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Home Based Chat Support Jobs in Michigan (NOW HIRING)

Riverwood Center

Home Based Therapist

Benton Harbor, MI · On-site +1

... support Responsibilities: • Provides services to children/adolescents with severe emotional disturbances and their families in their homes & in the community • Prepares comprehensive bio ...

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Home Based Chat Support information

What does a typical workday look like for a Home Based Chat Support professional?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

Is remote work from home chat support legit?

Home based chat support jobs are legitimate opportunities that involve providing customer assistance via online chat platforms. They typically require good communication skills, a reliable internet connection, and sometimes specific training or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the company before applying.

What are the key skills and qualifications needed to thrive in the Home Based Chat Support position, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How to become an online chat support?

To become an online chat support agent, you typically need good communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent and may provide training on specific tools or protocols. Having a calm, professional demeanor and the ability to multitask are important for success in this role.

What is a Home Based Chat Support job?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

How much do Amazon chat agents make?

Amazon chat support agents typically earn between $12 and $20 per hour, depending on experience, location, and shift timings. Some roles may also include performance bonuses or benefits, and strong communication skills are essential for success in this customer service position.
What are the most commonly searched types of Chat Support jobs in Michigan? The most popular types of Chat Support jobs in Michigan are:
What are popular job titles related to Home Based Chat Support jobs in Michigan? For Home Based Chat Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Home Based Chat Support jobs in Michigan look for? The top searched job categories for Home Based Chat Support jobs in Michigan are:
What cities in Michigan are hiring for Home Based Chat Support jobs? Cities in Michigan with the most Home Based Chat Support job openings:
Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in Michigan as of July 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Temporary. Highlights an 67% In-person, 14% Hybrid, and 19% Remote job distribution.
Clinician - Home-Based Services

Clinician - Home-Based Services

The Children's Center

Detroit, MI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

If you are a person who enjoys the excitement of each day being different than the next, then home-based therapeutic work is for you! The Children’s Center of Wayne County leads the way in providing an integrated approach to community mental health that treats the whole child and the whole family and are seeking those who want to experience the benefits of home based work.
Home-based therapeutic work allows you to be immersed in a clinical environment that grants you greater insight into the strengths, motivations and challenges of the children and families with whom you work. You have freedom of not being chained to a desk, schedule flexibility, the encouragement for personal initiative and independent decision-making while being supported by a multi-disciplinary professional team, are all great perks of Home-based therapeutic work at TCC. Home-based work also affords you the time you need to spend with your clients and their families by keeping caseloads low so that you are truly able to help families meet their needs
Does this sound like the position for you?!

 As part of your role as a Home Based Clinician you will be responsible for some of the following:

  • Using a Family Centered Planning model; coordinate and monitor delivery of services and implementation of behaviorally specific treatment goals and objectives for assigned clients including the assessment, treatment, coordination of referral for additional coordination of services.
  • Provide individual, family’ group therapy and crisis intervention using person-centered approach
  • Complete case documentation and maintain client case records and other reports within funding, accreditation and Agency guidelines.
  • Monitor overall service plan implementation, making recommendation for services, level of care and discharge as needed.
  • Maintain a flexible schedule in order to appropriately deliver services to meet client needs in the home, school, community or agency by working evening and weekends.

To qualify for this exciting opportunity you will need:

  • Master’s degree in mental health related field such as; social work, psychology, or/and counseling.
  • State of Michigan Full or Limited License (MSW, Professional Counselor, Psychologist) – Full License preferred.
  • CAFAS or PECFAS Certification a plus.
  • A minimum of 1 year of experience engaging children and families within a framework of cultural competency.
  • You must be able to provide proof of having a current, valid driver's license, reliable transportation, and current automobile insurance.
  • Ability to assess, diagnose, develop treatment plans and provide crisis intervention.
  • Previous experience using an electronic medical records system preferred
  • Knowledge of person-centered planning
  • Ability to maintain a flexible schedule; working evenings and weekends

 
***Potential Performance Incentives Available*** 

While you are taking care of our clients, we want to take care of you!

TCC offers a Comprehensive Benefits Package including:

  • Medical & prescription coverage with a minimal employee contribution
  • 100% employer paid dental & vision coverage for all full time staff members & eligible dependents
  • Employee life insurance & optional dependent life Insurance
  • Accident & critical illness insurance
  • 403(b) thrift plan with employer match after 1 year; fully vested after 2 years
  • Employee assistance program
  • Continuing education & full licensure stipend
  • Longevity pay after 3 years
  • 160 hours of paid time off your 1st year, 200 hours your 2nd year, up to 280 hours
  • 10 paid holidays
  • Approved site for the National Health Services Corps

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Employment Type: Full-Time (40 hours)

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