/hr

Join LA CONCHA BAKERY as a Customer Service Representative, where you will be the friendly face of our beloved bakery in Chula Vista, CA. We are looking for enthusiastic individuals who are ...

Sparrow Inc

Customer Service

Escondido, CA · On-site

$16.75 - $22.75/hr

Previous experience in customer service, order entry, dispatch, logistics coordination, or a related role preferred. * Strong communication and customer service skills. * Ability to multitask in a ...

Kaizen Stackup

Customer Service

Anaheim, CA

$17 - $20/hr

Great way for college students to earn extra income! We're looking for a part-time Customer Service Representative who is passionate about delivering excellent service and creating a positive ...

LA Concha Bakery

Customer Service

Chula Vista, CA · On-site

$16.50 - $22.50/hr

Join LA CONCHA BAKERY as a Customer Service Representative, where you will be the friendly face of our beloved bakery in Chula Vista, CA. We are looking for enthusiastic individuals who are ...

Kaizen Stackup

Customer Service

Anaheim, CA · On-site

$16.75 - $22.75/hr

Great way for college students to earn extra income! We're looking for a part-time Customer Service Representative who is passionate about delivering excellent service and creating a positive ...

Hammon Plating Corp

Customer Service

Palo Alto, CA · On-site

$26 - $30/hr

Customer Service Representative Family owned Hammon Plating has been in business since 1969. As a leader in the cleaning and plating industry, we have set the standard with premium processes and ...

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All JobsCustomer Service JobsCustomer Service Jobs in California

Customer Service information

See California salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require good communication skills and may involve working in call centers, retail stores, or online support environments.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in California? The most popular types of Customer Service jobs in California are:
What are popular job titles related to Customer Service jobs in California? For Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in California look for? The top searched job categories for Customer Service jobs in California are:
What cities in California are hiring for Customer Service jobs? Cities in California with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in California as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Customer Service

Sparrow Company

Escondido, CA

$16.75 - $22.75/hr

Full-time

Re-posted 23 days ago

Job description

Join a leading construction materials company!

We are seeking a detail-oriented and customer-focused Concrete Order Taker to join our team in Escondido, California. This role is responsible for receiving customer orders, coordinating deliveries, and ensuring an exceptional customer experience from order placement through delivery.

Responsibilities:

  • Answer incoming calls and emails from customers requesting concrete orders.
  • Accurately enter customer orders into the system.
  • Coordinate with dispatch and operations teams to schedule deliveries.
  • Provide customers with updates regarding order status and delivery schedules.
  • Resolve customer inquiries and order-related issues professionally and efficiently.
  • Maintain accurate records of orders, schedules, and customer communications.
  • Collaborate with internal teams to ensure timely and accurate service.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in customer service, order entry, dispatch, logistics coordination, or a related role preferred.
  • Strong communication and customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Excellent attention to detail and data entry accuracy.
  • Proficiency with Microsoft Office and computer-based systems.
  • Experience with order processing, dispatching, or logistics software is a plus.
  • Availability to work flexible schedules and occasional weekends.

Preferred Background:

Candidates with experience in customer service, dispatch, logistics, transportation, construction materials, building supply, distribution, or order management are encouraged to apply.