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Part Time Customer Jobs in Michigan (NOW HIRING)

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All JobsCustomer JobsPart Time Customer JobsPart Time Customer Jobs in Michigan

Part Time Customer information

See Michigan salary details

$8

$16

$23

How much do part time customer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for part time customer in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a part-time customer service job?

Part-time customer service jobs involve assisting customers with their inquiries, problems, or requests, but on a work schedule that is less than full-time—typically under 35 hours per week. These roles can be in-person, such as in retail stores or call centers, or remote, such as online chat or phone support. Part-time positions offer flexibility for students, parents, or anyone seeking supplemental income. Responsibilities often include answering questions, resolving complaints, processing orders, and providing general support to customers.

What are the typical work schedules and flexibility options for part-time customer service roles?

Part-time customer service positions typically offer flexible scheduling, which can include evening, weekend, or split shifts to accommodate both business needs and employee availability. Many employers allow part-time team members to indicate their preferred hours, making it a suitable option for students, parents, or those with other commitments. However, schedules may vary week to week, and peak business periods often require additional coverage. It's common to work closely with supervisors and other team members to ensure all shifts are covered, fostering a collaborative work environment.

What are the key skills and qualifications needed to thrive as a part-time customer service representative, and why are they important?

To thrive as a Part-Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale systems, and telephone systems is often required. Patience, active listening, and a positive attitude are crucial soft skills for building rapport and resolving customer issues effectively. These competencies are vital for providing excellent service, retaining customers, and representing the company’s values in every interaction.

What is the difference between Part Time Customer and Part Time Sales Associate?

AspectPart Time CustomerPart Time Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience often preferred
Work EnvironmentRetail stores, call centers, service desksRetail stores, showrooms, malls
Employer & Industry UsageCustomer service departments across retail, hospitality, and service industriesRetail stores, electronics, apparel, and specialty shops
Common Search & ComparisonCustomer service roles, support positionsSales roles, retail positions

Part Time Customer roles focus on assisting customers, answering inquiries, and providing support, while Part Time Sales Associate positions emphasize selling products and increasing sales. Both roles often require similar credentials and are found in retail environments, but their primary responsibilities differ.

Are there any part time customer service jobs that pay well?

Part time customer service jobs can pay competitive wages, often ranging from minimum wage to $15-$20 per hour depending on the industry, location, and experience. Positions that require specialized skills, such as technical support or bilingual abilities, tend to offer higher pay. Additionally, some companies provide bonuses or incentives for performance, which can increase overall earnings.

What are the most commonly searched types of Customer jobs in Michigan?

The most popular types of Customer jobs in Michigan are:

What cities in Michigan are hiring for Part Time Customer jobs?

Cities in Michigan with the most Part Time Customer job openings:

Part Time Customer jobs near you
Infographic showing various Part Time Customer job openings in Michigan as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Part-time Customer Service Representative

Hoover Electric, Plumbing, Heating, and Cooling

Troy, MI • On-site

$18 - $22/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Part-time

Description

Part-time Customer Service Representative

At Hoover, we're more than a home services company—we're a community. As a trusted local business experiencing rapid growth, we take pride in delivering quality work while creating an environment where employees feel supported, valued, and empowered to succeed.

We're currently looking for a Customer Service Representative to serve as the first point of contact for our customers. In this role, you'll help create an exceptional customer experience by providing outstanding service over the phone, accurately managing customer information, and supporting our internal operations. Your professionalism, communication skills, and attention to detail will help ensure every customer interaction reflects the Hoover standard.

At Hoover, you get more than just a paycheck—you get the opportunity to grow your career with a company that treats employees like family and delivers the quality our community depends on.

Compensation & Benefits

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Prescription Drug Coverage
• Employee Assistance Program (EAP)
• Company-Matched 401(k) Retirement Plan
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Time Off and Vacation
• 6 Paid Holidays
• Biweekly Pay

Tools & Support

• Consistent Weekly Work Schedule (Monday–Friday with occasional Saturdays)
• Ongoing Technical and Professional Development Training
• Supportive Team Environment with Advancement Opportunities
• Modern Customer Management Software and Systems
• NB Fitness Discount

Responsibilities

• Answer all inbound calls using company-approved scripts, policies, and service standards
• Accurately enter and maintain customer records within company software
• Monitor and respond promptly to voicemails, emails, and marketing-generated leads
• Notify dispatch immediately of canceled appointments to maximize schedule efficiency
• Meet daily Customer Service Representative Key Tracking Indicators (KTIs) and submit weekly performance updates
• Make outbound calls to VIP Maintenance Plan members to schedule prepaid maintenance visits
• Resolve customer questions and concerns professionally, escalating issues when appropriate
• Ensure all documentation, forms, and payments are completed accurately and submitted on time
• Work collaboratively with dispatch, technicians, and management to deliver an exceptional customer experience

Performance Expectations

• Answer 30–60 inbound calls per day with professionalism and efficiency
• Maintain a booking efficiency of at least 85%
• Schedule a minimum of 10 VIP prepaid maintenance visits each month
• Maintain accurate customer records and complete documentation with minimal errors
• Create positive customer experiences that generate loyalty, referrals, and positive reviews
• Demonstrate reliability, accountability, and professionalism in every customer interaction

Desired Traits

• Positive, dependable, and accountable with a strong work ethic
• Professional communicator with exceptional customer service skills
• Coachable, team-oriented, and eager to learn and grow
• Organized with strong attention to detail and excellent time management skills
• Calm problem solver who remains composed in fast-paced situations
• Confident and comfortable asking for the appointment while helping customers find the best solution
• High-energy team player who contributes positively to Hoover's culture
• Committed to delivering an outstanding customer experience on every interaction

Requirements

· 1–2 years of experience in a call center or customer-facing administrative role

· Excellent verbal and written communication skills

· Attention to detail and organizational skills

· Proficient in Microsoft Office and/or Service Titan experience is a plus

· Ability to multitask and remain calm under pressure

· Customer-first mindset with a proactive, solution-oriented approach

Salary Description
$18- $22/hr

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