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Telephone Customer Service Jobs in Michigan (NOW HIRING)

Airliquidehr

Customer Service Representative

Grandville, MI · On-site

$14.25 - $19.50/hr

R10096751 Customer Service Representative (Open) Location: Grandville, MI - Retail shop How will ... Answers and responds to incoming telephone inquiries from our customers. * Facilitates sales taking ...

Airgas

Customer Service Representative

Grandville, MI · On-site

$14.25 - $19.50/hr

R10096751 Customer Service Representative (Open) Location: Grandville, MI - Retail shop How will ... Answers and responds to incoming telephone inquiries from our customers. * Facilitates sales taking ...

McLaren

Customer Service Representative

Flint, MI · On-site

$15.50 - $21.25/hr

We are looking for a Customer Service Representative, to join in leading the organization forward ... This position will be responsible for daily member telephone calls which will include directing ...

GFL Environmental

Customer Service Rep

Traverse City, MI · On-site

$16 - $21.75/hr

Provide excellent customer service and professionalism to all customers via telephone, email, and web support Answer or place calls to customers to learn about and/or address their needs, concerns ...

Associa

Customer Service Representative

Ann Arbor, MI · On-site

$16 - $21.50/hr

Provides customer service support. Under moderate supervision, work may involve contact with ... Telephone Operator. • Processes and distributes incoming and outgoing mail for the office and ...

Clopay

Customer Service Representative

Lansing, MI · On-site

$14.25 - $19.50/hr

We currently have an opening for a Customer Service Representative in our Lansing location ... Communicate with customers in person at the Distribution Center and by telephone in entering orders ...

Lincare

Customer Service Rep

Saginaw, MI · On-site

$15 - $20.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

Lincare Holdings, Inc.

Customer Service Rep

Saginaw, MI · On-site

$15 - $20.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Verifies and updates demographic information such as address and telephone number in computerized ...

Domino's

Customer Service Representative

New Baltimore, MI · On-site

$14.50 - $19.75/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook ... Receiving and processing telephone orders. * Taking inventory and completing associated paperwork.

Domino's

Customer Service Representative

Waterford, MI · On-site

$16 - $21.50/hr

DESCRIPTION Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook ... Receiving and processing telephone orders. * Taking inventory and completing associated paperwork.

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All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Michigan

Telephone Customer Service information

See Michigan salary details

$8

$16

$23

How much do telephone customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for telephone customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and reliable internet. Employers often look for previous customer service experience, familiarity with CRM tools, and the ability to handle inquiries professionally, with some roles requiring specific certifications or training.

What are popular job titles related to Telephone Customer Service jobs in Michigan?

For Telephone Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Telephone Customer Service jobs in Michigan look for?

The top searched job categories for Telephone Customer Service jobs in Michigan are:

What cities in Michigan are hiring for Telephone Customer Service jobs?

Cities in Michigan with the most Telephone Customer Service job openings:

Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Representative

UGM SURFACES

Royal Oak, MI

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Pay: $17.00 - $19.00 per hour

Job description:

About Company:

Founded in 1999, UGM Surfaces is one of the most successful natural stone and engineered surface suppliers in the United States. UGM currently boasts over 600,000 square feet of stone gallery and showroom space, with locations in Chicago IL, Detroit MI, Cleveland OH, Milwaukee WI, St. Louis MO, Omaha NE, and Minneapolis MN. UGM specializes in providing the highest quality and largest selection of stone products to meet the needs of builders, contractors, fabricators, retailers, architects, interior designers, and tile distributors from around the United States.

About the Role: We are seeking a highly motivated and skilled Customer Service Representative to join our team in Milwaukee, MIL. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. Your main goal will be to ensure customer satisfaction by addressing inquiries and resolving issues in a timely and efficient manner. You will be working in a fast-paced environment, where you will be required to handle customer accounts, process orders, and respond to customer inquiries via telephone and email. Your positive attitude and problem resolution skills will be essential in this role.

Minimum Qualifications:

  • Excellent verbal and written communication skills
  • Strong problem resolution skills
  • Ability to work in a fast-paced environment
  • Experience in telephone customer service
  • Ability to handle customer inquiries and process orders

Preferred Qualifications:

  • Experience in the Stone & Granite industry
  • Bilingual in English and Spanish

Responsibilities:

  • Responding to customer inquiries via telephone and email
  • Processing customer orders and managing customer accounts
  • Resolving customer issues in a timely and efficient manner
  • Maintaining a positive attitude and providing exceptional customer service
  • Working in a fast-paced environment and meeting performance targets

Skills: As a Customer Service Representative, you will be utilizing your excellent verbal and written communication skills to respond to customer inquiries via telephone and email. Your problem resolution skills will be essential in resolving customer issues in a timely and efficient manner. You will be working in a fast-paced environment, where you will be required to handle customer accounts, process orders, and respond to customer inquiries. Your positive attitude and ability to maintain a professional demeanor will be crucial in providing exceptional customer service. Bilingual skills in English and Spanish are preferred, as it will enable you to communicate effectively with a wider range of customers.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person