Independent Contractor Remote Customer Service Jobs in California

Remote, Nationwide - Seeking RCM Consultant

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.

Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Serve as the primary point of contact with insurance carriers, independent physician networks (IPNs), and payer representatives regarding participation, reimbursement, and contract-related matters.
• Verify patient insurance eligibility, benefits, prior authorization requirements, and estimated financial responsibility.
• Educate patients on insurance benefits, deductibles, co-payments, coinsurance, and outstanding balances.
• Review clinical documentation to support accurate coding and reimbursement, collaborating with providers to obtain documentation clarification when needed.
• Assign and review ICD-10, CPT, and HCPCS codes to ensure accurate and compliant coding.
• Prepare, submit, and monitor insurance claims while ensuring compliance with payer requirements and filing deadlines.
• Manage accounts receivable by following up on outstanding claims, communicating with payers, submitting documentation, and researching claim status.
• Post insurance payments, reconcile remittance advice, and process contractual adjustments.
• Investigate, appeal, and resolve denied, rejected, or underpaid claims.
• Generate patient statements, reconcile patient balances, and assist with account resolution.
• Coordinate collection activities and facilitate referrals to approved third-party collection agencies, when appropriate.
• Maintain compliance with all payer, regulatory, and organizational billing and coding standards.
• Prepare and analyze reports related to accounts receivable, denials, reimbursement trends, and revenue cycle performance.
• Optimize reimbursement and revenue collections.
• Reduce claim denials and aging accounts receivable.
• Ensure timely and accurate claim submission and follow-up.
• Support compliant coding and billing practices.
• Identify revenue cycle improvement opportunities and recommend process enhancements.
• Provide regular reporting and updates on revenue cycle performance metrics.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more
• Trainings to help support and advance your professional growth
• Team building activities such as virtual scavenger hunts and holiday celebrations
• Flexible work hours
• Opportunities to attend Vituity community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more

We are excited to share the base salary range for this position is $XX - $XX, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.