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Customer Manager Jobs in Michigan (NOW HIRING)

aan

Customer Accounts Manager

Eastpointe, MI · On-site

$15.50 - $16.25/hr

Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Aaron's

Customer Accounts Manager

Eastpointe, MI · On-site

$15.50 - $16.25/hr

Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Manager

Westland, MI

$15.50 - $16.25/hr

Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Aaron's

Customer Accounts Manager

Westland, MI · On-site

$15.50 - $16.25/hr

Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

Swbc

Customer Success Manager

Grand Rapids, MI

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

SWBC

Customer Success Manager

Grand Rapids, MI

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

A2MAC1

Customer Success Manager

Detroit, MI · On-site

Lead and facilitate customer workshops and discussions to ensure optimal solution design and proactive expectation management * Build and maintain strong customer relationships, serving as the main ...

Hertz

Customer Operations Manager

Grand Rapids, MI

$54K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

Farmer John's Home & Garden

Be Seen First

Customer Service Manager

Farmington Hills, MI · On-site

The Customer Service Manager is part of the company core management team and responsible for leading and inspiring a dynamic customer service and front end department. This role requires strong ...

A2MAC1

Customer Success Manager

Detroit, MI · On-site

Lead and facilitate customer workshops and discussions to ensure optimal solution design and proactive expectation management * Build and maintain strong customer relationships, serving as the main ...

A2MAC1

Customer Success Manager

Detroit, MI

Lead and facilitate customer workshops and discussions to ensure optimal solution design and proactive expectation management * Build and maintain strong customer relationships, serving as the main ...

A2Mac1

Customer Success Manager

Detroit, MI · On-site

Lead and facilitate customer workshops and discussions to ensure optimal solution design and proactive expectation management * Build and maintain strong customer relationships, serving as the main ...

Hertz

Customer Operations Manager

Grand Rapids, MI · On-site

$54K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and ...

Bosch Group

Customer Project Manager

Plymouth, MI

$77K - $99K/yr

... customer satisfaction). * Drive initiatives to maintain and improve commercial performance. (EBIT, EBIT hunting, change management, resource/sample profitability, etc.) * Monitor and control project ...

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Showing results 41-60

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Michigan

Customer Manager information

See Michigan salary details

$28.8K

$57.6K

$93.3K

How much do customer manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer manager in Michigan is $57,614.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $68,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
What are the most commonly searched types of Customer jobs in Michigan? The most popular types of Customer jobs in Michigan are:
What are popular job titles related to Customer Manager jobs in Michigan? For Customer Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Michigan look for? The top searched job categories for Customer Manager jobs in Michigan are:
What cities in Michigan are hiring for Customer Manager jobs? Cities in Michigan with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Michigan as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,614 per year, or $27.7 per hour.

Customer Accounts Manager

aan

Eastpointe, MI • On-site

$15.50 - $16.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Customer Accounts Manager

The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
  • Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
  • Second up to the General Manager
  • Build authentic customer relationships to support customers in their ownership goals and drive sales
  • Manage the collections process by counseling customers to gain timely lease/merchandise renewals
  • Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
  • Contact customers who have not renewed merchandise agreements
  • Maintain customers contact over the phone and through home visits
  • Update customers information and maintain accuracy
  • Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
  • Clean and certify merchandise in the cleaning station for all merchandise personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any other reasonable duties requested by management

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of college or two years of previous management experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

Aaron’s Total Rewards 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

  • Paid time off, including vacation days, sick days, and holidays  
  • Medical, dental and vision insurance  
  • 401(k) plan with contribution matching 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

**Benefits vary based on FT and PT employment status.

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