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Customer Assistant Jobs in Michigan (NOW HIRING)

CJK Group

Customer Service Assistant

Grand Rapids, MI · On-site

$16 - $22/hr

Customer Service Assistant Sheridan is a family of innovators and doers who are a part of something far greater than themselves. We value the craft and art of printing and the processes used to ...

Career Site

Customer Service Assistant

Grand Rapids, MI · On-site

$16 - $22/hr

Customer Service Assistant Sheridan is a family of innovators and doers who are a part of something far greater than themselves. We value the craft and art of printing and the processes used to ...

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

You'll assist with data verification, documentation review, and quality control to support overall ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

City of Troy Michigan

Customer Service Assistant

Troy, MI · On-site

$13.73 - $15/hr

Description Customer Service Assistant City Clerk's Office Starting at $13.73-$15.00/hour Based on qualifications Posting Date: July 8, 2026 Closing Date: July 22, 2026 at 11:59pm Sick time provided ...

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

You'll assist with data verification, documentation review, and quality control to support overall ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

The UPS Store

Customer Service Rep

Flint, MI · On-site

$15K - $35K/yr

Duties * Respond promptly and professionally to customers * Assist customers with Amazon returns, Shipping and packing services * Handle cash transactions securely ensuring proper cash handling ...

TRANSIT LLC

Customer Service Rep

Kalamazoo, MI · On-site

$15 - $17/hr

Identify feedback trends and communicate them to the relevant managers * Assist with resolving customer concerns and escalations * Maintain the customer feedback database and generate reports ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Michigan

Customer Assistant information

See Michigan salary details

$13

$17

$21

How much do customer assistant jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for customer assistant in Michigan is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $19.28 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like finance or technology. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.

Is a CSA job stressful?

A Customer Assistant (CSA) job can be stressful due to fast-paced environments, high customer interaction, and the need to handle multiple tasks simultaneously. Stress levels vary depending on the workplace, workload, and individual coping skills, but effective communication and time management are important skills for managing stress in this role.

What is the role of a customer assistant?

A customer assistant is responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, maintain store cleanliness, and ensure a positive shopping experience, requiring good communication and customer service skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that offer higher-paying opportunities. Earning $2000 weekly typically requires a combination of high hourly rates, consistent hours, and possibly additional certifications or specialized skills. It is important to manage time effectively and seek roles with competitive pay to reach this income level.

What jobs pay 4000 a week without a degree?

Customer Assistant roles typically do not pay $4,000 a week without additional bonuses or overtime. High-paying jobs that can reach this level without a degree often include sales positions, real estate agents, or skilled trades like electricians or plumbers, which may require certifications or experience but not necessarily a college degree.
More about Customer Assistant jobs
What are the most commonly searched types of Customer jobs in Michigan? The most popular types of Customer jobs in Michigan are:
What are popular job titles related to Customer Assistant jobs in Michigan? For Customer Assistant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Assistant jobs in Michigan look for? The top searched job categories for Customer Assistant jobs in Michigan are:
What cities in Michigan are hiring for Customer Assistant jobs? Cities in Michigan with the most Customer Assistant job openings:
Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,334 per year, or $17.9 per hour.
Customer Experience Assistant - Chevrolet Marshall

Customer Experience Assistant - Chevrolet Marshall

DeNooyer Automotive Family

Marshall, MI • On-site

$17 - $19/hr

Full-time

Posted 14 days ago

Job description

Customer Experience AssistantREPORTS TO: Service Manager
POSITION TYPE: Full-time
POSITION SUMMARY: The Customer Experience Assistant is responsible for the guest experience from beginning to end by providing quality service and attention to our guests. Customer Experience Assistants make sure that all aspects of the “first impression” and “last impression” are attended to. This position is perfect for someone who wants variety in their day, enjoys meeting new people, and is looking for advancement opportunities.
Why Join DeNooyer Chevrolet?
  • Competitive starting pay of $17–$19/hour.
  • Paid training and continuous development.
  • Career advancement opportunities; we love promoting from within.
  • Friendly, supportive team culture.
  • Stable, growing Chevrolet dealership with a reputation for taking care of both customers and employees.
  • Every day is different - you'll stay engaged and make a real impact.
POSITION REQUIREMENTS:
  • Excellent oral and written communication skills
  • A professional image and demeanor
  • Safe driving skills
  • A valid Michigan driver’s license with an insurable driving record
  • Ability to read, speak and write English in order to fulfill job functions in an understandable way
  • Ability to operate a computer and telephone system
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
  • Responsible for the overall quality of every customer experience from proper greeting to re-delivery.
  • Ensures that every customer is greeted within 5 Seconds of entering the Service Lane
  • Welcome customers with a friendly, professional attitude.
  • Pick up and deliver customer vehicles safely and professionally.
  • Coordinate customer transportation and pickup appointments.
  • Prepare rental agreements and manage our rental vehicle fleet.
  • Keep rental vehicles organized, fueled, and ready for customers.
  • Assist the service department with customer support and daily operations.
  • Communicate with customers to ensure an exceptional experience from start to finish.
  • Jump in wherever needed to help the team succeed.
  • Follow all required safety and hazardous materials procedures as required by dealership policies and applicable laws and regulations, including OSHA and MIOSHA
  • Positively work on a diverse team
SUPERVISORY RESPONSIBILITIES: N/A
OTHER DUTIES AND RESPONSIBILITIES:
  • Assisting customers with miscellaneous items
  • Relating positively and courteously with diverse groups of people (customers, visitors, and staff)
  • Must maintain a professional image and positively represent DeNooyer Chevrolet
  • May be required to put gas in vehicles
  • All other duties as assigned
PHYSICAL AND ENVIRONMENTAL DEMANDS:
  • Ability to walk and stand for 6+ hours per day.
  • Ability to stoop, kneel, crouch, crawl, reach, and stretch
  • Ability to lift and carry 30 pounds
  • Ability to work in conditions such as: varying temperatures, weather elements, noise, dust, and fumes.
  • Ability to move within different departments at the dealership
  • Ability to work a flexible schedule, including weekends and holidays
If you're looking for more than just a paycheck and want a company that will invest in your future, we'd love to meet you.

Apply