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Customer Service Typing Jobs in Michigan (NOW HIRING)

Customer Service Representative

Warren, MI · On-site

$15 - $20.50/hr

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ... typing RESPONSIBILITIES: *Take calls and respond to customer inquiries in a a professional and ...

Customer Service Representative

Warren, MI

$15 - $20.50/hr

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ... typing RESPONSIBILITIES: Take calls and respond to customer inquiries in a a professional and ...

Customer Service Representative

Warren, MI

$15 - $20.50/hr

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ... typing RESPONSIBILITIES: Take calls and respond to customer inquiries in a a professional and ...

Be Seen First

The Customer Service Representative is responsible for performing all tasks relevant to in-house ... and typing skills * · Adaptable to varied work environments with or without reasonable ...

Customer Service Agent

Standish, MI

$12.75 - $17/hr

The Customer Service Agent will interact directly with dealers, end-use customers and sales ... Ability to utilize strategic selling and interpersonal skills when speaking or typing * Ability to ...

CSR I

Detroit, MI

$15.75 - $21.50/hr

The CSR I will maintain a positive attitude along with providing clear communications as well as ... Accurate typing and data entry skills * Proficiency in MS Office applications such as Outlook ...

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Customer Service Typing information

See Michigan salary details

$8

$16

$23

How much do customer service typing jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for customer service typing in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Customer Service Typing position, and why are they important?

Success in a Customer Service Typing role relies on fast and accurate typing skills, strong attention to detail, and previous experience in customer support or data entry. Familiarity with customer relationship management (CRM) software, online chat platforms, and standard office software is often required. Excellent written communication, patience, and problem-solving skills help individuals excel when responding to customer inquiries and resolving issues. These abilities ensure customer interactions are handled efficiently and professionally, leading to greater satisfaction and smoother operations.

What does a typical day look like for someone in a Customer Service Typing role?

A typical day for someone in Customer Service Typing involves responding to customer inquiries through email, live chat, or messaging platforms, accurately documenting interactions, and updating customer records. You may work independently or as part of a larger customer service team, collaborating to resolve customer issues and escalate more complex problems when necessary. The environment tends to be fast-paced with set performance metrics such as response time and accuracy. Regular feedback and opportunities for skill development are common, and high performers may advance to supervisory or specialized customer service positions over time.

What is a Customer Service Typing job?

A Customer Service Typing job involves assisting customers through written communication, such as live chat, emails, or online support systems. Responsibilities typically include responding to inquiries, processing requests, and resolving issues efficiently. Strong typing skills, attention to detail, and excellent written communication are essential. This role is ideal for those who prefer text-based interaction over phone calls. Many businesses, including e-commerce and tech companies, hire for this position to enhance customer support.

What are the most commonly searched types of Customer Service Typing jobs in Michigan? The most popular types of Customer Service Typing jobs in Michigan are:
Infographic showing various Customer Service Typing job openings in Michigan as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,077 per year, or $16.4 per hour.
Customer Service Representative

Customer Service Representative

Thornton & Grooms

Farmington Hills, MI

$15.75 - $21.50/hr

Full-time

Posted 11 days ago


Job description

Customer Service Representative
Are you friendly, fast-paced, and passionate about creating a great customer experience? We’re looking for a Customer Service Representative to deliver a delightful experience for every customer while booking jobs into our 3-day board. If you thrive on communication, problem-solving, and helping the team win, this role is for you.
Big Task
Provide every customer with a delightful experience while booking jobs into the 3-day board and supporting the team’s scheduling success.
What You’ll Do
  • Handle inbound calls, outbound calls, chats, and online leads
  • Book appointments efficiently using the 3-day board
  • Deliver consistent service using the Six Steps of a Call
  • Support Home Care Club members with scheduling and renewals
  • Complete follow-up calls and administrative tasks as needed
KPIs
  • Raw inbound call booking rate of 37%+
  • Average handle time between 3–4.5 minutes
  • Quality score of 80%+
  • Minimum of 35 inbound touches per day
What You Bring
2–3 years of customer service or call center experience, strong communication and typing skills, Microsoft Office/Teams experience preferred, and a high school diploma or GED required.
Our Core Values
Love. Team. Professionalism. Today.
Mission Statement
To be ever building the professionalism, integrity, and honor of the trades.