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Home Based Chat Support Jobs in Michigan (NOW HIRING)

Easterseals MORC

$56K - $77K/yr

Provide 24/7 crisis intervention support on a rotating basis. * Ensure compliance with funder and ... Travel throughout the designated area using a personal or agency vehicle to deliver community-based ...

Easterseals

$56K - $77K/yr

Provide 24/7 crisis intervention support on a rotating basis. * Ensure compliance with funder and ... Travel throughout the designated area using a personal or agency vehicle to deliver community-based ...

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All JobsHome Based Chat Support JobsHome Based Chat Support Jobs in Michigan

Home Based Chat Support information

What does a home based chat support do?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

What are the key skills and qualifications needed to thrive in home based chat support, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How do you become a home based chat support agent?

To become a home based chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Employers often require prior customer service experience and a reliable internet connection, and some may provide training on specific tools or protocols.

Are remote home based chat support jobs legit?

Remote home based chat support jobs are legitimate positions offered by reputable companies that require customer service skills and internet access. However, job seekers should verify the employer's credibility and be cautious of scams that ask for upfront payments or personal information. Conducting research and reading reviews can help confirm the legitimacy of such opportunities.

What is a home based chat support?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

What are the most commonly searched types of Chat Support jobs in Michigan? The most popular types of Chat Support jobs in Michigan are:
What are popular job titles related to Home Based Chat Support jobs in Michigan? For Home Based Chat Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Home Based Chat Support jobs in Michigan look for? The top searched job categories for Home Based Chat Support jobs in Michigan are:
What cities in Michigan are hiring for Home Based Chat Support jobs? Cities in Michigan with the most Home Based Chat Support job openings:
Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in Michigan as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Remote job distribution.

Home-Based Therapist (LMSW/LLMSW/LPC/LLP)

Integrated Services of Kalamazoo

Kalamazoo, MI • On-site, Remote

$61K - $70K/yr

Full-time

Retirement, PTO

Posted 26 days ago

Job description

Do you have a passion for improving the health of youth and families receiving behavioral health services? Are you looking for work/life balance and an excellent benefit package? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to work as a full-time Home-Based Therapist (LMSW/LPC/LLP).
Why This Job is Awesome
  • You will do community based therapy in creative ways
  • You will have the opportunity to be certified in evidence-based trainings (TF-CBT and PMTO)
  • You will receive monthly mileage checks at the federal rate
  • You have flexibility with your schedule to make life work for you and your clients
  • You will work with a great team of co-workers with lots of support and clinical supervision

What You Will Be Doing
Working full-time as a Home-Based Therapist you will be responsible for providing intensive community-based treatment for children with serious emotional disabilities and/or substance use disorders and their families. Our home-based program is seeking an enthusiastic, diversity minded, creative professional to provide culturally responsive intensive weekly individual and family therapy, as well as case management services and crisis response. In the role as a Home-Based Therapist, you will work closely with multiple public service systems, including ISK, Circuit Court Family Division, DHHS and the public schools to provide services within a family-centered model.
What We Require
You will have a Master's degree in Social Work or a related human services field and licensure as an LLMSW, LMSW, LLPP or LPC. Two years of experience working with children and family treatment is required. A valid Michigan driver's license is required. Bilingual candidate preferred.
Why Work For ISK
Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.
We also offer a competitive compensation and benefits package, with some of the best retirement plans in southwest Michigan. You will also enjoy 12 paid holidays, 23 days of PTO and the opportunity to earn additional PTO hours for participating in our wellness program! Kalamazoo is the home of the Kalamazoo Promise!
Who We Are
Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed environment. #ISK1
Come Join Us!
Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are invited to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusión.
Physical Requirements/Working Conditions:
Physical Efforts - Job demands include prolonged sitting and standing as appropriate. May occasionally require light lifting up to 25 pounds, stooping, kneeling, crouching, or bending as appropriate. Requires coordination of hands and/or eye/hand/foot.
Working Conditions - Office environment with noise from computers, copy machines, and telephones. Use of a computer screen for periods in excess of 30 minutes at a time. Possible eyestrain from extended periods of viewing computer screens. May be exposed to bloodborne pathogens, infectious diseases, and parasites. Travel throughout the Kalamazoo area is required

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