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Customer Service Jobs in California (NOW HIRING)

Customer Service

San Bernardino, CA

$16.50 - $22.25/hr

Customer Service Island Grad Inc . is a nonprofit organization dedicated to empowering Pasifika Islander students through education, advocacy, and community engagement. As we continue to expand our ...

Customer Service

Palo Alto, CA · On-site

$26 - $30/hr

Customer Service Representative Family owned Hammon Plating has been in business since 1969. As a leader in the cleaning and plating industry, we have set the standard with premium processes and ...

Customer Service

Berkeley, CA · On-site

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Concord, CA · On-site

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Livermore, CA · On-site

$22 - $23/hr

Customer Service Contract: Livermore, California, US Salary Range: 21.00 - 22.00 | Per Hour Job Code: 370885 End Date: 2026-09-04 Days Left: 29 days, 3 hours left Apply About the Role The Enrollment ...

New

Customer Service

Cerritos, CA · On-site

$18 - $19/hr

A well-established distributor in the office technology industry is seeking a Customer Service Representative to join their growing team in Cerritos. This role is ideal for someone who is customer ...

Customer Service Representative Family owned Hammon Plating has been in business since 1969. As a leader in the cleaning and plating industry, we have set the standard with premium processes and ...

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Berkeley, CA

$19.50 - $26.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Concord, CA

$17.50 - $23.75/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Cerritos, CA · On-site

$18 - $19/hr

A well-established distributor in the office technology industry is seeking a Customer Service Representative to join their growing team in Cerritos. This role is ideal for someone who is customer ...

Customer Service

Oakland, CA · On-site

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Oakland, CA

$18.50 - $25/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

San Leandro, CA · On-site

$18 - $24.50/hr

Our firm looks to bring on board Entry Level Customer Service Representative to provide marketing, advertising, and consulting services to large corporations on local and national levels. This ...

Customer Service

Santa Ana, CA · On-site

$15 - $20.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service

Los Angeles, CA

$17.25 - $23.50/hr

As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you ...

Customer Service Representative Service Champions is looking for a dedicated Customer Service Representative to join our team. We're committed to providing excellent HVAC and plumbing services, and ...

Showing results 21-40

Customer Service information

See California salary details

$9

$18

$26

How much do customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require good communication skills and may involve working in call centers, retail stores, or online support environments.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
What are the most commonly searched types of Customer Service jobs in California? The most popular types of Customer Service jobs in California are:
What cities in California are hiring for Customer Service jobs? Cities in California with the most Customer Service job openings:
Infographic showing various Customer Service job openings in California as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

$16.50 - $22.25/hr

Full-time

Posted 8 days ago


Job description

Customer Service

Island Grad Inc. is a nonprofit organization dedicated to empowering Pasifika Islander students through education, advocacy, and community engagement. As we continue to expand our impact, we remain committed to culturally responsive practices rooted in patience, reciprocity, and respect. We foster an environment where students develop a strong sense of belonging, build resilience, and achieve academic success.
The Customer Service Representative serves as the first point of contact for students, families, community members, and organizational partners. This role provides exceptional customer support by responding to inquiries, assisting with programs and services, maintaining accurate records, and ensuring every interaction reflects Island Grad Inc.'s mission, values, and commitment to culturally responsive service.
 

RESPONSIBILITIES

  • Respond to phone calls, emails, and online inquiries in a professional and timely manner.
  • Provide information about Island Grad Inc.'s programs, services, events, and resources.
  • Assist students, families, and community members with questions and direct them to the appropriate staff or department.
  • Maintain accurate records, update databases, and document customer interactions.
  • Schedule appointments, meetings, and program registrations as needed.
  • Resolve routine concerns and escalate complex issues to the appropriate team members.
  • Support outreach activities, workshops, and community events when required.
  • Prepare correspondence, reports, and other administrative documents.
  • Collaborate with team members to ensure high-quality service and positive participant experiences.
  • Maintain confidentiality while handling sensitive student and organizational information.
  • Perform other customer service and administrative duties as assigned.
     

At Island Grad Inc., you'll be part of a mission-driven organization dedicated to empowering Pasifika Islander students through education, advocacy, and community. Joi a supportive team, grow professionally, and make a lasting impact while helping shape the next generation of leaders.