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Customer Associate Jobs in Michigan (NOW HIRING)

The Client Associate will work with our Private Advisor team members and will interact directly with high-net-worth clients. The ideal candidate will be the face of the practice and is thorough in ...

Customer Service Associate

Belleville, MI ยท On-site

$13.75 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate

Mount Pleasant, MI ยท On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Mount Pleasant, MI ยท On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Ferndale, MI ยท On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Ann Arbor, MI ยท On-site

$14.25 - $19.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Muskegon, MI ยท On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Lansing, MI

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Flushing, MI ยท On-site

$12.50 - $17.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Dexter, MI ยท On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Hillsdale, MI ยท On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Fenton, MI ยท On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Dexter, MI ยท On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Coloma, MI ยท On-site

$13.25 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

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Showing results 1-20

Customer Associate information

See Michigan salary details

$16.1K

$44.4K

$65.8K

How much do customer associate jobs pay per year?

As of Jun 26, 2026, the average yearly pay for customer associate in Michigan is $44,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $54,000.00 per year, depending on experience, location, and employer.

What are Customer Associates?

Customer Associates are professionals who interact directly with customers to provide support, answer questions, and resolve issues related to products or services. They often work in retail, call centers, or other customer-facing environments, acting as the primary point of contact between the company and its clients. Their responsibilities may include processing transactions, handling complaints, providing information, and ensuring customer satisfaction. Effective communication and problem-solving skills are essential for this role. Customer Associates play a key role in maintaining positive customer relationships and fostering brand loyalty.

What is the difference between Customer Associate vs Sales Associate?

AspectCustomer AssociateSales Associate
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; sales experience helpful
Work EnvironmentRetail stores, customer service centersRetail, tele sales, or direct sales settings
Employer & Industry UsageRetail, banking, hospitalityRetail, electronics, apparel
Common Search & Comparison IntentCustomer service, support rolesSales, revenue generation roles

While both roles involve interacting with customers, a Customer Associate primarily focuses on providing support and ensuring customer satisfaction, whereas a Sales Associate emphasizes selling products or services to meet sales targets. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are some common challenges faced by Customer Associates and how can they be addressed?

Customer Associates often encounter challenges such as managing high call volumes, handling difficult customers, and staying updated on product or policy changes. To address these, strong communication and problem-solving skills are essential. It's helpful to regularly review training materials and seek feedback from supervisors or peers. Building a supportive network within your team can also provide guidance and reduce stress during busy periods.

What are the key skills and qualifications needed to thrive as a Customer Associate, and why are they important?

To thrive as a Customer Associate, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is typically required. Outstanding interpersonal skills, patience, and a positive attitude help build rapport and resolve customer concerns effectively. These skills are essential for delivering excellent customer service, ensuring customer satisfaction, and supporting business retention and growth.
What are the most commonly searched types of Customer jobs in Michigan? The most popular types of Customer jobs in Michigan are:
Infographic showing various Customer Associate job openings in Michigan as of June 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,420 per year, or $21.4 per hour.

Client Associate

Rockefeller Financial

Birmingham, MI โ€ข On-site

Other

Posted 29 days ago


Job description

About Rockefeller Capital Management
Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 33 markets throughout the United States, as well as an office in London. The Firm oversees $221 billion in client assets as of May 31, 2026.
Position
A Private Advisor team within our Rockefeller Global Family Office business unit is seeking a motivated individual to join its growing team as a Client Associate. The Client Associate will work with our Private Advisor team members and will interact directly with high-net-worth clients. The ideal candidate will be the face of the practice and is thorough in their work, operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and is driven to develop and grow in their role.
Responsibilities
  • Account opening and maintenance
  • Transferring assets and money movement
  • Completing investment subscription documents
  • Cash management & RMDs
  • Assisting with client online access
  • Responding to account activity and statement inquiries
  • Managing life events
  • Administrative work as needed
  • Provide top quality service to clients and complete administration of client accounts
  • Handle operational aspects of client accounts including reporting on account holdings and investment performance, posting daily cash activity, and entering trade instructions
  • Generate expense reports for submission using Concur
  • Process new accounts and account maintenance, by obtaining all necessary approvals and ensuring all client documentation is returned, completed and approved
  • Process all client cashiering requests (money market redemptions, wires, checks, journals, check deposits, etc.)
  • Support marketing efforts by promoting client seminars and events
  • Offer administrative and office management support to the team
  • Prepare client correspondence, obtain necessary management approvals, and transmit
  • Review daily activity and reconcile current client activity, funds transfers and previous day's activity and trades against various clearing firm systems to ensure accuracy
  • Oversee client insurance and annuities processes
  • Assist in preparation of key documents, PowerPoint presentations and reports for client meetings
  • Attend client meetings as necessary and present client performance
  • Complete necessary filing and maintain client files
  • Attend compliance and continuing education training sessions as required by regulatory agencies and the firm
  • Additional duties as assigned
Qualifications
  • 1-3 years prior client service experience within financial industry, or equivalent experience, preferred
  • Series 7 & 66 strongly preferred, and if not, willing to obtain
  • BA/BS degree
Skills
  • Strong client facing, interpersonal, organizational, and client service skills
  • Detail-oriented with ability to prioritize and organize workflow
  • Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively with frequent interruptions
  • Strong Microsoft Office skills including Excel & PowerPoint
  • Experience with eMoney financial planning software a plus

Disclosure
Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, "Rockefeller") is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law ("protected characteristics").
Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.