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Seasonal Customer Service Associate Jobs (NOW HIRING)

Hertz

Seasonal Customer Service Associate

Rochester, NY · On-site

$17.50/hr

The Seasonal Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent ...

Michaels Stores

Seasonal Customer Service

Lufkin, TX

$11 - $14.25/hr

Store - Lufkin, TX Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete ...

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How much do seasonal customer service associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for seasonal customer service associate in the United States is $15.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.59 per hour, depending on experience, location, and employer.

What is a seasonal customer service associate?

A Seasonal Customer Service Associate is a temporary employee hired by companies, especially during busy periods like holidays or sales events, to assist customers with their needs. Their primary responsibilities include answering customer inquiries, processing orders, handling returns, and ensuring a positive shopping experience. Seasonal positions typically last a few weeks to several months, depending on the employer’s needs. This role requires strong communication skills, flexibility, and the ability to work in a fast-paced environment. Many seasonal associates gain valuable experience and may be considered for permanent positions after the season ends.

What are the key skills and qualifications needed to thrive as a seasonal customer service associate?

To thrive as a Seasonal Customer Service Associate, you need basic customer service skills, problem-solving ability, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, online chat platforms, and inventory management tools is typically required. Strong interpersonal skills, patience, and adaptability help you deliver a positive customer experience during busy periods. These skills are important to efficiently handle high customer volumes, resolve issues quickly, and maintain customer satisfaction during peak seasons.

What are some common challenges faced by seasonal customer service associates, and how can they be managed effectively?

Seasonal Customer Service Associates often encounter high call or customer volumes, especially during peak shopping periods, which can be overwhelming. Managing time efficiently and staying organized are key to handling multiple tasks and inquiries. It's also important to quickly learn company policies and product information, as seasonal roles have a steep learning curve. Seeking support from experienced team members and using available training resources can help new associates adapt swiftly and deliver excellent service.

What is the difference between Seasonal Customer Service Associate vs Retail Customer Service Associate?

AspectSeasonal Customer Service AssociateRetail Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; ongoing training often provided
Work EnvironmentTemporary, high-volume retail settings during peak seasonsYear-round retail stores, customer-facing roles
Employer & IndustryRetail stores, malls, online marketplaces during holidaysRetail stores, supermarkets, specialty shops
Search & Comparison IntentYes, often searched for seasonal roles vs permanent rolesYes, compared for ongoing vs temporary positions

Seasonal Customer Service Associates work temporarily during busy seasons like holidays, focusing on high-volume customer interactions. Retail Customer Service Associates typically work year-round, providing ongoing support in retail environments. Both roles require similar skills and training but differ mainly in duration and seasonal demand.

What cities are hiring for Seasonal Customer Service Associate jobs?

Cities with the most Seasonal Customer Service Associate job openings:

What are the most commonly searched types of Seasonal Customer Service jobs?

The most popular types of Seasonal Customer Service jobs are:

Who are the top companies hiring for Seasonal Customer Service Associate jobs?

The top employers for Seasonal Customer Service Associate jobs are:

What states have the most Seasonal Customer Service Associate jobs?

States with the most job openings for Seasonal Customer Service Associate jobs include:

What are popular job titles related to Seasonal Customer Service Associate jobs?

For Seasonal Customer Service Associate jobs, the most frequently searched job titles are:

Seasonal Customer Service Associate jobs near you
Infographic showing various Seasonal Customer Service Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,669 per year, or $15.7 per hour.

Seasonal Customer Service Associate

Hertz

Rochester, NY • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Key responsibilities

  • Handle customer interactions at the counter, resolving issues promptly with professionalism and hospitality.

  • Serve as the primary liaison for Net Promoter Score (NPS), analyzing results and communicating performance actions to improve guest satisfaction.

  • Communicate and assist employees in understanding customer needs, providing guidance, feedback, and coaching to enhance service quality.

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

141st of 177 rated vehicle equipment hire

Job description


The Seasonal Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $17.50/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • Up to 40% off the base rate of any standard Hertz rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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