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Chat Support Specialist Jobs (NOW HIRING)

Customer Support Specialist

Manhattan, NY

$19.75 - $26.50/hr

The Customer Support Specialist is responsible for assisting customers with questions, account ... The successful candidate will communicate with customers through phone, email, and online chat ...

Customer Support Specialist Location: Holliston, MA (hybrid; 3 days in office) Pure Hockey is ... Respond to customer inquiries promptly and professionally via phone, email, and live chat.

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Support Specialist

Charlotte, NC · On-site

$18 - $24/hr

The Support Specialist role aims to provide efficient and effective first-level technical support ... chat environments as a resource * Learn new clients * Follow set policies and procedures when ...

Your role We're hiring a driven and detailed-oriented Product Support Specialist to collaborate ... Begin covering our chat support channel, where speed and accuracy are key. * Contribute to our ...

Customer Support Specialist Location: Holliston, MA (hybrid; 3 days in office) Pure Hockey is ... Respond to customer inquiries promptly and professionally via phone, email, and live chat.

The Support Specialist will primarily work from our office in Denton, TX, responding to customer inquiries via phone, email, and chat. They will ensure customer satisfaction by addressing concerns ...

We are seeking a Support Specialist to provide assistance and guidance to individuals in Muskegon, MI. As a Support Specialist, you will play a key role in empowering individuals to overcome personal ...

The Support Specialist will primarily work from our office in Sparks, NV, responding to customer inquiries via phone, email, and chat. They will ensure customer satisfaction by addressing concerns ...

The Support Specialist will primarily work from our office in Lathrop, CA, responding to customer inquiries via phone, email, and chat. They will ensure customer satisfaction by addressing concerns ...

The Support Specialist will primarily work from our office in Cypress, CA, responding to customer inquiries via phone, email, and chat. They will ensure customer satisfaction by addressing concerns ...

Showing results 41-60

Chat Support Specialist information

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$12

$24

$45

How much do chat support specialist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for chat support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What does a chat support specialist do?

A Chat Support Specialist is responsible for assisting customers through online chat platforms, providing real-time support and resolving inquiries or issues related to products, services, or accounts. They communicate with customers via chat to offer information, troubleshoot problems, and ensure customer satisfaction. This role requires excellent written communication skills, patience, and the ability to multitask while handling multiple chats simultaneously.

What are the key skills and qualifications needed to thrive as a chat support specialist, and why are they important?

To thrive as a Chat Support Specialist, you need excellent written communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms like Zendesk or LiveChat, and ticketing systems is typically required. Strong multitasking, patience, and active listening set outstanding candidates apart in this role. These skills and qualities are crucial for delivering efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.

What are some common challenges faced by chat support specialists and how can they be managed?

Chat Support Specialists often handle multiple conversations simultaneously, which can be challenging when balancing speed with accuracy. Managing high volumes of inquiries, addressing complex or emotionally charged customer concerns, and maintaining a friendly tone in text-based communication are common hurdles. Effective time management, familiarity with common issues and solutions, and leveraging support tools or templates can help manage these challenges. Regular training and feedback from supervisors also play a crucial role in skill development and job satisfaction.

Are remote chat support jobs legit?

Remote chat support jobs are legitimate roles in customer service that involve assisting customers via online chat platforms. They typically require good communication skills, computer literacy, and sometimes specific software knowledge; many companies hire remotely for these positions. However, job seekers should verify the employer's credibility to avoid scams.

What is the role of a chat support specialist?

A chat support specialist provides customer service through live online chat, assisting users with inquiries, troubleshooting issues, and offering product or service information. They typically use customer support software and require strong communication skills to resolve problems efficiently.
More about Chat Support Specialist jobs

What cities are hiring for Chat Support Specialist jobs?

Cities with the most Chat Support Specialist job openings:

Who are the top companies hiring for Chat Support Specialist jobs?

The top employers for Chat Support Specialist jobs are:

What states have the most Chat Support Specialist jobs?

States with the most job openings for Chat Support Specialist jobs include:

Infographic showing various Chat Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

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Re-posted 6 days ago


Job description

German Language Support Specialist

Thessaloniki, Central Macedonia, Greece Or refer someone Job Openings German Language Support Specialist

About the job German Language Support Specialist

Greece | Remote (within Greece) / Athens (Relocation) | Start Date: March

Are you fluent in German (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full-time customer support role serving international users in German and English.

Key Responsibilities
  • Handle customer enquiries via phone, email, and chat
  • Resolve account, service, and general support queries
  • Deliver a professional and empathetic customer experience
  • Meet quality, productivity, and compliance standards
Requirements
  • German proficiency B2–C2 (spoken & written)
  • Good command of English
  • Customer service experience advantageous
  • Willingness to relocate to Athens if required
Whats on Offer
  • Attractive remuneration package
  • Remote work within Greece
  • Relocation support for Athens-based candidates
  • Paid training and long-term career growth
Documents Accepted
  • EU citizenship
  • Full-purpose & specific-purpose work permit card
  • Certificate of Protection (refugees)