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Home Based Chat Support Jobs in Michigan (NOW HIRING)

Riverwood Center

Home Based Therapist

Benton Harbor, MI · On-site +1

... support Responsibilities: • Provides services to children/adolescents with severe emotional ... for home visits and maintain Safe Driving Permit We are an equal opportunity employer and all ...

FIRST MERCHANTS

Operations Support Specialist I

Monroe, MI · On-site

$47.70K - $63.90K/yr

... based chat services (chat queue). * Assist Operations Support Team with daily departmental ... processes such as maintaining optimal cash levels at Banking Centers and ATMs, completion of ...

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$12

$22

$38

How much do home based chat support jobs pay per hour?

As of May 28, 2026, the average hourly pay for home based chat support in Michigan is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.

What is a Home Based Chat Support job?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

What are the key skills and qualifications needed to thrive in the Home Based Chat Support position, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

What does a typical workday look like for a Home Based Chat Support professional?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.
More about Home Based Chat Support jobs
What are the most commonly searched types of Chat Support jobs in Michigan? The most popular types of Chat Support jobs in Michigan are:
What are popular job titles related to Home Based Chat Support jobs in Michigan? For Home Based Chat Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Home Based Chat Support jobs in Michigan look for? The top searched job categories for Home Based Chat Support jobs in Michigan are:
What cities in Michigan are hiring for Home Based Chat Support jobs? Cities in Michigan with the most Home Based Chat Support job openings:
Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in Michigan as of May 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Temporary, and 1% Contract. Highlights an 74% Physical, 4% Hybrid, and 22% Remote job distribution, with an average salary of $47,222 per year, or $22.7 per hour.

Clinician - Home Based

Summit Pointe Job Board

Battle Creek, MI

Full-time

Posted 12 days ago

Job description

Job Summary/Objective:

Home-Based services is a community based therapeutic service within the youth services continuum.  Home-Based clinicians provide intensive, therapeutic services to youth and families with severe emotional disturbances.

Essential Duties and Functions:

  • Completes psychosocial assessments inclusive of a diagnosis, case conceptualization, level of care assessment, and recommendations for treatment. 
  • Engages in person-centered planning to develop goals and objectives.   
  • Utilizes evidenced based treatments within their scope of practice. 
  • Engages in risk assessment and completes safety planning with youth and families. 
  • Coordinates appropriate referrals to other youth-oriented programs such as Outpatient, Wraparound, and/or Youth Peer Support Services. 
  • Performs outreach prevention activities within the community. 
  • May conduct educational presentations. 
  • Maintains record compliance according to agency guidelines and standards as well as funding source regulations.   
  • Shall ensure compliance and participation with competency improvement activities including, but not limited to credentialing, continuing education (per licensure requirements or a minimum of 24 hours per year of clinically based trainings), implementation of evidence-based practices, peer review attendance, and professional improvement practices.

Qualifications:

  • Master’s Degree in Psychology, Social Work or related field with Certification in the State of Michigan as a Licensed Master's Level Social Worker (LMSW) or Limited Licensed Psychologist (LLP) or Licensed Professional Counselor (LPC) preferred; Limited Licensed Master's Level Social Worker (LLMSW) or Limited Licensed Professional Counselor (LLPC) requires supervision by a fully licensed professional within their discipline. 
  • Two years of experience in a behavioral health care setting utilizing evidence-based practices.
  • Not excluded from participating in Medicaid, Medicare, or any other federal or Michigan health care programs. 
  • No criminal history that would preclude employment under federal and state laws and regulations in a federal or state health program. 
  • Must support a trauma informed culture of safety to aid customers in their recovery process.
  • Strong verbal and written communication skills.
  • Child Mental Health Professional qualifications (as defined by the Michigan Department of Health and Human Services) is preferred. 
  • One year of computer experience – Word, Excel and electronic medical record software preferred.

Benefits

  • Premium health, dental, and vision within 30 days of hire
  • Company sponsored Health Reimbursement Account
  • Company paid short-term and long-term disability
  • Employee Assistance Program
  • 401(K) match up to 5% after one year of service
  • Social Security alternative contributions
  • Free YMCA membership
  • Generous paid time off
  • 14 paid holidays
  • Continuing education reimbursement
  • Licensure study materials and licensure exam reimbursement

PCN #61