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Spectrum Customer Service Jobs in California (NOW HIRING)

Abbott

Senior Customer Service Specialist

Temecula, CA · On-site

$19.35 - $38.75/hr

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... The CSR is required to capture all details of customer interactions and enter information into the ...

Abbott

Senior Customer Service Specialist

Temecula, CA · On-site

$19.35 - $38.75/hr

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... The CSR is required to capture all details of customer interactions and enter information into the ...

Abbott

Senior Customer Service Specialist

Temecula, CA · On-site

$19.35 - $38.75/hr

Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ... The CSR is required to capture all details of customer interactions and enter information into the ...

SPECTRUM

Call Center Representative

San Diego, CA · On-site

$20/hr

Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer ...

SPECTRUM

Field Service Technician

Turlock, CA · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Field Service Technician

Crescent City, CA

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Inbound Sales Representative

San Diego, CA

$18/hr

At Spectrum, you'll help guide customers to the right combination of cable, internet, home phone and mobile services, ensuring every interaction brings genuine value. Your expertise will directly ...

Blufox Mobile

$18 - $35/hr

Verizon; AT&T; T-Mobile; Spectrum; Customer Service; Hospitality; Restaurant Management; Banking; Insurance Sales; Automotive Sales; Direct Sales; Business Development Join a Company That Invests in ...

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All JobsSpectrum Customer Service JobsSpectrum Customer Service Jobs in California

Spectrum Customer Service information

See California salary details

$9

$18

$26

How much do spectrum customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for spectrum customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

Does Spectrum Customer Service pay employees well?

Spectrum Customer Service representatives typically earn hourly wages that are around or slightly below industry averages for customer support roles, with additional benefits such as health insurance and paid time off. Compensation can vary based on experience, location, and shift differentials, but overall, pay is considered competitive for entry-level positions in the telecommunications sector.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volume and performance targets. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are popular job titles related to Spectrum Customer Service jobs in California?

For Spectrum Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service jobs in California look for?

The top searched job categories for Spectrum Customer Service jobs in California are:

What cities in California are hiring for Spectrum Customer Service jobs?

Cities in California with the most Spectrum Customer Service job openings:

Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Senior Customer Service Specialist

Abbott

Temecula, CA • On-site

$19.35 - $38.75/hr

Full-time

Medical, Retirement

Posted 13 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

176th of 540 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • An excellent retirement savings plan with high employer contribution
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position is responsible for providing consistent and responsive superior service to customers by logging, tracking and following up on customer feedback and complaints. Additionally, the Customer Service Representative will track all equipment service needs to include scheduling routine preventative maintenance. The CSR is required to capture all details of customer interactions and enter information into the Company's systems, as appropriate.

What You'll Work On

Issue complaints and record them in Arena and Salesforce.

Review Call Center Daily Log for complaints.

Follow up on complaint resolutions and enter them into Salesforce.

Create Solutions in Salesforce.

Provide customer with information regarding the closure of Complaints.

Issue and RMA numbers and update the log.

Follow up to close RMAs once product is received.

Load the daily Call Log into Salesforce.

Record into Salesforce all customer communications including updates to hardware and software, customer feedback and service calls.

Develop work procedures for Salesforce with regards to updating Salesforce for system installs and field hardware and software upgrades.

Assist with developing work procedures for tracking and closing complaints in Salesforce.

Demonstrates a primary commitment to patient safety and product quality by maintaining compliance with the Company's Quality Policy and all other documented quality processes and procedures.

Other activities as required to support the Company in meeting its operational, strategic and financial goals.

Required Qualifications

Education

High School Diploma / GED or an equivalent combination of education and work experience

Bachelors Degree ( 16 years)

In a business related field preferred

Experience

Minimum 2 years

Customer service desired.

Excellent oral and written communication skills with a demonstrated ability to interact effectively with individuals at all levels in the organization required. Telephone sales ability a plus. Working knowledge of MS Word and Excel. Strong organizational, analytical and problem solving skills required. The ability to accurately handle complex processes and multi-task in a fast paced environment. Knowledge of medical manufacturing and/or distribution preferred.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.

The base pay for this position is

$19.35 - $38.75/hour

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Customer ServiceDIVISION:AVD VascularLOCATION:United States > Temecula : AWDCADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Not specifiedMEDICAL SURVEILLANCE:YesSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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