ZipRecruiter

Log In

1

Amazon Live Chat Support Jobs (NOW HIRING)

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support Agent Location: Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent ...

AYS

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

Live Chat Support Agent Location: Remote Job Overview: We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be ...

Lux Decor Collection

TikTok Live Host

Sugar Land, TX · On-site

$16 - $22/hr

Monitor live chat, respond to comments, and create an inviting, high-energy atmosphere * Track ... Familiarity with TikTok Live, TikTok Shop, or similar live-selling platforms (Whatnot, Amazon Live ...

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your ...

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

Previous experience in a customer support or live chat role is a plus * Excellent written ... communication skills with proper grammar and spelling * Strong typing skills (minimum 45 WPM with ...

TEC Accutite

Live Chat Representative

$16.50 - $22.25/hr

The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills ...

next page

Showing results 1-20

All JobsAmazon Live Chat Support Jobs

Amazon Live Chat Support information

See salary details

$12

$25

$42

How much do amazon live chat support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for amazon live chat support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an Amazon Live Chat Support?

An Amazon Live Chat Support job involves assisting customers through real-time online chat. Agents help answer inquiries, resolve issues, provide order updates, and guide customers through troubleshooting steps. This role requires strong communication skills, multitasking abilities, and a customer-focused approach. It's a remote-friendly position in many cases, offering flexible work schedules.

How to get an Amazon Live Chat Support job?

To get an Amazon Live Chat Support job, candidates should apply through Amazon's careers website, ensuring they meet the minimum requirements such as good communication skills and customer service experience. Preparing a tailored resume highlighting relevant skills and completing any required assessments can improve chances. Prior experience with chat tools or customer support platforms is often beneficial.

What does an Amazon Live Chat Support do?

A typical day for an Amazon Live Chat Support representative involves handling customer inquiries through real-time chat, assisting with orders, product information, returns, and troubleshooting concerns. You’ll manage multiple chat sessions simultaneously, ensuring timely and accurate responses while documenting interactions in Amazon's internal systems. Collaboration with other support teams, such as technical or escalation departments, may be required to resolve more complex issues. The role is fast-paced and requires you to adapt quickly to changing customer needs, but also offers opportunities to develop communication skills and gain experience in a large, customer-focused organization.

Does Amazon still offer live chat?

Amazon Live Chat Support roles typically involve providing real-time assistance to customers through online chat platforms. Amazon continues to offer live chat support as a customer service channel, and support agents often use tools like proprietary chat systems to assist shoppers efficiently.

What are the key skills and qualifications needed to thrive in Amazon Live Chat Support?

To succeed as an Amazon Live Chat Support representative, you need strong customer service skills, quick typing abilities, problem-solving aptitude, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat software, and basic troubleshooting tools is often required. Excellent written communication, patience, and the ability to multitask under pressure are crucial soft skills. These qualifications are essential for efficiently resolving customer inquiries and maintaining Amazon's standards for prompt, high-quality support.

More about Amazon Live Chat Support jobs
What cities are hiring for Amazon Live Chat Support jobs? Cities with the most Amazon Live Chat Support job openings:
What are the most commonly searched types of Amazon Live Chat Support jobs? The most popular types of Amazon Live Chat Support jobs are:
What states have the most Amazon Live Chat Support jobs? States with the most job openings for Amazon Live Chat Support jobs include:
What job categories do people searching Amazon Live Chat Support jobs look for? The top searched job categories for Amazon Live Chat Support jobs are:
Amazon Live Chat Support jobs near you
Infographic showing various Amazon Live Chat Support job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 57% In-person, and 43% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

Live Chat Support Agent

At Your School (AYS, Inc.)

Remote

$19.25 - $25.50/hr

Other

Re-posted 19 days ago

Job description

Live Chat Support Agent

Phoenix, Arizona, United States

Job Overview

Position: Live Chat Support Agent

Location: Remote

We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.

Key Responsibilities
  • Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
  • Provide accurate and helpful information to customers regarding products, services, and company policies
  • Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
  • Maintain a positive and empathetic attitude towards customers at all times
  • Document and track customer interactions and feedback for reporting purposes
  • Collaborate with other team members to continuously improve and optimize our live chat support process
  • Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications
  • High school diploma or equivalent, college degree preferred
  • 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
  • Exceptional written communication skills with the ability to type quickly and accurately
  • Strong problem-solving and critical thinking skills
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Familiarity with live chat software and customer relationship management (CRM) tools
  • Availability to work flexible hours, including evenings and weekends as needed
Benefits
  • Competitive salary and benefits package
  • Opportunities for growth and advancement within the company
  • Collaborative and supportive work environment
  • Training and development programs to enhance skills and knowledge
  • Employee discounts on products and services offered by our clients

If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.

Apply