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Entry Care Representative Jobs in Michigan (NOW HIRING)

Why You'll Love this Patient Care Representative Job! 42 North Dental is committed to helping our ... entry of all patient information * Respond to and reply to requests for information * Maintain ...

New

Why You'll Love this Patient Care Representative Job! 42 North Dental is committed to helping our ... entry of all patient information * Respond to and reply to requests for information * Maintain ...

Customer Care Representative

Ann Arbor, MI · On-site

$15.75 - $21.25/hr

Customer Care Representative I Department: Regional Call Center Location: Trinity Health Ann Arbor ... data entry and call documentation. Physical and Mental Requirements and Working Conditions:

Customer Care Representative

Dowagiac, MI · On-site

$13.50 - $18.50/hr

Strong data entry skills and attention to detail needed. Must be able to work well in a fast-paced ... Ability to be a positive representative of the Company both internally and externally.Ability to ...

Customer Care Representative

Dowagiac, MI · On-site

$13.50 - $18.50/hr

Strong data entry skills and attention to detail needed. * Must be able to work well in a fast ... Ability to be a positive representative of the Company both internally and externally. * Ability to ...

Customer Care Representative

Ann Arbor, MI · On-site

$15.75 - $21.25/hr

Customer Care Representative I Department: Regional Call Center Location: Trinity Health Ann Arbor ... data entry and call documentation. Physical and Mental Requirements and Working Conditions:

Customer Care Representative

Dowagiac, MI · On-site

$13.50 - $18.50/hr

Strong data entry skills and attention to detail needed. Must be able to work well in a fast-paced ... Ability to be a positive representative of the Company both internally and externally.Ability to ...

Customer Care Representative

Dowagiac, MI · On-site

$13.50 - $18.50/hr

Strong data entry skills and attention to detail needed. * Must be able to work well in a fast ... Ability to be a positive representative of the Company both internally and externally. * Ability to ...

Customer Care Representative

Dowagiac, MI · On-site

$13.50 - $18.50/hr

Strong data entry skills and attention to detail needed. * Must be able to work well in a fast ... Ability to be a positive representative of the Company both internally and externally. * Ability to ...

Patient Scheduling Rep - Per Diem

Grand Rapids, MI · On-site

$16.25 - $20.25/hr

The Scheduling Representative obtains demographic, clinical, financial and insurance information in ... care delivery. Must possess a working knowledge of medical terminology, and data entry skills (50 ...

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Entry Care Representative information

What does an Entry Care Representative do?

An Entry Care Representative is responsible for assisting patients or clients with their initial inquiries, scheduling appointments, and providing information about services. They often serve as the first point of contact in healthcare or customer service settings, ensuring that clients' needs are addressed efficiently. Their duties may include answering phone calls, updating records, verifying insurance information, and directing individuals to the appropriate departments. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as an Entry Care Representative?

To thrive as an Entry Care Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic data entry tools, and possibly healthcare information systems is often required. Patience, empathy, and active listening help create positive experiences for clients and patients. These skills are vital for accurately gathering information, addressing concerns, and ensuring seamless service in a care-focused environment.

What are some common challenges faced by Entry Care Representatives, and how can they be managed effectively?

Entry Care Representatives often encounter challenges such as managing a high volume of patient inquiries, handling sensitive information, and navigating complex scheduling systems. To manage these effectively, it's important to stay organized, develop strong communication skills, and become familiar with relevant software and protocols. Seeking feedback from experienced team members and participating in regular training sessions can also help address these challenges and improve overall job performance.

What is the difference between Entry Care Representative vs Customer Service Representative?

AspectEntry Care RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require healthcare-related certificationsHigh school diploma or equivalent; certifications vary by industry
Work EnvironmentHealthcare settings, clinics, hospitalsCall centers, retail, corporate offices
Employer & Industry UsageHealthcare providers, insurance companiesRetail, telecommunications, finance
Common Search & ComparisonOften compared for entry-level customer-facing roles in healthcareGeneral customer support roles across industries

The Entry Care Representative and Customer Service Representative roles share similarities in customer interaction and required communication skills. However, Entry Care Representatives typically work in healthcare environments, focusing on patient or client care, while Customer Service Representatives serve customers across various industries in more general settings. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How to become an entry care representative?

To become an entry care representative, candidates typically need a high school diploma or equivalent and strong communication skills. Some employers may require familiarity with customer service software or basic medical terminology, and on-the-job training is often provided. Relevant certifications are not usually mandatory but can enhance job prospects.

What are popular job titles related to Entry Care Representative jobs in Michigan?

For Entry Care Representative jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Entry Care Representative jobs?

Cities in Michigan with the most Entry Care Representative job openings:

Infographic showing various Entry Care Representative job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 20% Part Time, 7% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Patient Care Representative

42 North Dental

Adrian, MI • On-site

$18 - $22/hr

Full-time

Posted 3 days ago

New


42 North Dental rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

We Are 42 North Dental
Built by dentists for dentists, we continually raise the bar for what's possible in the practice of dentistry by delivering healthy, confident smiles for life.
With our roots in Boston, the best-in-the-nation healthcare hub, we are uniquely positioned to partner with preeminent healthcare solution providers to test and launch new treatments, technologies, and add new specialties and services. It is all part of our mission to chart a bold new course for the practice of dentistry.
Our name refers to the latitude of Boston, MA, where we put down roots over 40 years ago. Boston is known as the "City of Firsts," where innovation, collaboration, and excellence come together. These key building blocks are the foundation of any great healthcare organization.
Why You'll Love this Patient Care Representative Job!
42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture.
Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service, and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line of patient communication, assisting the patient in the necessary administrative functions of dental care.
Clinic Name:
  • Towler Family Dentistry, Adrian
  • Great Lakes Family Dental, Blissfield

Responsibilities:
  • Interact with patients in a positive professional manner via telephone and in person
  • Schedule and confirm appointments
  • Review and educate patients on treatment plans and financial responsibilities
  • Accurately confirm insurance benefits, communicate and collect patient payment obligations
  • Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
  • Respond to and reply to requests for information
  • Maintain strict compliance with HIPAA and patient privacy
  • Perform other related job duties as assigned
Skills & Qualifications:
  • Excellent customer service skills
  • Clear speaking and telephone voice
  • Positive attitude and energetic personality
  • Comfortable in a computerized environment
  • Ability to multitask

When you join 42 North Dental, you will be part of a team that always has your back and trusts your expertise. If you want to make a meaningful impact on patients' lives, apply today!
Hourly Rate
$18-$22 USD
Disclosures
42NDC values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
42NDC is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, genetic information, including family medical history, or any protected category prohibited by local, state, or federal laws.

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