Sacramento, CA · Remote
$17 - $23.25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... In this role, you will assist with coordinating client requests, managing service details, and ...
Sacramento, CA · Remote
$17 - $23.25/hr
Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... In this role, you will assist with coordinating client requests, managing service details, and ...
... services. Customer Support Specialist responsibilities include resolving customer queries ... CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities ...
... services. Customer Support Specialist responsibilities include resolving customer queries ... CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities ...
San Diego, CA · Remote
$17 - $23/hr
Manage collections and overdue payments, including negotiating payment plans and settlements ... Meet or exceed monthly collections and reconciliation targets while ensuring high service quality.
San Diego, CA · Remote
$17 - $23/hr
Manage collections and overdue payments, including negotiating payment plans and settlements ... Meet or exceed monthly collections and reconciliation targets while ensuring high service quality.
San Francisco, CA · On-site +1
$90K - $120K/yr
Experience in customer service, sales, or consulting is helpful but not required * Growth-minded ... remote team.
San Francisco, CA · On-site +1
$90K - $120K/yr
Experience in customer service, sales, or consulting is helpful but not required * Growth-minded ... remote team.
Los Angeles, CA · Remote
$19.50 - $25.25/hr
In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...
Los Angeles, CA · Remote
$19.50 - $25.25/hr
In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...
Fresno, CA · Remote
$17.75 - $23.25/hr
In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...
Fresno, CA · Remote
$17.75 - $23.25/hr
In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...
Los Angeles, CA · On-site +1
Convoso currently employs remote team members in several U.S. states, including AL, AZ, CA, CO, CT ... At Convoso, we believe great Customer Success Managers don't just support customers, they empower ...
Los Angeles, CA · On-site +1
Convoso currently employs remote team members in several U.S. states, including AL, AZ, CA, CO, CT ... At Convoso, we believe great Customer Success Managers don't just support customers, they empower ...
San Diego, CA · Remote
$19 - $25/hr
In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...
San Diego, CA · Remote
$19 - $25/hr
In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...
Sacramento, CA · Remote
$19.25 - $25/hr
In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...
Sacramento, CA · Remote
$19.25 - $25/hr
In this role, you will support clients by coordinating services, answering questions, and ensuring ... Ability to manage multiple tasks in a fast-paced environment. * Comfortable using computers, online ...
$16.75 - $22.75/hr
Manage priorities independently in a remote environment * Introduce innovative ideas that improve results and team effectiveness Who Thrives in This Role * Self-motivated leaders with strong ...
$16.75 - $22.75/hr
Manage priorities independently in a remote environment * Introduce innovative ideas that improve results and team effectiveness Who Thrives in This Role * Self-motivated leaders with strong ...
Fremont, CA · Remote
$19.75 - $26.50/hr
We are looking for a Remote Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include ...
Fremont, CA · Remote
$19.75 - $26.50/hr
We are looking for a Remote Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include ...
Riverside, CA · On-site +1
Lead and develop customer service and inside sales professionals, including remote and ... Customer Service & Operational Management * Direct all customer service functions including order ...
Riverside, CA · On-site +1
Lead and develop customer service and inside sales professionals, including remote and ... Customer Service & Operational Management * Direct all customer service functions including order ...
Los Angeles, CA · Remote
$17.25 - $23.50/hr
Manage a large volume of customer calls in a friendly and courteous manner. * Provide outstanding customer service. * Greet and address customers in a friendly and respectful way. * Maintain ...
Los Angeles, CA · Remote
$17.25 - $23.50/hr
Manage a large volume of customer calls in a friendly and courteous manner. * Provide outstanding customer service. * Greet and address customers in a friendly and respectful way. * Maintain ...
... customer service, ensuring trust and satisfaction. * Help your team address client risk management ... Remote Education:UNAVAILABLEEmployment Type: FULL_TIME
... customer service, ensuring trust and satisfaction. * Help your team address client risk management ... Remote Education:UNAVAILABLEEmployment Type: FULL_TIME
$23/hr
Customer Service Representative (Remote) Location : Remote (Candidate should be based in SoCal) Pay ... managing a high call volume efficiently. • Excellent communication and problem-solving skills ...
$23/hr
Customer Service Representative (Remote) Location : Remote (Candidate should be based in SoCal) Pay ... managing a high call volume efficiently. • Excellent communication and problem-solving skills ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...
Los Angeles, CA · Remote
$17.25 - $23.50/hr
Customer Service Representative Full Time/Part Time/Remote We are looking for ambitious, energetic ... Possess excellent written and verbal communication, and time management skills * Self-motivated and ...
Los Angeles, CA · Remote
$17.25 - $23.50/hr
Customer Service Representative Full Time/Part Time/Remote We are looking for ambitious, energetic ... Possess excellent written and verbal communication, and time management skills * Self-motivated and ...
$24.2K - $31K
5% of jobs
$31K - $37.9K
14% of jobs
$40.5K is the 25th percentile. Wages below this are outliers.
$37.9K - $44.8K
16% of jobs
The median wage is $51K / yr.
$44.8K - $51.6K
17% of jobs
$51.6K - $58.5K
12% of jobs
$58.5K - $65.4K
9% of jobs
$66.9K is the 75th percentile. Wages above this are outliers.
$65.4K - $72.2K
11% of jobs
$72.2K - $79.1K
6% of jobs
$79.1K - $86K
5% of jobs
$86K - $92.8K
2% of jobs
$92.8K - $99.7K
3% of jobs
$24.2K
$57.2K
$99.7K
To succeed as a Remote Customer Service Manager, you need experience in customer service leadership, strong problem-solving abilities, and a relevant bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required, and certifications in areas like project management or customer experience can be beneficial. Exceptional communication, empathy, and team leadership skills help individuals excel in training, motivating, and managing remote teams. These competencies are vital for maintaining high service standards, fostering team cohesion, and ensuring optimal customer satisfaction in a virtual work environment.
A Remote Customer Service Manager oversees a team of customer service representatives, ensuring customer inquiries and issues are handled efficiently while working from a remote location. They develop service strategies, monitor performance metrics, train staff, and implement improvements to enhance customer satisfaction. Utilizing digital communication tools, they coordinate team activities, resolve escalated concerns, and ensure company policies are followed. Effective leadership, strong communication skills, and experience in customer support are key to success in this role.
A Remote Customer Service Manager typically oversees a distributed team, monitors performance metrics, and ensures that customer inquiries are resolved efficiently and professionally. Daily tasks often include conducting virtual team meetings, coaching agents, reviewing customer feedback, and collaborating with other departments to resolve escalated issues. The role also involves updating training materials, analyzing call and email data to identify areas for improvement, and implementing best practices for remote work. Managing time zones, fostering team engagement, and ensuring communication flows smoothly are key aspects of this position.
$17 - $23.25/hr
Part-time
Re-posted 16 days ago
Customer Experience Service (Remote)
We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.
You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.
Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.
Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.
Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.
