Customer Manager
Grand Rapids, MI · On-site
Are you a results-driven professional with a passion for sales and strategic growth? We're looking for a Customer Manager to lead and manage our principals' business within designated customer ...
Customer Manager
Grand Rapids, MI · On-site
Are you a results-driven professional with a passion for sales and strategic growth? We're looking for a Customer Manager to lead and manage our principals' business within designated customer ...
Customer Manager
Grand Rapids, MI · On-site
$52K - $65K/yr
Are you a results-driven professional with a passion for sales and strategic growth? We're looking for a Customer Manager to lead and manage our principals' business within designated customer ...
Customer Manager
Grand Rapids, MI · On-site
$52K - $65K/yr
Are you a results-driven professional with a passion for sales and strategic growth? We're looking for a Customer Manager to lead and manage our principals' business within designated customer ...
Customer Manager
Grand Rapids, MI · On-site
Join our team as a Customer Manager (SpartanNash) and take charge of managing our principals' business within designated customer accounts. Acosta is a part of Acosta Group - a collective of the ...
Customer Manager
Grand Rapids, MI · On-site
Join our team as a Customer Manager (SpartanNash) and take charge of managing our principals' business within designated customer accounts. Acosta is a part of Acosta Group - a collective of the ...
Customer Manager
Grand Rapids, MI · On-site
$65K - $75K/yr
Join our team as a Customer Manager (SpartanNash) and take charge of managing our principals' business within designated customer accounts. Responsibilities * Achieve Sales Goals : Deliver principals ...
Customer Manager
Grand Rapids, MI · On-site
$65K - $75K/yr
Join our team as a Customer Manager (SpartanNash) and take charge of managing our principals' business within designated customer accounts. Responsibilities * Achieve Sales Goals : Deliver principals ...
Customer Analytics Manager Job Location: Anywhere in USA, Detroit, MI, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Customer Analytics Manager Job Location: Anywhere in USA, Detroit, MI, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...
Client Managers work in tandem with production staff to ensure that jobs are delivered safely ... Must have 3-5 years of experience in operations, customer service, customer relations, or related ...
Client Managers work in tandem with production staff to ensure that jobs are delivered safely ... Must have 3-5 years of experience in operations, customer service, customer relations, or related ...
Description Client Manager Job Overview: This position is responsible for developing and ... Must have 3-5 years of experience in operations, customer service, customer relations, or related ...
Description Client Manager Job Overview: This position is responsible for developing and ... Must have 3-5 years of experience in operations, customer service, customer relations, or related ...
Client Manager
Bloomfield Hills, MI · Hybrid
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color ...
Client Manager
Bloomfield Hills, MI · Hybrid
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color ...
Client Managers work in tandem with production staff to ensure that jobs are delivered safely ... Must have 3-5 years of experience in operations, customer service, customer relations, or related ...
Quick apply
Client Managers work in tandem with production staff to ensure that jobs are delivered safely ... Must have 3-5 years of experience in operations, customer service, customer relations, or related ...
Client Manager
Almont, MI · On-site
Description Client Manager Job Overview: This position is responsible for developing and ... Must have 3-5 years of experience in operations, customer service, customer relations, or related ...
Client Manager
Almont, MI · On-site
Description Client Manager Job Overview: This position is responsible for developing and ... Must have 3-5 years of experience in operations, customer service, customer relations, or related ...
Customer Project Manager
Plymouth, MI · On-site
$77K - $99K/yr
As the Customer Project Manager your responsibilities will include: * Overall responsible for project management deliverables (set-up of project-charter, project management plan, communication ...
Customer Project Manager
Plymouth, MI · On-site
$77K - $99K/yr
As the Customer Project Manager your responsibilities will include: * Overall responsible for project management deliverables (set-up of project-charter, project management plan, communication ...
Customer Project Manager
$77K - $99K/yr
As the Customer Project Manager your responsibilities will include: * Overall responsible for project management deliverables (set-up of project-charter, project management plan, communication ...
Customer Project Manager
$77K - $99K/yr
As the Customer Project Manager your responsibilities will include: * Overall responsible for project management deliverables (set-up of project-charter, project management plan, communication ...
Customer Project Manager
$77K - $99K/yr
As the Customer Project Manager your responsibilities will include: * Overall responsible for project management deliverables (set-up of project-charter, project management plan, communication ...
Quick apply
Customer Project Manager
$77K - $99K/yr
As the Customer Project Manager your responsibilities will include: * Overall responsible for project management deliverables (set-up of project-charter, project management plan, communication ...
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer ...
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Entry Level Customer Support Representative
Livonia, MI · On-site
$15 - $17/hr
Duties: * Entering data * Splitting and labeling loan packages * Ordering verifications of income * Verifying Social Security Numbers * Indexing of loan conditions * Ordering and uploading documents
Quick apply
Be Seen First
Entry Level Customer Support Representative
Livonia, MI · On-site
$15 - $17/hr
Duties: * Entering data * Splitting and labeling loan packages * Ordering verifications of income * Verifying Social Security Numbers * Indexing of loan conditions * Ordering and uploading documents
Be Seen First
Entry Level Customer Support Representative
Livonia, MI · On-site
$15 - $17/hr
Duties: * Entering data * Splitting and labeling loan packages * Ordering verifications of income * Verifying Social Security Numbers * Indexing of loan conditions * Ordering and uploading documents
Quick apply
Be Seen First
Entry Level Customer Support Representative
Livonia, MI · On-site
$15 - $17/hr
Duties: * Entering data * Splitting and labeling loan packages * Ordering verifications of income * Verifying Social Security Numbers * Indexing of loan conditions * Ordering and uploading documents
Customer Desk Specialist
$16.25 - $21.50/hr
They will work with Regional Demand Planning Manager, Statistical Analyst, Reporting, Product Life Cycle Planner & Customer Management Team for aligning the demand volumes and secure a robust short ...
Customer Desk Specialist
$16.25 - $21.50/hr
They will work with Regional Demand Planning Manager, Statistical Analyst, Reporting, Product Life Cycle Planner & Customer Management Team for aligning the demand volumes and secure a robust short ...
Customer Desk Specialist
Plymouth, MI · On-site
$16.25 - $21.50/hr
They will work with Regional Demand Planning Manager, Statistical Analyst, Reporting, Product Life Cycle Planner & Customer Management Team for aligning the demand volumes and secure a robust short ...
Customer Desk Specialist
Plymouth, MI · On-site
$16.25 - $21.50/hr
They will work with Regional Demand Planning Manager, Statistical Analyst, Reporting, Product Life Cycle Planner & Customer Management Team for aligning the demand volumes and secure a robust short ...
Customer Service Manager/Customer Concierge
Kalamazoo, MI · On-site
$16 - $22/hr
Duties include, but are not limited to: - Day to day management of an office (phones, receiving, inventory mgt., office staff scheduling) - Responding to inbound customer inquiries via phone/email ...
Customer Service Manager/Customer Concierge
Kalamazoo, MI · On-site
$16 - $22/hr
Duties include, but are not limited to: - Day to day management of an office (phones, receiving, inventory mgt., office staff scheduling) - Responding to inbound customer inquiries via phone/email ...
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Sales / Outside Sales / Customer Success Manager / Sports Advertising
Lansing, MI · On-site
$60K - $75K/yr
Manage and track sales and progress in customer relationship management software * Support customers after initial sales to ensure satisfaction and realize opportunities for further sales * Research ...
New
Quick apply
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Sales / Outside Sales / Customer Success Manager / Sports Advertising
Lansing, MI · On-site
$60K - $75K/yr
Manage and track sales and progress in customer relationship management software * Support customers after initial sales to ensure satisfaction and realize opportunities for further sales * Research ...
New
Customer Manager information
See Michigan salary details
$28.8K - $34.6K
8% of jobs
$38.8K is the 25th percentile. Wages below this are outliers.
$34.6K - $40.5K
23% of jobs
$40.5K - $46.4K
6% of jobs
$46.4K - $52.2K
8% of jobs
The median wage is $53.4K / yr.
$52.2K - $58.1K
18% of jobs
$58.1K - $63.9K
8% of jobs
$65.4K is the 75th percentile. Wages above this are outliers.
$63.9K - $69.8K
9% of jobs
$69.8K - $75.7K
6% of jobs
$75.7K - $81.5K
3% of jobs
$81.5K - $87.4K
4% of jobs
$87.4K - $93.3K
4% of jobs
$28.8K
$57.6K
$93.3K
How much do customer manager jobs pay per year?
As of Jul 15, 2026, the average yearly pay for customer manager in Michigan is $57,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $68,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?
To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.
Is a CSA job stressful?
A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. The level of stress varies based on the work environment, workload, and individual coping skills, but it often requires strong communication and patience. Proper training and support can help manage stress levels effectively.
What are some common challenges faced by Customer Managers and how can they be addressed?
Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.
What is the difference between Customer Manager vs Customer Service Representative?
| Aspect | Customer Manager | Customer Service Representative |
|---|---|---|
| Credentials | Experience in account management, sometimes certifications in CRM tools | Basic customer service training, sometimes certifications in communication skills |
| Work Environment | Office-based, client-facing, strategic planning | Call centers, retail, or online support |
| Employer & Industry Usage | Used across industries like retail, finance, tech for managing key accounts | Common in retail, telecom, hospitality for handling customer inquiries |
| Search & Comparison Intent | Looking for roles involving account management and client retention | Seeking entry-level or support roles in customer service |
Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.
What is the highest paid customer service job?
The highest paid customer service roles are often executive-level positions such as Customer Service Directors or Vice Presidents, with salaries reaching six figures or more. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.
What does a Customer Manager do?
A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
Do you need a degree to be a customer service manager?
A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.
What is the role of a customer manager?
A customer manager is responsible for maintaining and improving relationships with clients, ensuring customer satisfaction, and addressing their needs. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.
What are the most commonly searched types of Customer jobs in Michigan? The most popular types of Customer jobs in Michigan are:
What are popular job titles related to Customer Manager jobs in Michigan? For Customer Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Michigan look for? The top searched job categories for Customer Manager jobs in Michigan are:
- Manager Customer Onboarding
- Customer Retention
- Customer Success
- Senior Customer Success Manager
- Associate Customer Success Manager
- Urgently Hiring Senior Customer Success Manager
- Virtual Customer Success Manager
- Ehr Customer Success Manager
- Night Shift Customer Success Manager Remote
- Educational Customer Success Manager
What cities in Michigan are hiring for Customer Manager jobs? Cities in Michigan with the most Customer Manager job openings:
Acosta rating
6.3
Based on 136 frontline employees who took The Breakroom Quiz
35th of 48 rated marketing agency
Job description
Are you a results-driven professional with a passion for sales and strategic growth? We're looking for a Customer Manager to lead and manage our principals' business within designated customer accounts. In this role, you'll drive sales performance, strengthen client relationships, and execute strategic plans that deliver measurable results.
Education: Bachelor's degree in Business, Marketing, or a related field-or equivalent professional experience.
Experience: Minimum of 6 months in retail (CPG industry), marketing, space management, or resets. Experience in sales administration or finance is a plus.
Technical Proficiency: Strong command of Microsoft Office Suite (PowerPoint, Excel, Word, Outlook) and web-based applications. Excellent presentation and communication skills required.
Project Management: Proven ability to manage multiple projects simultaneously with strong organizational and time-management skills.
Physical Requirements
- Visual acuity and color perception
- Ability to lift up to 50 lbs. and carry up to 20 lbs.
- Ability to push/pull materials
- Active listening and verbal communication
- Willingness and ability to travel as needed
Why Join Us?
Be part of a team that values strategic thinking, proactive communication, and a commitment to excellence. As a Customer Manager, you'll play a pivotal role in driving growth and delivering value to our clients and partners.
Apply today to make a significant impact as a Customer Manager!
#DiscoverYourPath
Here's what you'll be doing:
- Achieve Sales Objectives: Deliver volume and sales fundamentals-including merchandising, assortment, pricing, and shelving-while optimizing cost efficiency.
- Strategic Account Planning: Develop and execute a comprehensive Customer Business Plan aligned with principal priorities to ensure long-term success.
- Client Relationship Management: Engage directly with key decision-makers to present and sell business plans, programs, and growth strategies.
- Cost and Revenue Optimization: Maximize revenue through brokerage, commissions, bonuses, and contests while managing expenditures and maintaining cost-effective operations.
- In-Store Execution: Ensure a superior in-store presence by collaborating with customer operations teams and maintaining strong retail execution.
- Trade Marketing Management: Oversee trade marketing funds, coordinate direct shipments, and leverage data insights to support sales initiatives.
- Budget Compliance: Operate within established budgets, ensuring efficient and effective resource utilization.
- Cross-Functional Communication: Maintain proactive communication with key principals and internal teams to ensure alignment and collaboration.
- Retail Collaboration: Partner with Retail Sales Managers on major initiatives such as new product launches, promotional drives, and contests.
- Market Intelligence: Apply market and customer insights to involve marketing, technology, and administrative resources in achieving business goals.
- Information Sharing: Provide timely updates on sales priorities to internal stakeholders and contribute to knowledge sharing across teams.
- Team Contribution: Share insights and collaborate with peers to build organizational capability and drive collective success.
- Technology Utilization: Use internal systems and tools to support business planning and maintain proficiency in communication platforms.
- Continuous Improvement: Offer feedback to leadership on opportunities to enhance operations and build organizational strength.
- Special Projects: Support the team by completing assigned projects that contribute to overall business success.
About Acosta
Sourced by ZipRecruiter
We are the sales and marketing powerhouse behind the most recognized brands. Many of our relationships originated over 50 years ago and continue to thrive today due to the exceptional value and client service we provide. In addition to having long-standing relationships with high-profile brands and we also enjoy partnerships with leading retailers Kroger, Walmart, Costco, and PetSmart and brands including P&G, Kraft-Heinz, Campbell's, Coca-Cola.
Industry
Marketing and retail
Company size
10,000+ Employees
Headquarters location
Jacksonville, FL, US