Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates * Provide customers with initial product information & direct them to the appropriate ...
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...
New
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...
New
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...
New
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...
New
Jewelry Consultant
Birmingham, MI · On-site
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Jewelry Consultant
Birmingham, MI · On-site
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Jewelry Consultant
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Quick apply
Jewelry Consultant
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Jewelry Consultant
Birmingham, MI · On-site
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Jewelry Consultant
Birmingham, MI · On-site
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates * Provide customers with initial product information and direct them to the appropriate dealership ...
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates * Provide customers with initial product information and direct them to the appropriate dealership ...
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates * Provide customers with initial product information and direct them to the appropriate dealership ...
Quick apply
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates * Provide customers with initial product information and direct them to the appropriate dealership ...
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates * Provide customers with initial product information and direct them to the appropriate dealership ...
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates * Provide customers with initial product information and direct them to the appropriate dealership ...
Customer Service Agent
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Customer Service Agent
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Customer Service Agent
Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Customer Service Agent
Detroit, MI · On-site
$33K - $41K/yr
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner * Provide accurate product and service information * Resolve complaints and escalate issues as needed
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates * Provide customers with initial product information and direct them to the appropriate dealership ...
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates * Provide customers with initial product information and direct them to the appropriate dealership ...
This job is for receiving the chat employment leads from AidQuest, the job should be kept open with the visibility set to 'Internal" as we DON'T want this job going out to job boards.
This job is for receiving the chat employment leads from AidQuest, the job should be kept open with the visibility set to 'Internal" as we DON'T want this job going out to job boards.
User Support Specialist
$50K - $65K/yr
Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * Review and process tool warranty requests
User Support Specialist
$50K - $65K/yr
Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * Review and process tool warranty requests
User Support Specialist
Grand Rapids, MI · On-site
$50K - $65K/yr
Responsibilities * • Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * • Review and process ...
User Support Specialist
Grand Rapids, MI · On-site
$50K - $65K/yr
Responsibilities * • Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * • Review and process ...
This job is for receiving the chat employment leads from AidQuest, the job should be kept open with the visibility set to 'Internal" as we DON'T want this job going out to job boards.
Quick apply
This job is for receiving the chat employment leads from AidQuest, the job should be kept open with the visibility set to 'Internal" as we DON'T want this job going out to job boards.
Live Chat information
See Michigan salary details
$20.5K - $25.5K
23% of jobs
$27.3K is the 25th percentile. Wages below this are outliers.
$25.5K - $30.5K
4% of jobs
The median wage is $34.7K / yr.
$30.5K - $35.5K
27% of jobs
$35.5K - $40.4K
1% of jobs
$40.4K - $45.4K
0% of jobs
$45.4K - $50.4K
0% of jobs
$50.4K - $55.4K
0% of jobs
$55.4K - $60.4K
0% of jobs
$60.4K - $65.4K
0% of jobs
$65.4K - $70.4K
0% of jobs
$72.6K is the 75th percentile. Wages above this are outliers.
$70.4K - $75.4K
45% of jobs
$20.5K
$51.9K
$75.4K
How much do live chat jobs pay per year?
As of Jul 26, 2026, the average yearly pay for live chat in Michigan is $51,859.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,600.00 and $75,000.00 per year, depending on experience, location, and employer.
What is the difference between Live Chat vs Customer Service Representative?
| Aspect | Live Chat | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training on chat software | High school diploma; customer service training often preferred |
| Work Environment | Remote or office-based; digital communication | Office or call center; phone and in-person interactions |
| Industry Usage | Online retail, tech support, service industries | Retail, telecom, banking, hospitality |
| Communication Mode | Text-based chat in real-time | Phone, in-person, or email |
Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.
What Are Live Chat Jobs?
Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.
What are the key skills and qualifications needed to thrive as a Live Chat Agent, and why are they important?
To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.
What is a Live Chat agent?
A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.
What are the typical challenges faced by Live Chat agents, and how can they effectively manage high volumes of customer inquiries?
Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
More about Live Chat jobs
What are the most commonly searched types of Live Chat jobs in Michigan? The most popular types of Live Chat jobs in Michigan are:
What are popular job titles related to Live Chat jobs in Michigan? For Live Chat jobs in Michigan, the most frequently searched job titles are:
- Customer Service Representative
- No Experience Live Chat
- Northview Bank
- Customer Service Representative Work From Home
- Live Chat From Home
- Hourly Customer Service Representative
- Full Time Customer Service Representative
- Inbound Customer Service Representative
- At Home Customer Service Representative
- Logistic Trucking Customer Service Representative
What job categories do people searching Live Chat jobs in Michigan look for? The top searched job categories for Live Chat jobs in Michigan are:
What cities in Michigan are hiring for Live Chat jobs? Cities in Michigan with the most Live Chat job openings:
Full-time
Medical, Dental, Retirement, PTO
Posted yesterday
Job description
Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Business Development Team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.
At Northland Chrysler Jeep Dodge RAM, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Northland Chrysler Jeep Dodge RAM is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
What We Offer
- Top 100 Ford dealer nationwide
- Ford Motor President Award recipient for customer satisfaction
- Stable and experienced management
- Medical and Dental
- 401K Plan
- Paid Holidays
- Paid vacation
- Paid Training
- Employee vehicle purchase plans
- Discounts on products and services
- Family owned and operated
- Long term job security
Sales Specific Benefits
- 5 day work week
- Competitive pay plan
- Volume bonus levels
- State of the art facility
Responsibilities
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen