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Full Time Remote Customer Service Jobs in California

HMG Careers

Remote Customer Service and Sales

Burbank, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Windsor, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Full Time Remote Customer Service information

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How much do full time remote customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for full time remote customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a full time remote customer service?

A Full Time Remote Customer Service job involves assisting customers with their inquiries, issues, or requests via phone, email, chat, or other online platforms, all while working from home or another remote location. Employees in this role typically work standard full-time hours, providing support, troubleshooting problems, and ensuring customer satisfaction. This position requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer remote customer service positions to provide 24/7 support to their clients across different time zones.

What are the key skills and qualifications needed to thrive as a full time remote customer service representative?

To thrive as a Full Time Remote Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and standard office tools is typically required. Standout soft skills include empathy, patience, and self-motivation to manage tasks independently in a remote environment. These competencies are vital to ensure customer satisfaction, efficient issue resolution, and consistent performance without direct supervision.

What are some common challenges faced in a full time remote customer service role, and how can they be managed?

One common challenge in a full-time remote customer service position is maintaining clear and effective communication without face-to-face interaction, which can sometimes lead to misunderstandings with customers or team members. To manage this, it's important to use precise language, confirm understanding, and utilize available collaboration tools, such as chat platforms and video meetings. Another challenge is staying motivated and organized while working independently; setting a structured daily routine and creating a dedicated workspace can help. Regular check-ins with supervisors and ongoing training also support professional growth and engagement in a remote environment.

What is the difference between Full Time Remote Customer Service vs Full Time Remote Call Center Representative?

AspectFull Time Remote Customer ServiceFull Time Remote Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; call center training often preferred
Work EnvironmentHome office, handling customer inquiries via phone, email, or chatHome office, primarily handling inbound/outbound calls in a call center setting
Industry UsageRetail, tech support, banking, healthcareTelecommunications, tech support, insurance
Search & Comparison IntentCustomer service roles, remote customer support jobsCall center jobs, remote call center roles

While both roles involve assisting customers remotely, Full Time Remote Customer Service typically covers a broader range of communication channels and industries, whereas Full Time Remote Call Center Representative focuses mainly on inbound/outbound calls within call centers. The credentials and work environment are similar, but the job scope and industry focus differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in California?

The most popular types of Remote Customer Service jobs in California are:

What are popular job titles related to Full Time Remote Customer Service jobs in California?

For Full Time Remote Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Full Time Remote Customer Service jobs in California look for?

The top searched job categories for Full Time Remote Customer Service jobs in California are:

What cities in California are hiring for Full Time Remote Customer Service jobs?

Cities in California with the most Full Time Remote Customer Service job openings:

Full Time Remote Customer Service jobs near you
Infographic showing various Full Time Remote Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Remote Customer Service & Sales Representative

McQuade Organization

Northridge, CA • Remote

Full-time

Re-posted 6 days ago

Job description

  1. Provide professional customer service and support to clients
  2. Conduct virtual client appointments and consultations
  3. Identify client needs and recommend appropriate benefit solutions
  4. Educate clients on available programs and coverage options
  5. Follow established customer service and sales processes
  6. Complete client enrollment and follow-up activities
  7. Maintain accurate client records and documentation
  8. Participate in virtual team meetings, training, and coaching
  9. Work toward individual and team performance goals
  1. Strong verbal and written communication skills
  2. Reliable, professional, and organized
  3. Comfortable working in a remote environment
  4. Willing to complete required state licensing
  5. Own a laptop/desktop, reliable internet, and a quiet workspace

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