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Assistant Live Chat Agent Jobs in Michigan (NOW HIRING)

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

Customer Service Agent At Sharpcontra, we are committed to providing exceptional customer service ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

As an Administrative Assistant (Administrative Coordinator) at Morley in Saginaw, Michigan, you'll ... Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat ...

As an Administrative Assistant (Administrative Coordinator) at Morley in Saginaw, Michigan, you'll ... Live chat with a Morley Talent Acquisition (TA) Specialist (careers.morleycompanies.com | chat ...

You assist callers with questions about our product and processes. It is important that you can ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...

Customer Support Representative

Detroit, MI · On-site

$15.75 - $21.50/hr

You assist callers with questions about our product and processes. It is important that you can ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...

Customer Support Representative

Detroit, MI · On-site

$14.75 - $20/hr

You assist callers with questions about our product and processes. It is important that you can ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...

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Assistant Live Chat Agent information

See Michigan salary details

$7

$15

$23

How much do assistant live chat agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for assistant live chat agent in Michigan is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $18.85 per hour, depending on experience, location, and employer.

What is the difference between Assistant Live Chat Agent vs Customer Service Representative?

AspectAssistant Live Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings
Job FocusHandling live chat inquiries, providing quick supportHandling phone, email, or in-person customer interactions
Common UsageOnline retail, tech support, service industriesRetail, telecom, banking, and service sectors

The Assistant Live Chat Agent primarily manages online chat inquiries, offering quick support in digital environments. Customer Service Representatives handle a broader range of customer interactions via phone, email, or in person. While both roles require strong communication skills and basic computer knowledge, the Assistant Live Chat Agent focuses on real-time online support, making it ideal for digital-first companies.

What are the most commonly searched types of Live Chat Agent jobs in Michigan?

The most popular types of Live Chat Agent jobs in Michigan are:

What are popular job titles related to Assistant Live Chat Agent jobs in Michigan?

For Assistant Live Chat Agent jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Assistant Live Chat Agent jobs in Michigan look for?

The top searched job categories for Assistant Live Chat Agent jobs in Michigan are:

What cities in Michigan are hiring for Assistant Live Chat Agent jobs?

Cities in Michigan with the most Assistant Live Chat Agent job openings:

Infographic showing various Assistant Live Chat Agent job openings in Michigan as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $33,188 per year, or $16 per hour.

Customer Service Agent

Alphabe Insight

Detroit, MI • On-site

$33K - $41K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 21 days ago


Job description

Customer Service Agent

At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client satisfaction, we create seamless experiences for our guests and business partners. Our team thrives in a supportive, structured environment that values collaboration, integrity, and attention to detail.

Job Description

We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal candidate will serve as the first point of contact for customers, providing professional support, resolving inquiries, and ensuring a positive customer experience. If you enjoy working in a fast-paced environment and have a passion for helping others, we encourage you to apply.

Responsibilities

  • Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
  • Provide accurate product and service information
  • Resolve complaints and escalate issues as needed
  • Maintain records of customer interactions and transactions
  • Collaborate with team members to improve customer service processes
  • Ensure high levels of customer satisfaction and professionalism at all times
Qualifications
  • High school diploma or equivalent; associate degree preferred
  • Proven experience in a customer service or call center environment
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to multitask and work under pressure
  • Basic computer proficiency and familiarity with customer management software
Benefits
  • Competitive salary: $33,000 – $41,000 annually
  • Opportunities for career advancement and skill development
  • Paid training and onboarding
  • Health, dental, and vision insurance packages
  • Supportive team environment
  • Paid time off and holidays