ZipRecruiter

Log In

1

Chat Support Specialist Jobs (NOW HIRING)

80/20, LLC

Customer Support Specialist

Columbia City, IN · On-site

$16.50 - $22.25/hr

... Chat, Email, Phone. They are responsible for providing a World Class Customer Experience full ... The Customer Support Specialist is responsible for customer satisfaction regarding the experience ...

Fluid Consulting Services

$20/hr

Our client is adding to their incredible service team with a Customer Support Specialist. Flexible ... Deliver exceptional support via email, chat, and phone * Own customer issues end-to-end -- diagnose ...

Fluid Consulting Services

$20/hr

Our client is adding to their incredible service team with a Customer Support Specialist. Flexible ... Deliver exceptional support via email, chat, and phone * Own customer issues end-to-end -- diagnose ...

Eastern Bank

Customer Support Specialist

Wakefield, MA · On-site

$21/hr

Customer Support Specialist III: This role serves as first line response for incoming customer inquiries via multiple communication channels such as chat, email, and telephone. The inquiries will ...

Easterseals NH

Youth Support Specialist

Chester, NH · On-site

$19 - $22/hr

We are looking for a flexible Youth Support Specialist to join our team! Come find your purpose ... Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ...

Easterseals NH

Youth Support Specialist

Stratham, NH · On-site

$19 - $22/hr

We are looking for a flexible Youth Support Specialist to join our team! Come find your purpose ... Schedule time to chat with our Talent Acquisition Specialist, Katelyn: Difficulty submitting your ...

Eastern Bank

Customer Support Specialist

Wakefield, MA · On-site

$21/hr

Customer Support Specialist III: This role serves as first line response for incoming customer inquiries via multiple communication channels such as chat, email, and telephone. The inquiries will ...

Interdent

Customer Support Specialist

Florida, NY

$18.50 - $25/hr

Customer Support Specialist We are looking for a dedicated, empathetic, and problem-solving ... Respond promptly to customer inquiries via multiple channels (e.g., email, live chat, phone, and ...

Easterseals NH

Youth Support Specialist

Manchester, NH · On-site

$19 - $22/hr

We are looking for Youth Support Specialists to join our team right now! Come find your purpose ... Schedule time to chat with our Talent Acquisition Specialist, John: www.calendly.com/eastersealsnh ...

Odessa College

Student Support Specialist

Odessa, TX · On-site

Position Details Position Information Working Title Student Support Specialist Position Status ... Provide first-class customer service to all customers by phone, email, chat and in person, etc.

Easterseals NH

Youth Support Specialist

Alton, NH · On-site

$19 - $22/hr

We are looking for a flexible Youth Support Specialist to join our team! Come find your purpose ... Schedule time to chat with our Talent Acquisition Specialist, John: www.calendly.com/eastersealsnh ...

previous page

Showing results 41-60

All JobsChat Support Specialist Jobs

Chat Support Specialist information

See salary details

$12

$24

$45

How much do chat support specialist jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for chat support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chat support specialist, and why are they important?

To thrive as a Chat Support Specialist, you need excellent written communication skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms like Zendesk or LiveChat, and ticketing systems is typically required. Strong multitasking, patience, and active listening set outstanding candidates apart in this role. These skills and qualities are crucial for delivering efficient, accurate, and empathetic support that enhances customer satisfaction and loyalty.

What does a chat support specialist do?

A Chat Support Specialist is responsible for assisting customers through online chat platforms, providing real-time support and resolving inquiries or issues related to products, services, or accounts. They communicate with customers via chat to offer information, troubleshoot problems, and ensure customer satisfaction. This role requires excellent written communication skills, patience, and the ability to multitask while handling multiple chats simultaneously.

What are some common challenges faced by chat support specialists and how can they be managed?

Chat Support Specialists often handle multiple conversations simultaneously, which can be challenging when balancing speed with accuracy. Managing high volumes of inquiries, addressing complex or emotionally charged customer concerns, and maintaining a friendly tone in text-based communication are common hurdles. Effective time management, familiarity with common issues and solutions, and leveraging support tools or templates can help manage these challenges. Regular training and feedback from supervisors also play a crucial role in skill development and job satisfaction.
More about Chat Support Specialist jobs
What cities are hiring for Chat Support Specialist jobs? Cities with the most Chat Support Specialist job openings:
Who are the top companies hiring for Chat Support Specialist jobs? The top employers for Chat Support Specialist jobs are:
What states have the most Chat Support Specialist jobs? States with the most job openings for Chat Support Specialist jobs include:
What job categories do people searching Chat Support Specialist jobs look for? The top searched job categories for Chat Support Specialist jobs are:
Chat Support Specialist jobs near you
Infographic showing various Chat Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Pharmacy Benefits Support Specialist

CornerStone Staffing

The Colony, TX • On-site

$22 - $24/hr

Full-time

Posted 16 days ago

Job description

Pharmacy Benefits Support Specialist

Location The Colony, TX | Onsite

COMPENSATION & SCHEDULE

• $22.00 to $24.00 per hour BOE

• Schedule: 8 hour shift between 9a-7p CST | Weekend/Holiday rotations required

• Start Date: August 24th, 2026

• Training: Mon - Fri | 8:30a - 5:30p

ROLE IMPACT

The Pharmacy Benefits Support Specialist ensures patients and pharmacy partners receive accurate, timely support related to prescription benefits and claim inquiries. This role drives first-contact resolution, maintains compliance with healthcare regulations, and delivers a professional, patient-centered experience across phone, email, and chat channels. Success is defined by accuracy, efficiency, and clear communication in a high-volume healthcare support environment.

Key Responsibilities

• Serve as the primary point of contact for patients and pharmacy partners via phone, email, and chat

• Research and resolve prescription claim issues, benefit questions, and coverage inquiries

• Support prior authorization and benefits-related requests with accurate documentation in internal systems

• Clearly explain pharmacy benefit information, coverage details, and next steps to patients

• Escalate complex or sensitive cases to appropriate internal teams for resolution

Licenses & Certifications

• Active Pharmacy Technician (Pharm Tech) license required

*Employee will need to obtain PTBC or ExCPT certification within 6 months of hire (if not already certified)*

• High School Diploma or GED required

Clinical Skill Set

• Pharmacy benefits support and insurance verification

• Prescription claim review and resolution

• Prior authorization processing

• Healthcare documentation and case management systems

• HIPAA compliance and patient confidentiality standards

• Multichannel patient communication (phone, email, chat)

Preferred Skills

• Experience supporting pharmacy benefits, insurance verification, or healthcare claims

• Familiarity with CRM, ticketing, or case management systems

• Bilingual communication skills


Legal Notice

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

Company Description

This is a full time direct hire role with our client. They are an established aerospace manufacturer specializing in precision-machined components for highly regulated applications. The company offers a stable, quality-focused environment where engineering, programming, and manufacturing teams work closely to produce complex parts that meet strict customer and industry requirements.

Employees have the opportunity to work with advanced machining technology, contribute to process improvements, and support products used across the aerospace industry.