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Remote Live Chat Agent Jobs in Michigan (NOW HIRING)

Morley

Art Director (Remote - Michigan)

Kalamazoo, MI · Remote

$114K - $120K/yr

Remote - Michigan residents (minimal travel required) Do you have expertise in digital and print ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Morley

Art Director (Remote - Michigan)

Kalamazoo, MI · On-site +1

$114K - $120K/yr

Remote - Michigan residents (minimal travel required) Do you have expertise in digital and print ... Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com * Chat ...

Learning Care Group

IT Help Desk Agent

Novi, MI · On-site +1

$23.42 - $26.50/hr

... chat, and ticketing systems. The L1 agent triages incoming requests, resolves common issues ... Familiarity with remote desktop and remote support tools such as TeamViewer, AnyDesk, or SCCM ...

Adecco

Customer Service Call Agent 8am 5pm

Jackson, MI · Remote

$15.50/hr

Michigan (Remote), must reside in the state of Michigan Schedule: Monday-Friday 8:00 am-5:00 pm Pay ... and online chat · Assist applicants and program participants with program questions and ...

Liveops

Remote Customer Service Representative

Utica, MI · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Liveops

Remote Customer Service Representative

Howell, MI · Remote

$20/hr

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

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Remote Live Chat Agent information

See Michigan salary details

$8

$19

$43

How much do remote live chat agent jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for remote live chat agent in Michigan is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $11.40 and $22.38 per hour, depending on experience, location, and employer.

What does a typical day look like for a Remote Live Chat Agent?

A typical day as a Remote Live Chat Agent involves logging in to the company's chat platform, responding to questions from customers in real time, and resolving issues effectively and efficiently. You may be required to manage several chat conversations simultaneously while maintaining a friendly and professional tone. Collaboration with other team members or departments often occurs virtually through chat or email to escalate complex issues or gather information. Success in this role depends on quick thinking, adaptability, and delivering a positive customer experience throughout each interaction.

What is a Remote Live Chat Agent job?

A Remote Live Chat Agent is responsible for assisting customers via live chat, providing support, answering inquiries, and troubleshooting issues in real time. This role typically involves handling multiple conversations at once, maintaining a professional and friendly tone, and ensuring customer satisfaction. Agents usually work from home, requiring a reliable internet connection and strong typing skills. Many positions offer flexible hours, making it a great option for those looking for remote work opportunities.

What are the key skills and qualifications needed to thrive in the Remote Live Chat Agent position, and why are they important?

To thrive as a Remote Live Chat Agent, you need strong written communication skills, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer support platforms, CRM software, and live chat systems is often required, and some companies may value certifications in customer service. Empathy, patience, and the ability to multitask effectively help agents provide excellent support while handling multiple chats concurrently. These skills ensure customer concerns are addressed promptly and professionally, which is crucial for maintaining customer satisfaction and loyalty.

What are the most commonly searched types of Live Chat Agent jobs in Michigan? The most popular types of Live Chat Agent jobs in Michigan are:
What are popular job titles related to Remote Live Chat Agent jobs in Michigan? For Remote Live Chat Agent jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Live Chat Agent jobs in Michigan look for? The top searched job categories for Remote Live Chat Agent jobs in Michigan are:
What cities in Michigan are hiring for Remote Live Chat Agent jobs? Cities in Michigan with the most Remote Live Chat Agent job openings:
Remote Live Chat Agent jobs near you
Infographic showing various Remote Live Chat Agent job openings in Michigan as of July 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $40,180 per year, or $19.3 per hour.

BDC Representative - Remote Position Seeking West Coast Candidates

Freedom Motors USA

Battle Creek, MI • On-site, Remote

$25/hr

Full-time

Re-posted 9 days ago

Job description

Responsive recruiter
Who We Are:
♿ Redefining ♿ mobility since 1987
Leading manufacturer and retailer of wheelchair-accessible vehicles
Nationwide, family-owned & operated, headquartered in Battle Creek, MI
What We Do:
At Freedom Motors, we don't just answer phones; we open doors to the world. We are the first point of contact for families seeking a life without limits by turning every conversation into a path toward independence, freedom, and accessibility. Drive Leads. Change Lives
What You'll Do:
  • Drive the Conversation: Respond to inbound sales inquiries via phone, email, text messaging, and live chat with speed, professionalism, and empathy.
  • Build the Pipeline: Make 65-80 outbound calls per day and send 100+ emails daily in a fast-paced Business Development Center environment to generate leads and uncover sales opportunities.
  • Sell the Experience: Provide a VIP-level customer experience by building trust, creating excitement, and selling the Freedom Motors experience while professionally overcoming objections.
  • Follow the Process: Confidently follow scripts, communication processes, and lead-handling procedures while maintaining a natural and engaging conversation style.
  • Be a Relationship Architect: Create and maintain long-lasting connections with guests through consistent, meaningful follow-up.
  • Qualify with Precision: Assess customer needs, budgets, and timelines to ensure they are matched with the right mobility solution.
  • Master the CRM: Maintain accurate records of all customer interactions and sales activity using CRM systems, text messaging platforms, and chat applications.
  • Collaborate for Success: Partner closely with our Mobility Consultants to provide a seamless transition from "just looking" to "driveway delivery."
  • Crush Your Goals: Consistently meet or exceed daily, weekly, and monthly metric goals to
    help more people get back on the road.

What You'll Need:
  • Schedule Flexibility: Must be available to work Eastern or Pacific Standard Time business hours (9:00 AM - 6:00 PM), including rotating weekends with every other weekend off.
  • Experience: Previous automotive BDC experience is required.
  • Remote Work Environment: Must have a quiet, professional home office environment with reliable high-speed internet.
  • Communication Powerhouse: Exceptional verbal and written communication skills with the ability to build rapport quickly and professionally.
  • Objection Handling & Sales Skills: Ability to confidently overcome objections, sell the appointment and experience, and guide customers toward scheduling demonstrations.
  • Self-Motivated Hustle: Results-driven mindset with the initiative to manage time effectively in a fast-paced environment.
  • Tech Savvy: Strong computer skills and the ability to navigate CRM systems, text messaging applications, chat platforms, and multi-channel communication tools simultaneously.
  • Positive Energy: A professional, resilient, and positive attitude is a must. Empathy and optimism are essential when speaking with families facing mobility challenges.

What You'll Earn:
  • Guaranteed $25/hour training pay during the first 90 days.
  • After the training period, compensation transitions to hourly base pay plus performance-based incentives tied to qualified leads and sales production.
  • Strong earning potential for high-performing team members.

Who We Want:
  • Customer-Oriented Achievers: Individuals with a strong work ethic and customer-focused attitude who consistently add value.
  • Speed to Lead: Maintain quick response times and consistent follow-up communication.
  • Hard-Working Winners: Confident, competitive, and results-driven professionals who thrive in a fast-paced BDC environment.
  • Conversion Superstars: Maintain a high conversion rate from raw lead to scheduled video demonstration while delivering a VIP-level customer experience.

This job description is meant to provide an overview of the duties and responsibilities of this position. It is not intended to be an all-inclusive listing.
This is a remote position.
Compensation: $25.00 per hour

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