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Remote Customer Service Manager Jobs in California

ForgeFit

Remote Customer Service Specialist

Fresno, CA · On-site +1

$17 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Santa Clara, CA · On-site +1

$20 - $26.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Chula Vista, CA · On-site +1

$17.50 - $23.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Los Angeles, CA · On-site +1

$18.25 - $24.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Long Beach, CA · On-site +1

$18 - $23.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Fairfield, CA · On-site +1

$17.25 - $23/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Sacramento, CA · On-site +1

$18.25 - $24/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

San Diego, CA · On-site +1

$18 - $24/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

San Francisco, CA · On-site +1

$20 - $26.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Oakland, CA · On-site +1

$19.50 - $25.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Stockton, CA · On-site +1

$18 - $23.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Concord, CA · On-site +1

$18.75 - $24.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

San Jose, CA · On-site +1

$20 - $26.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

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All JobsCustomer Service JobsRemote Customer Service Manager JobsRemote Customer Service Manager Jobs in California

Remote Customer Service Manager information

See California salary details

$24.2K

$57.2K

$99.7K

How much do remote customer service manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for remote customer service manager in California is $57,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Customer Service Manager position, and why are they important?

To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.

What is a Remote Customer Service Manager job?

A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.

What are typical daily responsibilities for a Remote Customer Service Manager?

A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.

What are the most commonly searched types of Remote Customer Service jobs in California? The most popular types of Remote Customer Service jobs in California are:
What are popular job titles related to Remote Customer Service Manager jobs in California? For Remote Customer Service Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Manager jobs in California look for? The top searched job categories for Remote Customer Service Manager jobs in California are:
What cities in California are hiring for Remote Customer Service Manager jobs? Cities in California with the most Remote Customer Service Manager job openings:
Remote Customer Service Manager jobs near you
Infographic showing various Remote Customer Service Manager job openings in California as of July 2026, with employment types broken down into 81% Full Time, 11% Part Time, 4% Temporary, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,239 per year, or $27.5 per hour.
REMOTE Customer Service

REMOTE Customer Service

American Income Life Insurance Company

Sacramento, CA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 4 days ago

Job description

AO Globe Life is hiring experienced professionals who are ready to bring their leadership, client service, operations, or management background into a remote career with long-term growth potential.
If you've worked in consulting, customer service, administration, leadership, or other people-focused roles, this opportunity allows you to apply those transferable skills in a flexible, structured environment designed around professional development and advancement.
In this role, you'll connect with individuals who requested information about available supplemental benefit programs, guide conversations, answer questions, and build strong long-term client relationships-all while continuing to grow professionally in a remote setting.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling with greater control over your day
Warm inbound client interest - no cold calling or unsolicited outreach
Weekly direct deposit with performance-based bonuses
Long-term income potential through vested renewals
Comprehensive training and licensing support
Leadership development and advancement pathways
A collaborative, mentorship-driven team culture
The ability to leverage your existing professional experience in a new career path
What You'll Be Doing
Connect with individuals and families who requested information about available benefit programs
Schedule and conduct virtual consultations through Zoom
Walk clients through available coverage and supplemental benefit options
Answer questions and guide individuals through enrollment and onboarding steps
Maintain organized digital records and follow-up communication
Provide professional, client-focused support throughout the process
Participate in leadership development, mentorship, and ongoing training sessions
Build long-term relationships centered on trust, consistency, and service
Why Experienced Professionals Thrive Here
Transferable skills from leadership, consulting, customer service, operations, and management apply directly to this role
Structured systems and mentorship provide support during career transitions
Performance-based advancement creates clear growth opportunities
Remote flexibility allows for greater work-life balance without sacrificing professional development
What We're Looking For
Professionals with backgrounds in leadership, management, operations, consulting, or client service
Strong communicators with excellent interpersonal skills
Organized, dependable individuals comfortable working independently
Candidates confident using Zoom and digital communication tools
Growth-minded professionals ready for long-term career advancement
Customer-facing experience is preferred but not required
Requirements
Must be authorized to work in the United States
Must be physically located within the United States
Reliable high-speed internet connection
Windows-based laptop or desktop computer with webcam capability
About AO Globe Life
For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first workforce is built around service, mentorship, flexibility, and long-term opportunity.
Apply Today
If you're ready to transition your experience into a flexible remote career with growth potential and meaningful work, apply today to learn more about joining AO Globe Life.

Apply