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Full Time Remote Customer Service Jobs in California

ForgeFit

Remote Customer Service Specialist

Fresno, CA · On-site +1

$17 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

ForgeFit

Remote Customer Service Specialist

Anaheim, CA · On-site +1

$17.75 - $23.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

ForgeFit

Remote Customer Service Specialist

Oakland, CA · On-site +1

$19.50 - $25.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

ForgeFit

Remote Customer Service Specialist

Concord, CA · On-site +1

$18.75 - $24.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

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All JobsCustomer Service JobsFull Time Remote Customer Service JobsFull Time Remote Customer Service Jobs in California

Full Time Remote Customer Service information

See California salary details

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How much do full time remote customer service jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for full time remote customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are some common challenges faced in a full-time remote customer service role, and how can they be managed?

One common challenge in a full-time remote customer service position is maintaining clear and effective communication without face-to-face interaction, which can sometimes lead to misunderstandings with customers or team members. To manage this, it's important to use precise language, confirm understanding, and utilize available collaboration tools, such as chat platforms and video meetings. Another challenge is staying motivated and organized while working independently; setting a structured daily routine and creating a dedicated workspace can help. Regular check-ins with supervisors and ongoing training also support professional growth and engagement in a remote environment.

What are the key skills and qualifications needed to thrive as a Full Time Remote Customer Service representative, and why are they important?

To thrive as a Full Time Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and standard office tools is typically required. Standout soft skills include empathy, patience, and self-motivation to manage tasks independently in a remote environment. These competencies are vital to ensure customer satisfaction, efficient issue resolution, and consistent performance without direct supervision.

What is a Full Time Remote Customer Service job?

A Full Time Remote Customer Service job involves assisting customers with their inquiries, issues, or requests via phone, email, chat, or other online platforms, all while working from home or another remote location. Employees in this role typically work standard full-time hours, providing support, troubleshooting problems, and ensuring customer satisfaction. This position requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer remote customer service positions to provide 24/7 support to their clients across different time zones.

What is the difference between Full Time Remote Customer Service vs Full Time Remote Call Center Representative?

AspectFull Time Remote Customer ServiceFull Time Remote Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; call center training often preferred
Work EnvironmentHome office, handling customer inquiries via phone, email, or chatHome office, primarily handling inbound/outbound calls in a call center setting
Industry UsageRetail, tech support, banking, healthcareTelecommunications, tech support, insurance
Search & Comparison IntentCustomer service roles, remote customer support jobsCall center jobs, remote call center roles

While both roles involve assisting customers remotely, Full Time Remote Customer Service typically covers a broader range of communication channels and industries, whereas Full Time Remote Call Center Representative focuses mainly on inbound/outbound calls within call centers. The credentials and work environment are similar, but the job scope and industry focus differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in California? The most popular types of Remote Customer Service jobs in California are:
What are popular job titles related to Full Time Remote Customer Service jobs in California? For Full Time Remote Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Full Time Remote Customer Service jobs in California look for? The top searched job categories for Full Time Remote Customer Service jobs in California are:
What cities in California are hiring for Full Time Remote Customer Service jobs? Cities in California with the most Full Time Remote Customer Service job openings:
Full Time Remote Customer Service jobs near you
Infographic showing various Full Time Remote Customer Service job openings in California as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

REMOTE Customer Service

American Income Life Insurance Company

Sacramento, CA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 19 days ago

Job description

AO Globe Life is hiring experienced professionals who are ready to bring their leadership, client service, operations, or management background into a remote career with long-term growth potential.
If you've worked in consulting, customer service, administration, leadership, or other people-focused roles, this opportunity allows you to apply those transferable skills in a flexible, structured environment designed around professional development and advancement.
In this role, you'll connect with individuals who requested information about available supplemental benefit programs, guide conversations, answer questions, and build strong long-term client relationships-all while continuing to grow professionally in a remote setting.
What You'll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling with greater control over your day
Warm inbound client interest - no cold calling or unsolicited outreach
Weekly direct deposit with performance-based bonuses
Long-term income potential through vested renewals
Comprehensive training and licensing support
Leadership development and advancement pathways
A collaborative, mentorship-driven team culture
The ability to leverage your existing professional experience in a new career path
What You'll Be Doing
Connect with individuals and families who requested information about available benefit programs
Schedule and conduct virtual consultations through Zoom
Walk clients through available coverage and supplemental benefit options
Answer questions and guide individuals through enrollment and onboarding steps
Maintain organized digital records and follow-up communication
Provide professional, client-focused support throughout the process
Participate in leadership development, mentorship, and ongoing training sessions
Build long-term relationships centered on trust, consistency, and service
Why Experienced Professionals Thrive Here
Transferable skills from leadership, consulting, customer service, operations, and management apply directly to this role
Structured systems and mentorship provide support during career transitions
Performance-based advancement creates clear growth opportunities
Remote flexibility allows for greater work-life balance without sacrificing professional development
What We're Looking For
Professionals with backgrounds in leadership, management, operations, consulting, or client service
Strong communicators with excellent interpersonal skills
Organized, dependable individuals comfortable working independently
Candidates confident using Zoom and digital communication tools
Growth-minded professionals ready for long-term career advancement
Customer-facing experience is preferred but not required
Requirements
Must be authorized to work in the United States
Must be physically located within the United States
Reliable high-speed internet connection
Windows-based laptop or desktop computer with webcam capability
About AO Globe Life
For over 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working families nationwide. Our remote-first workforce is built around service, mentorship, flexibility, and long-term opportunity.
Apply Today
If you're ready to transition your experience into a flexible remote career with growth potential and meaningful work, apply today to learn more about joining AO Globe Life.

Apply