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Ea Customer Support Jobs (NOW HIRING)

BAE Systems

Eng Prin - Sys

Nashua, NH · On-site

$118K - $200K/yr

... customers a wide range of services and products acting as the Center of Excellence for EA solutions ... We support this and will guide your success. Some of our best SE's have SW/FW backgrounds in EW.

Electronic Arts

Senior Director CRM Analytics

Kirkland, WA · On-site +1

$219K - $323K/yr

As Sr. Director of CRM Analytics, you will lead the measurement and performance reporting for our ... Manage roadmap prioritization according to EA Experiences goals/frameworks. * Support peer ...

SmartSearch Dev

Service and Support Rep

San Marcos, CA · On-site

$17.25 - $22.25/hr

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How much do ea customer support jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for ea customer support in the United States is $38.80, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $53.12 per hour, depending on experience, location, and employer.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer support directors, account managers, or technical support managers, with salaries exceeding $70,000 annually. These positions typically require extensive experience, leadership skills, and industry knowledge, and may involve overseeing large teams or complex customer issues.

What does a typical day look like for an EA Customer Support team member?

As an EA Customer Support team member, your day often involves responding to customer inquiries via chat, email, or phone, troubleshooting technical issues, and guiding users through game or account-related concerns. You'll work closely with internal teams such as technical support, community management, and product development to resolve complex cases. The environment is fast-paced, with team huddles and ongoing training to keep you informed about new game updates and support protocols. This role requires adaptability, as you may handle a mix of routine questions and high-priority escalations throughout your shift.

Does EA have entry level jobs?

EA Customer Support offers entry-level positions suitable for individuals starting their careers in customer service. These roles typically require strong communication skills, basic technical knowledge, and may provide training for new employees. Entry-level jobs at EA often involve supporting players through various communication channels like chat, email, or phone.

What are the key skills and qualifications needed to thrive in the Ea Customer Support position, and why are they important?

To thrive as an EA Customer Support professional, you should have strong communication skills, customer service experience, and a solid understanding of digital platforms or gaming environments. Familiarity with customer relationship management (CRM) software, ticketing systems, and knowledge base tools is often required. Patience, problem-solving abilities, and a positive attitude are valuable soft skills for successfully engaging and assisting customers. These skills enable you to effectively resolve user issues, maintain high customer satisfaction, and contribute to a positive brand reputation.

What qualifications do you need to work at EA?

To work as an EA Customer Support representative, candidates typically need a high school diploma or equivalent, strong communication and problem-solving skills, and experience with customer service. Familiarity with gaming platforms and support tools is also beneficial, and some roles may require technical knowledge or certifications related to software or hardware troubleshooting.

What is EA's hiring process like?

EA's customer support hiring process typically involves submitting an online application, followed by phone or video interviews to assess communication skills and problem-solving abilities. Candidates may also undergo skills assessments or tests related to customer service tools and are evaluated for cultural fit before a final decision is made.

What is an EA Customer Support job?

An EA Customer Support job involves assisting players with inquiries, troubleshooting technical issues, and providing guidance on EA games and services. Support agents communicate with customers through chat, email, or phone to resolve account problems, billing issues, and in-game concerns. They also help ensure a positive gaming experience by addressing feedback and escalating complex issues when necessary. Strong communication skills and knowledge of EA products are essential for success in this role.

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Ea Customer Support jobs near you
EA Governance Process Engineer - Mid

EA Governance Process Engineer - Mid

Chenega Agile Real-Time Solutions

Arlington, VA • On-site

Full-time

Re-posted 5 days ago

Job description

Overview
EA Governance Process Engineer - Mid
Arlington, VA
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
The Mid EA Governance Process Engineer supports the implementation and maintenance of enterprise architecture governance processes supporting CDAO initiatives.
Responsibilities
  • Support development and maintenance of architecture governance documentation.
  • Assist with architecture review board activities.
  • Monitor compliance with enterprise architecture standards.
  • Coordinate with technical teams to ensure governance alignment.
  • Other duties as assigned.

Qualifications
  • Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.
  • 4+ years of experience supporting enterprise architecture or governance activities.
  • Active Secret security clearance required (or higher).

Preferred Qualifications:
  • Experience supporting DoD, CDAO, Joint Staff, or Combatant Command enterprise architecture, governance, or digital modernization initiatives.
  • Familiarity with enterprise architecture frameworks and standards such as DoDAF, FEAF, TOGAF, NIST, and Zero Trust Architecture.
  • Experience supporting architecture review boards (ARBs), governance processes, compliance assessments, and technical documentation development.
  • Professional certifications such as TOGAF Foundation, Security+, PMP, Certified Scrum Master (CSM), or equivalent.

Knowledge, Skills, and Abilities:
  • Ability to work on-site 5 days a week
  • Ability to work independently and yet be effective within a team setting
  • Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
  • Excellent skills in Microsoft Word, Excel, and other Office applications
  • Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
  • Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
  • Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

How you'll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOS's culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenega's impact on the world.
Chenega MIOS News- https://chenegamios.com/news/
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - www.chenegamios.com
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm
LinkedIn - https://www.linkedin.com/company/1472684/
Facebook - https://www.facebook.com/chenegamios/
#Chenega Agile Real Time Solutions, LLC

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