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Weekend Chat Support Jobs in Michigan (NOW HIRING)

Sun, Inc.

Internal Support Specialist

Southfield, MI · On-site

Ability to follow directions and verbally give directions via phone or internet chat * Strong ... Ability to work a flexible schedule, including evenings and weekends, with ability to work ...

OnTheClock LLC

Support Specialist

Clinton Township, MI · On-site

Provide timely, high-quality support across phone, ticket, and chat channels, meeting service-level expectations while resolving time-tracking and payroll-related questions and issues. * Manage ...

On the Clock

$45K/yr

Provide timely, high-quality support across phone, ticket, and chat channels, meeting service-level expectations while resolving time-tracking and payroll-related questions and issues. * Manage ...

On the Clock

Support Specialist

Clinton Township, MI · On-site

$45K/yr

Provide timely, high-quality support across phone, ticket, and chat channels, meeting service-level expectations while resolving time-tracking and payroll-related questions and issues. * Manage ...

Crystal Flash

Customer Support

Grand Rapids, MI · On-site

Manage inbound and outbound customer interactions via phone, chat, email, and other communication ... Support company projects involving customer data validation, account cleanup, and customer ...

Crystal Flash

Customer Support Specialist

Grand Rapids, MI · On-site

$17.25 - $23.25/hr

Manage inbound and outbound customer interactions via phone, chat, email, and other communication ... Support company projects involving customer data validation, account cleanup, and customer ...

Common Ground

Mobile Peer Support Specialist

Flint, MI · On-site

Contingent - Prefer candidate that is open to weekends. Shifts are as follows: 8am - 4pm or 3pm ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Common Ground

Mobile Peer Support Specialist

Flint, MI · On-site

$21 - $24/hr

Contingent - Prefer candidate that is open to weekends. Shifts are as follows: 8am - 4pm or 3pm ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Common Ground

Mobile Peer Support Specialist

Flint, MI · On-site

$21 - $24/hr

Contingent - Prefer candidate that is open to weekends. Shifts are as follows: 8am - 4pm or 3pm ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Common Ground

Mobile Peer Support Specialist

Flint, MI

$21 - $24/hr

Contingent - Prefer candidate that is open to weekends. Shifts are as follows: 8am - 4pm or 3pm ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Alphabe Insight Inc

Customer Support Specialist

Detroit, MI · On-site

$17.75 - $24/hr

Respond promptly and professionally to customer inquiries via phone, email, and chat. * Resolve ... Proven experience in customer support or a related role. * Excellent verbal and written ...

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All JobsChat Support JobsWeekend Chat Support JobsWeekend Chat Support Jobs in Michigan

Weekend Chat Support information

See Michigan salary details

$12

$22

$38

How much do weekend chat support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for weekend chat support in Michigan is $22.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Michigan? The most popular types of Chat Support jobs in Michigan are:
What are popular job titles related to Weekend Chat Support jobs in Michigan? For Weekend Chat Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Michigan look for? The top searched job categories for Weekend Chat Support jobs in Michigan are:
What cities in Michigan are hiring for Weekend Chat Support jobs? Cities in Michigan with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Internal Support Specialist

Internal Support Specialist

Sun Communities, Inc.

Southfield, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Sun Communities rating

5.9

Company rating: 5.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

138th of 160 rated real estate companies

Job description

Overview
As a member of Sun's Concierge team, the Concierge Specialist provides business process, software, technical, and operational troubleshooting and support services for internal team members. They partner with internal teams in varying capacities to ensure Sun team members are able to effectively locate the resources they need to perform their job duties. Additionally, they play a significant role in building a positive, well organized, and productive work environment.
Job Duties
  • Provide highly proficient support to all team members via telephone, support tickets, email, and online chat (Essential)
  • Manage large amounts of inbound and outbound communications in a timely and effective manner (Essential)
  • Serves as subject matter expert for locating key resources to assist team members in performing their job duties, including extensive use of Sun's online Knowledge Base (Essential)
  • Deliver information and share resources with team members requiring assistance in a manner which empowers them to seek resources independently (Essential)
  • Utilize exceptional customer service skills while exhibiting patience to exceed internal team members' expectations (Essential)
  • Provide troubleshooting and problem solving assistance to resolve issues promptly
  • Perform routine tasks such as resetting passwords, responding to support tickets, provide remote screen sharing assistance, etc.
  • Gather information, obtain feedback, and acquire written documentation during troubleshooting activities and resolution
  • Maintain strong working knowledge of key people resources to assist team members in performing more complex job duties
  • Maintain working knowledge of Sun's key systems, processes, and people to assist with supporting team member inquiries
  • Document gaps in availability of documented processes and policies
  • Provides support for audio and visual needs for all locations, when needed
  • Assists with the support of all existing company devices, including troubleshooting, repairs, and replacement of peripherals and software, as needed.
  • Other duties as assigned

Requirements
  • High School Diploma or GED (Required)
  • In lieu of the above education requirements, a combination of experience and education will be considered.
  • 2 years in experience in a customer service role (Required)
  • 1 year in experience resolving issues for remote users (Required)
  • 6 months in previous help desk experience (Preferred)
  • 6 months in experience using online CRM, property management, financial, and online database software (Preferred)
  • Thorough knowledge of technical hardware, including operating systems, networking, and computer repair (Preferred)
  • Reading comprehension and basic math skills
  • Ability to identify internal team members' needs, clarify information and requests, and provide recommended solutions
  • Ability to follow directions and verbally give directions via phone or internet chat
  • Strong communication, multitasking, and time management skills
  • Ability to work independently as well as part of a team
  • Demonstrated ability to use technology and online systems effectively, including advanced ability to perform online searches
  • Proficient in Windows computer operating environments with strong knowledge of Microsoft Office suite
  • Ability to work a flexible schedule, including evenings and weekends, with ability to work occasional overtime as needed
  • Ability to be highly customer focused and adapt to different personality types/communication styles
  • Strong attention to detail
  • Preferred Certifications/Licensures:(CompTIA A+ (Computer service technicians))

BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
  • Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
  • Comprehensive Dental and Vision Plans
  • On-Site Fitness Center
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life, Accidental Death & Dismemberment Insurance and Dependent Life
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program providing financial support to team members who further their formal education
  • Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

Apply for a Corporate Headquarters (HQ) position, located in the Metro Detroit, Michigan market today.
Join our Talent Community and explore Corporate Headquarters jobs at Sun Communities.
ACCESSIBILITY ASSISTANCE
If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to careers@suncommunities.com. "Applicant Accommodation" should be included in the subject line of the email.
Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.
US State Team Member Privacy Notice

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