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Administrative Support Customer Service Jobs (NOW HIRING)

Ryerson Holding

Administrative Support

Columbia, SC · On-site

Administrative Support Specialist Welcome to Ryerson, where exceptional career opportunities await ... class customer service. Join our team and be a part of a legacy of excellence, where your ...

Empirical

Administrative Support

Washington, DC · On-site

$19.23 - $24.04/hr

Administrative Support Salary Range: $19.23 - $24.04 Empirical is looking to hire motivated ... Providing advanced internal and external customer service Job Requirements * An Associate's degree ...

Parsons

Administrative Support

Turin, GA · Hybrid

$22.93 - $40.14/hr

Parsons is looking for an amazingly talented Administrative Support Specialist to join our team! In ... Customer-service mindset and professional demeanor when interacting with staff and external ...

IICRC

Administrative Support

Phoenix, AZ · On-site

$15 - $25/hr

Notify customers of service call status and follow up with customers after the work is completed * Collect all monies from all sources * Clerical duty as required including customer and job data ...

Toi Toi USA

Customer Support Specialist

Fort Myers, FL · On-site

$40K - $41K/yr

Minimum of 2 years of customer service experience required. * Bilingual preferred. * Experience in collections, billing support, or administrative support is a plus. Salary Description $40,000.00 ...

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Administrative Support Customer Service information

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How much do administrative support customer service jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for administrative support customer service in the United States is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

Is administrative support the same as customer service?

Administrative support involves managing office tasks such as scheduling, data entry, and document preparation, while customer service focuses on assisting clients, answering inquiries, and resolving issues. In some roles, these functions overlap, requiring strong communication and organizational skills, but they are generally distinct job functions.

What is the difference between Administrative Support Customer Service vs Administrative Assistant?

AspectAdministrative Support Customer ServiceAdministrative Assistant
Primary RoleHandling customer inquiries, providing support, and resolving issuesManaging office tasks, scheduling, and administrative duties
Required SkillsCommunication, problem-solving, customer serviceOrganization, multitasking, clerical skills
Work EnvironmentCustomer service centers, officesOffice settings, corporate environments
Common CertificationsCustomer service certifications, basic computer skillsAdministrative certifications, MS Office proficiency

While both roles support office functions, Administrative Support Customer Service focuses on assisting customers and resolving their issues, often in call centers or support desks. Administrative Assistants handle broader administrative tasks within an office. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What is the job description of administrative support?

Administrative support involves performing clerical tasks such as managing schedules, handling correspondence, organizing files, and assisting with office operations. It often requires strong organizational skills, proficiency with office software, and the ability to communicate effectively in a professional environment.

What are some common challenges faced in an Administrative Support Customer Service role, and how can they be effectively managed?

In an Administrative Support Customer Service role, professionals often juggle multiple tasks such as managing schedules, handling customer inquiries, and supporting internal teams. A common challenge is balancing high volumes of requests while maintaining accuracy and professionalism. Effective time management, strong organizational skills, and clear communication with both customers and colleagues are key to managing these demands. Many organizations offer training and mentorship to help new hires acclimate and develop best practices for handling these challenges.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

What are administrative support customer service jobs?

Administrative support customer service jobs involve assisting customers with their inquiries, processing orders or requests, and providing general office support such as managing records, scheduling, and handling correspondence. Professionals in this role serve as a bridge between the company and its clients, ensuring that customer needs are addressed efficiently and professionally. They may work in various industries, using communication, organizational, and problem-solving skills to support both customers and internal teams. These positions are essential for maintaining smooth office operations and positive customer experiences.

What are the key skills and qualifications needed to thrive as an Administrative Support Customer Service professional, and why are they important?

To thrive as an Administrative Support Customer Service professional, you need strong organizational abilities, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or associate degree. Proficiency in office software such as Microsoft Office Suite, customer relationship management (CRM) systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and problem-solving abilities help individuals excel in managing client inquiries and supporting team operations. These skills ensure efficient workflow, positive customer experiences, and seamless coordination within the organization.
More about Administrative Support Customer Service jobs
What job categories do people searching Administrative Support Customer Service jobs look for? The top searched job categories for Administrative Support Customer Service jobs are:
Administrative Support Customer Service jobs near you
Infographic showing various Administrative Support Customer Service job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,355 per year, or $18.9 per hour.

Customer Service and Administrative Support

Tennant Landscape Solutions Inc

Saint Louis, MO • On-site

$16 - $20.75/hr

Full-time

Posted 7 days ago

Be an early applicant

Job description

Join a dynamic team dedicated to delivering excellent customer service and efficient administrative support. This position is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and is detail-oriented. As a key point of contact for customers and internal staff, you will handle inquiries, manage communications, and support daily operations to ensure a smooth workflow. This role offers the opportunity to develop valuable skills in customer relations and office administration while contributing to a collaborative and supportive workplace.

Responsibilities
  • Respond to customer inquiries by providing basic information, resending contracts or invoices, receiving payments, and scheduling appointments or entering new leads.
  • Operate a multi-line phone system, screen and transfer incoming calls and voicemails, return voicemails promptly, and take accurate notes as needed.
  • Monitor and respond to incoming texts and emails, including after-hours checks for urgent scheduling changes, especially during inclement weather.
  • Book and confirm appointments, update service dates, process skips or cancellations, and manage scheduling queues.
  • Enter new leads and maintain accurate records in the company’s management system.
  • Assign and track tasks, log customer complaints or issues, and file necessary documentation.
  • Receive payments and assist with collections calls as needed.
  • Generate and resend invoices to customers as required.
Qualifications
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Attention to detail and accuracy in record keeping and data entry.
  • Comfortable using phone systems, email, and basic office software.
  • Reliable and able to respond to urgent communications outside of standard business hours when necessary.
  • Previous experience in customer service or administrative support is a plus.