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Weekend Zendesk Chat Support Jobs (NOW HIRING)

Shipfusion

Customer Support Specialist

York, PA · On-site

$55K - $65K/yr

Handle incoming chat, support tickets and email interaction with Shipfusion clients * Assist with ... Experience with Zendesk Support and Hubspot a plus but not mandatory Why join Shipfusion?

Motus

$20/hr

... phone, email, and chat support channels. This role is perfect for those who value providing ... Ability to work after hours and on weekends as needed Desired Skills & Experience: * 1 year or more ...

Kikoff

CX Strategy Associate

San Francisco, CA · On-site

$110K - $145K/yr

Improve and maintain core CX systems (e.g., Zendesk, workflows, CSAT collection) * Support ... Experience with CX tools (Zendesk, chat platforms, CSAT tools) * Exposure to automation, workflows ...

General Medicine

Full Time Physician - Primary Care

$180K - $200K/yr

Urgent, acute, and primary care supported by an internal subspecialist network. No gatekeeping ... Athena (EMR) · Zoom (video) · Zendesk (chat) · Slack (team) · Nabla (scribe AI) Visit Types:

TEKsystems

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

Deliver chat support and make outbound customer calls as needed. * Utilize approved communication ... Weekends and holidays * Alternative schedules such as 4x10 and 3x12 shifts * Final schedules are ...

TEKsystems

Customer Technical Support

San Diego, CA · Remote

$18.50/hr

Offers chat support and makes outbound calls as needed through the customer support line. Utilizes ... Schedules are not limited to a traditional Monday through Friday workweek and may include weekends ...

TEKsystems

Expert Service Desk

Tucson, AZ

$29/hr

This group will provide 7 days of support each week (5am-9pm PT) Phone, chat and Slack EOE AA M/F ... Will need to be comfortable working weekends starting Jan. Looking for mid to closing shift, that ...

voize

Working Student - Customer Support (m/f/d)

$17.50 - $22.25/hr

Manage inbound voice, chat, and email support during your shift * Own cases end-to-end - triage ... Cover evening and weekend shifts in a rotating schedule, planned weeks ahead Your Skillset - What ...

New

voize

Working Student - Customer Support (m/f/d)

$17.50 - $22.25/hr

Manage inbound voice, chat, and email support during your shift * Own cases end-to-end - triage ... Cover evening and weekend shifts in a rotating schedule, planned weeks ahead Your Skillset - What ...

New

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All JobsZendesk Chat Support JobsWeekend Zendesk Chat Support Jobs

Weekend Zendesk Chat Support information

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$14

$26

$44

How much do weekend zendesk chat support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for weekend zendesk chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Weekend Zendesk Chat Support?

Weekend Zendesk Chat Support roles involve providing customer assistance through live chat on the Zendesk platform during weekends. These professionals help customers resolve issues, answer questions, and offer guidance about products or services in real time. The role typically requires strong communication skills, familiarity with customer service practices, and the ability to work independently during weekend hours. Responsibilities may also include documenting interactions, escalating complex issues, and ensuring customer satisfaction.

What skills and qualifications are needed to thrive as a Weekend Zendesk Chat Support?

To excel as a Weekend Zendesk Chat Support agent, you need strong written communication, customer service experience, and familiarity with troubleshooting processes, often supported by a high school diploma or equivalent. Proficiency with Zendesk's chat platform, ticketing systems, and basic CRM tools is typically expected. Exceptional problem-solving abilities, patience, and the ability to multitask effectively are standout soft skills in this role. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth operation during weekend shifts when direct supervision may be limited.

What is the difference between Weekend Zendesk Chat Support vs Customer Service Representative?

AspectWeekend Zendesk Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes Zendesk certificationHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline, remote chat support during weekendsIn-office or remote, handling calls and emails
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across various industries including retail, telecom, and hospitality

Weekend Zendesk Chat Support focuses on online chat assistance during weekends, requiring specific platform knowledge. Customer Service Representatives handle a broader range of communication channels and may work weekdays or weekends. Both roles involve customer interaction but differ in scope, tools, and scheduling.

What are common challenges faced by Weekend Zendesk Chat Support and how can they be managed?

Weekend Zendesk Chat Support agents often encounter higher chat volumes and more urgent customer issues, as weekend shifts typically have reduced staffing and limited access to escalation teams. Managing time efficiently, staying organized, and quickly identifying problems are key to maintaining service quality. Proactively using Zendesk’s automation and macros can help streamline responses, while maintaining clear communication with both customers and teammates through internal notes ensures continuity. Building strong knowledge of common issues and self-service resources also helps agents resolve queries independently and efficiently.
More about Weekend Zendesk Chat Support jobs
What cities are hiring for Weekend Zendesk Chat Support jobs? Cities with the most Weekend Zendesk Chat Support job openings:
What are the most commonly searched types of Zendesk Chat Support jobs? The most popular types of Zendesk Chat Support jobs are:
What states have the most Weekend Zendesk Chat Support jobs? States with the most job openings for Weekend Zendesk Chat Support jobs include:
What job categories do people searching Weekend Zendesk Chat Support jobs look for? The top searched job categories for Weekend Zendesk Chat Support jobs are:
Weekend Zendesk Chat Support jobs near you
Infographic showing various Weekend Zendesk Chat Support job openings in the United States as of July 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.

IT Technical Support / Chat Support in Alpharetta, GA 30005

Amicis Global

Alpharetta, GA • On-site

$21/hr

Contractor

Re-posted 4 days ago

Job description

Title: IT Technical Support
Location: Alpharetta, GA 30005
Duration: 06 Months
Pay Rate: $21.00/- on W2
 
About Job:
Roles and Responsibilities:
Demonstrate strong customer service skills to provide phone support including:
Listening to the customer to gain an accurate understanding of the situation
Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incident level
Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
• An understanding of technology and the ability to apply that knowledge to support all existing systems
• Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
• Create a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
• Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
• Provides investigation, diagnosis, resolution and recovery for hardware/software problems
• Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
• Excellent customer service skills required
• Excellent communication skills required
• Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
• Preferred work experience in technical support role but not required
• Required Education: High school diploma or GED with relevant work experience
• Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
• Self motivated and ability to work on own initiative in a high pressure environment
• Willing to work variable shifts including evenings, weekends and public holidays
 
 
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