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Administrative Support Customer Service Jobs (NOW HIRING)

Willis Klein

Administrative Support

Louisville, KY · On-site

$33K - $44K/yr

... Service Dispatch, warehouse, and administrative support - Occasionally help to "run" parts to service technicians in field as needed - Bank Runs The Location: Willis Klein Safe, Lock, & Decorative ...

BHCARE INC

ADMINISTRATIVE SUPPORT

Ansonia, CT · On-site

$35K - $46K/yr

Are you someone who thrives in a fast-paced environment, enjoys staying organized, and takes pride in providing excellent service? BHcare is looking for an Administrative Support to be professional ...

Pace North

Administrative Support Clerk

Traverse City, MI · On-site

$15.25 - $20/hr

The Administrative Support Clerk plays a pivotal role in the intake process for new participants ... Effective teamwork and customer service orientation, combined with problem-solving abilities and ...

Pace North

Administrative Support Clerk

Traverse City, MI · On-site

$15.25 - $20/hr

The Administrative Support Clerk plays a pivotal role in the intake process for new participants ... Effective teamwork and customer service orientation, combined with problem-solving abilities and ...

Pace North

Administrative Support Clerk

Traverse City, MI · On-site

$15.25 - $20/hr

The Administrative Support Clerk plays a pivotal role in the intake process for new participants ... Effective teamwork and customer service orientation, combined with problem-solving abilities and ...

Moore

Administrative Support

Tulsa, OK

$13.50 - $16.50/hr

... customer service to visitors and employees, answering multi-line phone systems, as well as ... Assisting with a variety of administrative tasks including copying, faxing, taking notes, and ...

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Administrative Support Customer Service information

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How much do administrative support customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for administrative support customer service in the United States is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is an administrative support customer service job?

Administrative support customer service jobs involve assisting customers with their inquiries, processing orders or requests, and providing general office support such as managing records, scheduling, and handling correspondence. Professionals in this role serve as a bridge between the company and its clients, ensuring that customer needs are addressed efficiently and professionally. They may work in various industries, using communication, organizational, and problem-solving skills to support both customers and internal teams. These positions are essential for maintaining smooth office operations and positive customer experiences.

What are the key skills and qualifications needed to thrive as an administrative support customer service professional?

To thrive as an Administrative Support Customer Service professional, you need strong organizational abilities, attention to detail, and a basic understanding of office procedures, often supported by a high school diploma or associate degree. Proficiency in office software such as Microsoft Office Suite, customer relationship management (CRM) systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and problem-solving abilities help individuals excel in managing client inquiries and supporting team operations. These skills ensure efficient workflow, positive customer experiences, and seamless coordination within the organization.

What are some common challenges faced in an administrative support customer service role, and how can they be effectively managed?

In an Administrative Support Customer Service role, professionals often juggle multiple tasks such as managing schedules, handling customer inquiries, and supporting internal teams. A common challenge is balancing high volumes of requests while maintaining accuracy and professionalism. Effective time management, strong organizational skills, and clear communication with both customers and colleagues are key to managing these demands. Many organizations offer training and mentorship to help new hires acclimate and develop best practices for handling these challenges.

What is the difference between Administrative Support Customer Service vs Administrative Assistant?

AspectAdministrative Support Customer ServiceAdministrative Assistant
Primary RoleHandling customer inquiries, providing support, and resolving issuesManaging office tasks, scheduling, and administrative duties
Required SkillsCommunication, problem-solving, customer serviceOrganization, multitasking, clerical skills
Work EnvironmentCustomer service centers, officesOffice settings, corporate environments
Common CertificationsCustomer service certifications, basic computer skillsAdministrative certifications, MS Office proficiency

While both roles support office functions, Administrative Support Customer Service focuses on assisting customers and resolving their issues, often in call centers or support desks. Administrative Assistants handle broader administrative tasks within an office. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What does an administrative support customer service person do?

An administrative support customer service person assists with clerical tasks such as answering phones, managing schedules, and handling customer inquiries. They often use office software and communication tools to ensure smooth operations and provide helpful service to clients or customers.
More about Administrative Support Customer Service jobs

What job categories do people searching Administrative Support Customer Service jobs look for?

The top searched job categories for Administrative Support Customer Service jobs are:

Administrative Support Customer Service jobs near you
Infographic showing various Administrative Support Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,355 per year, or $18.9 per hour.

Administrative Support

Willis Klein

Louisville, KY • On-site

$33K - $44K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Administrative Support
We are a family-owned company based in Louisville, Kentucky that believes in opening doors to long-lasting relationships while securing a lifetime of experiences.
The Company: Willis Klein Safe, Lock & Decorative Hardware is a trusted third-generation expert in residential lock installation and door hardware and is known for the great care we take with clients and employees alike.
The Position: We're looking for an Administrative Assistant/Support. The pay range we're offering is 38K to 42K Annually.
  • We offer Health, Dental, Vision and Life Insurance
  • We also offer PTO and Retirement Plans
Requirements:
- Must be a team player
- Must have great attention to detail
- Must be able to work well with others and alone
- Must be on time and ready to work at the beginning of each shift
- Must be able to follow direction without complaint and respectfully offer feedback or suggestions on improvements.
- Ability to multi-task and/or change tasks with little to no notice as business dictate
- Must be willing to adapt to changing departmental needs
- Must be willing to help and support multiple departments as skill sets allow
Responsibilities:
- Act as first point of contact for all phone calls and forward calls as necessary
- Scanning Packing Lists
- Help Assemble Check Runs
- Check and forward Purchase Order Acknowledgements daily
- Call A/P to request invoices and credits
- Assist in troubleshooting issues with received product matching vendor invoicing
- Assist in receiving credits for valid returned good authorizations
- Help to fill in for absences in Service Dispatch, warehouse, and administrative support
- Occasionally help to "run" parts to service technicians in field as needed
- Bank Runs
The Location: Willis Klein Safe, Lock, & Decorative Hardware Co. is based in Louisville, Kentucky. This is a great place to live because of the affordable housing market, adequate outdoor recreation, and quality education. Louisville is also home to a thriving culinary scene, action-packed sporting events, and the Kentucky Derby!
Why Should You Apply?
  • Career Advancement. We're committed to helping each team member become a skilled craftsman with a variety of training and development opportunities. See where your Willis Klein career can take you.
  • Team Culture. At Willis Klein, our culture is at the heart of everything we do. We're dedicated to providing our team members with a safe, inclusive, and collaborative work environment that supports growth and longevity.
  • Extensive Benefits Package. In addition to our standard benefits, we also offer our team members Paid Holidays, Referral program, Life Insurance, employee discounts, paid training and more!

Willis Klein Locksmithing & Security is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against based on disability.

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