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Chat Support Specialist Jobs (NOW HIRING)

PrideStaff

Chat and Ticket Support Specialist

Plano, TX · On-site

$20/hr

CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem-solving and a passion for creating exceptional customer experiences? We're looking for a dedicated ...

CannaSense Total Wellness

Entry Level Chat Support

$18.50 - $24.25/hr

CannaSense Total Wellness Cultivating Responsible Cannabis Use CannaSense Total Wellness is currently training volunteers across the country to help man our chat support system. You do not have to be ...

Zelis

Client Support Specialist

Atlanta, GA · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

Zelis

Client Support Specialist

Saint Petersburg, FL · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

Zelis

Client Support Specialist

Plano, TX · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

Zelis

Client Support Specialist

Morristown, NJ · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

Zelis

Client Support Specialist

Saint Louis, MO · On-site

$19 - $24/hr

Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

Burjline Builders

Live Chat Agent

Los Angeles, CA · On-site

$19 - $28/hr

We are seeking a professional, customer-focused Remote Live Chat Support Specialist to join our growing team. In this role, you will serve as the first point of contact for customers, contractors ...

The Global Talent Co

Client Support Specialist

$18.50 - $24.75/hr

CLIENT SUPPORT SPECIALIST Full-time (40hrs per week) / Remote / Latam Check out The Global Talent ... Manage inbound support tickets, emails, and live chat inquiries in a timely and professional manner.

Zelis

Client Support Specialist

Saint Louis, MO

$17.50 - $23.50/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

Zelis

Client Support Specialist

Saint Petersburg, FL · On-site

$17 - $23/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

Zelis

Client Support Specialist

Boston, MA

$19.50 - $26.25/hr

Position Overview The Chat Support Specialist serves as a primary point of contact for clients, delivering exceptional support through chat and email channels. This role is responsible for ...

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All JobsChat Support Specialist Jobs

Chat Support Specialist information

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$12

$24

$45

How much do chat support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for chat support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chat support specialist, and why are they important?

To thrive as a Chat Support Specialist, you need excellent written communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms like Zendesk or LiveChat, and ticketing systems is typically required. Strong multitasking, patience, and active listening set outstanding candidates apart in this role. These skills and qualities are crucial for delivering efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.

What does a chat support specialist do?

A Chat Support Specialist is responsible for assisting customers through online chat platforms, providing real-time support and resolving inquiries or issues related to products, services, or accounts. They communicate with customers via chat to offer information, troubleshoot problems, and ensure customer satisfaction. This role requires excellent written communication skills, patience, and the ability to multitask while handling multiple chats simultaneously.

What are some common challenges faced by chat support specialists and how can they be managed?

Chat Support Specialists often handle multiple conversations simultaneously, which can be challenging when balancing speed with accuracy. Managing high volumes of inquiries, addressing complex or emotionally charged customer concerns, and maintaining a friendly tone in text-based communication are common hurdles. Effective time management, familiarity with common issues and solutions, and leveraging support tools or templates can help manage these challenges. Regular training and feedback from supervisors also play a crucial role in skill development and job satisfaction.
More about Chat Support Specialist jobs
What cities are hiring for Chat Support Specialist jobs? Cities with the most Chat Support Specialist job openings:
Who are the top companies hiring for Chat Support Specialist jobs? The top employers for Chat Support Specialist jobs are:
What states have the most Chat Support Specialist jobs? States with the most job openings for Chat Support Specialist jobs include:
What job categories do people searching Chat Support Specialist jobs look for? The top searched job categories for Chat Support Specialist jobs are:
Chat Support Specialist jobs near you
Infographic showing various Chat Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Chat support

OmniCourt (Southern Automated)

Tuscumbia, AL

$20 - $35/hr

Full-time

Posted 4 days ago

Job description

Join Our Team as a Chat Support Specialist!

Are you passionate about helping others and have a knack for clear communication? Do you enjoy solving problems and making a difference in someone’s day? If so, we’d love for you to join our team as a Chat Support Specialist! At our company, we specialize in turning the digital dreams of our clients into reality, working closely with them to deliver exceptional software solutions.

What You’ll Do:

As a Chat Support Specialist, you’ll be the friendly and knowledgeable point of contact for our clients. Your role will be essential in ensuring a seamless experience for users by providing top-notch support. Here’s what your day-to-day will look like: - Respond promptly to client inquiries via chat, ensuring a professional and friendly tone. - Troubleshoot and resolve client issues efficiently, escalating when necessary. - Collaborate with internal teams to stay updated on product developments and ensure accurate information is shared with clients. - Document client interactions and feedback to help improve our services. - Maintain a deep understanding of our software and services to provide the best possible support.

What We’re Looking For:

To succeed in this role, you’ll need: - Experience: At least 1 year of experience in a customer support or similar role. - Skills: Strong written communication skills, problem-solving abilities, and attention to detail. - Personality: A positive, empathetic attitude and a genuine desire to help others. - Tech-Savviness: Comfort with using chat platforms and learning new software tools.

What We Offer:

We believe in taking care of our team just as much as we care for our clients. As a Chat Support Specialist, you’ll enjoy: - Paid Training: Get the preparation you need to excel in your role. - Health Care: We’ve got you covered with comprehensive health benefits.

Why Join Us?

At our company, we’re more than just a software development team—we’re a group of passionate individuals dedicated to delivering exceptional results. We value collaboration, innovation, and a commitment to excellence. When you join us, you’re not just taking on a job; you’re becoming part of a supportive and growth-oriented team that values your contributions.

Ready to Apply?

If you’re ready to bring your skills and enthusiasm to our team, we’d love to hear from you! Take the next step in your career by applying today. Let’s work together to create amazing experiences for our clients!


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