ZipRecruiter

Log In

1

Weekend Zendesk Chat Support Jobs (NOW HIRING)

Mapco Express

Store Support Center Agent

Lawrenceville, GA · On-site

$20 - $22/hr

Shift-based coverage; may include evenings, weekends, and holidays to support 24/7 store operations ... Answer inbound contacts (phone and eventually chat/email via Zendesk/NiCE) as the single point of ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise service-oriented telephone, email, and chat support operations * Supervise staff ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

U-Haul

Tier 1 Application Support

Phoenix, AZ

Responsible for various special duties as assigned as well as basic functions of telephone and chat ... Flexibility to work multiple shifts including weekends and rotating holidays. (Closed Christmas day ...

U-Haul

Tier 1 Application Support

Phoenix, AZ · On-site

Responsible for various special duties as assigned as well as basic functions of telephone and chat ... Flexibility to work multiple shifts including weekends and rotating holidays. (Closed Christmas day ...

MyZone

Customer Support Tier 1 & Social Media

Chicago, IL

$17.50 - $22.50/hr

... Zendesk platform. This position also includes responding to our active Social Media community ... Further tiers would include handling phone calls with clients and live chat. This position will ...

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise service-oriented telephone, email, and chat support operations * Supervise staff ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

MyZone

Customer Support Tier 1 & Social Media

Chicago, IL

$17.50 - $22.50/hr

... Zendesk platform. This position also includes responding to our active Social Media community ... Further tiers would include handling phone calls with clients and live chat. This position will ...

Podium

Product Support Specialist

Lehi, UT · On-site

... accurate solutions through chat, email, phone, and Podium tools • Deliver a 'human-first ... Salesforce, Twilio, Zendesk, Freshdesk, Service Cloud, ServiceNow, LiveAgent, Intercom, etc) • ...

next page

Showing results 1-20

All JobsZendesk Chat Support JobsWeekend Zendesk Chat Support Jobs

Weekend Zendesk Chat Support information

See salary details

$14

$26

$44

How much do weekend zendesk chat support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for weekend zendesk chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are Weekend Zendesk Chat Support roles?

Weekend Zendesk Chat Support roles involve providing customer assistance through live chat on the Zendesk platform during weekends. These professionals help customers resolve issues, answer questions, and offer guidance about products or services in real time. The role typically requires strong communication skills, familiarity with customer service practices, and the ability to work independently during weekend hours. Responsibilities may also include documenting interactions, escalating complex issues, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive as a Weekend Zendesk Chat Support agent, and why are they important?

To excel as a Weekend Zendesk Chat Support agent, you need strong written communication, customer service experience, and familiarity with troubleshooting processes, often supported by a high school diploma or equivalent. Proficiency with Zendesk's chat platform, ticketing systems, and basic CRM tools is typically expected. Exceptional problem-solving abilities, patience, and the ability to multitask effectively are standout soft skills in this role. These skills ensure efficient resolution of customer issues, high satisfaction, and smooth operation during weekend shifts when direct supervision may be limited.

What is the difference between Weekend Zendesk Chat Support vs Customer Service Representative?

AspectWeekend Zendesk Chat SupportCustomer Service Representative
CredentialsBasic customer service skills, sometimes Zendesk certificationHigh school diploma or equivalent, customer service experience
Work EnvironmentOnline, remote chat support during weekendsIn-office or remote, handling calls and emails
Industry UsageCommon in tech, e-commerce, and service sectorsWidespread across various industries including retail, telecom, and hospitality

Weekend Zendesk Chat Support focuses on online chat assistance during weekends, requiring specific platform knowledge. Customer Service Representatives handle a broader range of communication channels and may work weekdays or weekends. Both roles involve customer interaction but differ in scope, tools, and scheduling.

What are some common challenges faced by Weekend Zendesk Chat Support agents and how can they be managed?

Weekend Zendesk Chat Support agents often encounter higher chat volumes and more urgent customer issues, as weekend shifts typically have reduced staffing and limited access to escalation teams. Managing time efficiently, staying organized, and quickly identifying problems are key to maintaining service quality. Proactively using Zendesk’s automation and macros can help streamline responses, while maintaining clear communication with both customers and teammates through internal notes ensures continuity. Building strong knowledge of common issues and self-service resources also helps agents resolve queries independently and efficiently.
More about Weekend Zendesk Chat Support jobs
What cities are hiring for Weekend Zendesk Chat Support jobs? Cities with the most Weekend Zendesk Chat Support job openings:
What are the most commonly searched types of Zendesk Chat Support jobs? The most popular types of Zendesk Chat Support jobs are:
What states have the most Weekend Zendesk Chat Support jobs? States with the most job openings for Weekend Zendesk Chat Support jobs include:
What job categories do people searching Weekend Zendesk Chat Support jobs look for? The top searched job categories for Weekend Zendesk Chat Support jobs are:
Weekend Zendesk Chat Support jobs near you
Infographic showing various Weekend Zendesk Chat Support job openings in the United States as of July 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.

Customer Support Representative - Hardware Logistics & Shipping Support

Lifted, an Upwork Company™

San Francisco, CA • Remote

$20 - $25.50/hr

Contractor

Re-posted 17 days ago

Job description

Company Description

An enterprise client is seeking a freelancers to support high-volume hardware shipping and logistics inquiries. The selected candidates will assist with customer communication, internal coordination, and resolving delivery-related issues across multiple channels.

Job Description
  • Respond to customer inquiries via phone, email, and chat regarding shipping timelines and delivery status
  • Manage internal support requests from sales and operations teams
  • Communicate delays or issues clearly and professionally to both customers and stakeholders
  • Track and document interactions within CRM systems
  • Support additional operational tasks related to hardware distribution as needed
Qualifications
  • Strong written and verbal communication skills in English, with the ability to explain logistical or technical issues clearly.
  • Prior experience in customer service or support roles
  • Reliable access to a PC or Mac with strong internet connectivity (Chromebooks/iPads not supported)

Highly prefer candidates to have:

  • Familiarity with CRM platforms such as Salesforce or Zendesk
  • Experience working in logistics, shipping, or hardware-related environments
  • Ability to maintain consistent performance in a fast-paced, high-volume environment
     
Additional Information

Remote work 

Be part of a global industrial technology leader known for designing and manufacturing a vast portfolio of connectors, sensors, and electronic components.

Apply