1

Live Chat Jobs in Michigan (NOW HIRING)

Be Seen First

Live Streaming Host

Brighton, MI ยท On-site

$50K/yr

Engage with viewers through live chat, giveaways, and interactive commentary * Entertain and educate by sharing insights on players, teams, and market trends * Support stream operations including ...

New

Technology Support Specialist

Belleville, MI ยท On-site

  • Medical

  • Retirement

Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...

Sales Associate, Jewelry

Birmingham, MI

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Sales Associate, Jewelry

Birmingham, MI ยท On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Customer Service Agent

Detroit, MI ยท On-site

$33K - $41K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed

Customer Service Agent

Detroit, MI ยท On-site

$33K - $41K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed

Customer Service Agent

Detroit, MI ยท On-site

$33K - $41K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed

Customer Service Agent

Detroit, MI ยท On-site

$33K - $41K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed

User Support Specialist

Grand Rapids, MI ยท On-site

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * Review and process tool warranty requests

next page

Showing results 1-20

Live Chat information

See Michigan salary details

$20.5K

$51.9K

$75.4K

How much do live chat jobs pay per year?

As of Aug 15, 2026, the average yearly pay for live chat in Michigan is $51,859.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,600.00 and $75,000.00 per year, depending on experience, location, and employer.

How do you become a live chat agent?

To become a live chat agent, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company tools and policies.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.

What are the most commonly searched types of Live Chat jobs in Michigan?

The most popular types of Live Chat jobs in Michigan are:

What cities in Michigan are hiring for Live Chat jobs?

Cities in Michigan with the most Live Chat job openings:

Infographic showing various Live Chat job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $51,859 per year, or $24.9 per hour.

Live Stream Host: Sports Card Breaker

Ripit

Lake Orion, MI โ€ข On-site

Full-time

Posted 8 days ago


Job description


Location: Lake Orion, MI (in-office)
Pay Type: Hourly + Commission
Host live sports card breaks across Ripit's Live Shopping Channels (Whatnot, TikTok Live, Fanatics Live, etc) You'll be on camera running high-energy shows; ripping product, engaging in chat, and building a loyal community that keeps coming back. You'll positively represent the Ripit brand and make every break feel like an event.
Responsibilities
  • Run scheduled live breaks (multiple platforms, multi-hour sessions)
  • Rips packs, engage the live chat, create a fun environment for the Ripit community
  • Follow company pricing and inventory guidelines
  • Maintain consistent positive on-camera presence and brand voice
  • Coordinate with fulfillment team (not doing fulfillment yourself)
  • Follow all break-integrity protocols and policies

Requirements
  • High, sustained on-camera energy to carry multi-hour sessions without dropping pace or losing focus
  • Deeply interested in sports and the collector's experience
  • Knowledge of current sports card market
  • Reliable, can commit to a set live schedule of multi-hour sessions on-site
  • Handles live chat smoothly while keeping engagement high over long stretches

Strong Plus
  • Proven on-camera live breaking experience on Whatnot, TikTok Shop, and/or Fanatics Live with clips/links to view
  • Existing follower base on any of the three platforms