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Amazon Live Chat Support Jobs in Michigan (NOW HIRING)

Comfort with digital tools, customer support platforms, and basic troubleshooting in web or app ... live chat is an advantage. * Reliable internet connection, appropriate remote work setup, and ...

Be Seen First

Engage with viewers through live chat, giveaways, and interactive commentary * Entertain and educate by sharing insights on players, teams, and market trends * Support stream operations including ...

Customer Care Specialist

Melvindale, MI · On-site

$15.75 - $20.75/hr

Omnichannel Support: Interact directly with customers across multiple channels, including phone, email, and live chat. * Order Processing: Handle incoming calls to process customer orders courteously ...

User Support Specialist

Grand Rapids, MI · On-site

$50K - $65K/yr

Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * Review and process tool warranty requests

User Support Specialist

Grand Rapids, MI · On-site

$50K - $65K/yr

Responsibilities * • Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * • Review and process ...

Customer Support Agent Location: Grand Rapids/Remote Position Summary Harvia is seeking a Customer ... Answer and manage inbound customer phone calls, emails, and live chat inquiries in a professional ...

Customer Support Agent Location: Remote/Holland, MI Position Summary Harvia is seeking a Customer ... Answer and manage inbound customer phone calls, emails, and live chat inquiries in a professional ...

Customer Support Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

Customer Support Representative You will provide Small Business customers and Financial Institution ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...

Customer Support Representative You will provide Small Business customers and Financial Institution ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...

Customer Support Representative

Detroit, MI · On-site

$14.75 - $20/hr

Customer Support Representative You will provide Small Business customers and Financial Institution ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...

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Amazon Live Chat Support information

See Michigan salary details

$10

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How much do amazon live chat support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for amazon live chat support in Michigan is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.

What is an Amazon Live Chat Support?

An Amazon Live Chat Support job involves assisting customers through real-time online chat. Agents help answer inquiries, resolve issues, provide order updates, and guide customers through troubleshooting steps. This role requires strong communication skills, multitasking abilities, and a customer-focused approach. It's a remote-friendly position in many cases, offering flexible work schedules.

What does an Amazon Live Chat Support do?

A typical day for an Amazon Live Chat Support representative involves handling customer inquiries through real-time chat, assisting with orders, product information, returns, and troubleshooting concerns. You’ll manage multiple chat sessions simultaneously, ensuring timely and accurate responses while documenting interactions in Amazon's internal systems. Collaboration with other support teams, such as technical or escalation departments, may be required to resolve more complex issues. The role is fast-paced and requires you to adapt quickly to changing customer needs, but also offers opportunities to develop communication skills and gain experience in a large, customer-focused organization.

What are the key skills and qualifications needed to thrive in Amazon Live Chat Support?

To succeed as an Amazon Live Chat Support representative, you need strong customer service skills, quick typing abilities, problem-solving aptitude, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat software, and basic troubleshooting tools is often required. Excellent written communication, patience, and the ability to multitask under pressure are crucial soft skills. These qualifications are essential for efficiently resolving customer inquiries and maintaining Amazon's standards for prompt, high-quality support.

How to get an Amazon Live Chat Support job?

To get an Amazon Live Chat Support job, candidates should apply through Amazon's careers website, ensuring they meet the minimum requirements such as good communication skills and customer service experience. Preparing a tailored resume highlighting relevant skills and completing any required assessments can improve chances. Familiarity with Amazon's systems and a flexible schedule are also beneficial for this role.

What are the most commonly searched types of Amazon Live Chat Support jobs in Michigan?

The most popular types of Amazon Live Chat Support jobs in Michigan are:

What are popular job titles related to Amazon Live Chat Support jobs in Michigan?

For Amazon Live Chat Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Amazon Live Chat Support jobs in Michigan look for?

The top searched job categories for Amazon Live Chat Support jobs in Michigan are:

What cities in Michigan are hiring for Amazon Live Chat Support jobs?

Cities in Michigan with the most Amazon Live Chat Support job openings:

Infographic showing various Amazon Live Chat Support job openings in Michigan as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 69% In-person, 9% Hybrid, and 22% Remote job distribution, with an average salary of $45,376 per year, or $21.8 per hour.

Live Chat Agent / Messaging Specialist

DigiBoard GmbH

On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Company Description DigiBoard GmbH is a technology-driven company focused on delivering efficient, customer-centric digital solutions for businesses. The organization values innovation, clear communication, and reliable service, creating tools that help clients manage their online presence and customer interactions more effectively. DigiBoard GmbH promotes a collaborative environment where team members can contribute ideas and grow their skills in a modern, remote-friendly setting. The company is committed to professionalism, data privacy, and continuous improvement in its products and services.
Role Description This is a full-time remote role for a Live Chat Agent / Messaging Specialist. In this position, the specialist responds to customer inquiries via live chat and messaging platforms, providing accurate information, troubleshooting issues, and escalating complex cases to the appropriate teams. The role involves managing multiple conversations at once, maintaining a courteous and professional tone, and following established workflows and knowledge base resources. The specialist documents interactions, updates customer records, and collaborates with colleagues to improve responses, FAQs, and digital support processes. The role also requires adherence to performance metrics such as response time, resolution rate, and customer satisfaction.
Qualifications
  • Strong written communication skills, including clear, concise, and empathetic messaging in English.
  • Ability to manage multiple chat conversations simultaneously while maintaining accuracy and professionalism.
  • Comfort with digital tools, customer support platforms, and basic troubleshooting in web or app environments.
  • Attention to detail in documenting interactions and following standardized procedures and scripts.
  • Customer-oriented mindset with proven problem-solving skills and resilience under time pressure.
  • Ability to work independently in a remote setting and collaborate effectively with a distributed team.
  • Willingness to learn company products, policies, and workflows; prior experience in customer support or live chat is an advantage.
  • Reliable internet connection, appropriate remote work setup, and flexibility to work assigned shifts.