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Overnight Customer Service Jobs in Michigan (NOW HIRING)

Planet Fitness

OVERNIGHT Friendly Team Member

Adrian, MI · On-site

$13/hr

  • Medical

  • Dental

  • Vision

  • PTO

Overnight Customer Service Team Member (Custodian) Location: Planet Fitness - Adrian, MI Company: PEC Fitness Inc. Job Summary: PEC Fitness Inc. is seeking a dependable, hardworking Overnight ...

Kwik Trip, Inc.

Customer - Food Service - Overnight

Bessemer, MI · On-site

$15 - $20.30/hr

  • Medical

  • Retirement

  • PTO

Kwik Trip 1183 Pay Range: $15.00 to $20.30 + $3/hr Overnight Premium Shift: Overnights Actual pay ... Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to ...

Barney Castle Oil

Customer Service Associate

Mancelona, MI · On-site

$12 - $16.75/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers ... Requirements This position is primarily scheduled for overnight shifts. Candidates must be ...

Blarney Castle Oil Co.

Customer Service Associate

Hart, MI · On-site

$12 - $16.50/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers ... Requirements This position is primarily scheduled for overnight shifts. Candidates must be ...

Barney Castle Oil

Customer Service Associate

Mesick, MI · On-site

$13.25 - $18.50/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers ... Requirements This position is primarily scheduled for overnight shifts. Candidates must be ...

Blarney Castle Oil Co.

Customer Service Associate

Mesick, MI · On-site

$13.25 - $18.50/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers ... Requirements This position is primarily scheduled for overnight shifts. Candidates must be ...

Barney Castle Oil

Customer Service Associate

Harrison, MI · On-site

$12.50 - $17.50/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers ... Requirements This position is primarily scheduled for overnight shifts. Candidates must be ...

Blarney Castle Oil Co.

Customer Service Associate

Alpena, MI · On-site

$12.75 - $17.50/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers ... Requirements This position is primarily scheduled for overnight shifts. Candidates must be ...

Barney Castle Oil

Customer Service Associate

Alpena, MI · On-site

$12.75 - $17.50/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers ... Requirements This position is primarily scheduled for overnight shifts. Candidates must be ...

Blarney Castle Oil Co.

Customer Service Associate

Hart, MI · On-site

$12 - $16.50/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers ... Requirements This position is primarily scheduled for overnight shifts. Candidates must be ...

Blarney Castle Oil Co.

Customer Service Associate

Alpena, MI · On-site

$12.75 - $17.50/hr

Description As a Customer Service Associate, you'll be one of the friendly faces our customers ... Requirements This position is primarily scheduled for overnight shifts. Candidates must be ...

dbi

Customer Service

Grand Rapids, MI · On-site

$15.25 - $21/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

dbi

Customer Service

Grand Rapids, MI · On-site

$15.25 - $21/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

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Overnight Customer Service information

See Michigan salary details

$8

$16

$23

How much do overnight customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for overnight customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is an overnight customer service?

Overnight customer service jobs involve assisting customers during overnight hours, typically outside of regular business times. Employees in these roles may answer phone calls, respond to emails or chats, and resolve customer issues or inquiries. These positions are common in industries that require 24/7 support, such as hospitality, retail, financial services, and tech companies. Overnight shifts usually run from late evening to early morning and may offer shift differentials or other incentives. Strong communication skills and the ability to work independently are important for success in this role.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, resilience, and the ability to stay focused during night shifts are crucial soft skills for this role. These skills and qualities ensure that customer needs are met efficiently and professionally, even during off-peak hours when support is critical.

What are some common challenges faced by overnight customer service representatives, and how can they be managed?

Overnight Customer Service representatives often encounter challenges such as handling high volumes of inquiries with limited immediate supervision and managing customer issues that may be more urgent due to the late hours. Additionally, working overnight shifts can impact personal routines and require strong self-motivation. Successful representatives typically develop effective time-management skills, maintain clear communication with team members during shift changes, and utilize available resources to resolve issues efficiently. Employers often provide training and support to help overnight staff adapt and thrive in this unique work environment.

What is the difference between Overnight Customer Service vs Customer Support Specialist?

AspectOvernight Customer ServiceCustomer Support Specialist
Work HoursTypically overnight shifts, often 10 PM to 6 AMDaytime or flexible hours, depending on company
Work EnvironmentCall centers, remote, or office settings with night shiftsOffice, remote, or call centers during regular business hours
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service skills
Industry UsageCommon in retail, tech, and service industries with 24/7 supportUsed across various industries for client interaction and support

Overnight Customer Service roles focus on providing support during night hours, often requiring specific shift schedules. Customer Support Specialists typically work during regular hours but share similar skills and credentials. The main difference lies in the work hours and environment, with overnight roles catering to 24/7 operations and support specialists serving daytime needs.

What are the most commonly searched types of Customer Service jobs in Michigan?

The most popular types of Customer Service jobs in Michigan are:

What are popular job titles related to Overnight Customer Service jobs in Michigan?

For Overnight Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Overnight Customer Service jobs in Michigan look for?

The top searched job categories for Overnight Customer Service jobs in Michigan are:

What cities in Michigan are hiring for Overnight Customer Service jobs?

Cities in Michigan with the most Overnight Customer Service job openings:

Overnight Customer Service jobs near you
Infographic showing various Overnight Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Overnight Customer Service Representative

EPIC Fitness Group

Livonia, MI • On-site

$15 - $20.25/hr

Other

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

We are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience!
Why you should join Planet Fitness:

  • Great growth opportunities - we are a dynamic and growing company
  • Set Schedule
  • Medical, Dental and Vision insurance benefits (available to eligible employees)
  • Employee Referral Bonus Program
  • This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM.
  • FREE Black Card Membership
  • 401(k) with generous employer match
  • Profit sharing program!
  • A sparkling clean work environment (where we all pitch in to keep the club pristine!)
  • Contribute to changing people's lives every day by helping us create a healthier Planet
  • Work hard play hard with an amazing group of talented, dynamic team members
  • Employee Assistance Program (EAP)
Some of your responsibilities will include:
  • The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.
  • Respond to member questions and concerns in a timely and professional manner.
  • Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.
Qualifications and Physical Demands:
  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Customer service experience preferred.
  • Continual standing and walking during your shift.
  • Continual talking to members and potential members in person and on the phone during your shift.
  • Must be able to lift 45 pounds.
What It Means to Join the Planet Fitness Team:
  • It means embodying our EPIC core values: Executional Excellence, People First, Integrity and Customer Mania.
  • It means being part of a company that cares about improving the health and well-being of our communities.
  • It means being a part of a supportive, engaging, inclusive workforce that values diversity and creates an environment where everyone can feel they belong.
  • It means encouraging professional growth and development.
  • It means creating a positive impact in our local communities through philanthropic initiatives.
  • It means being part of a brand of which you can be proud!

Equal Opportunity Employer

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