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Customer Service Assistant Jobs in Michigan (NOW HIRING)

City of Troy

Customer Service Assistant

Troy, MI · On-site

$13.73 - $16/hr

Description Customer Service Assistant (Part-time) Recreation Department Starting at $13.73 - $16.00/hour Based on qualifications The Recreation Department offers high quality leisure programs and ...

City of Troy Michigan

Customer Service Assistant

Troy, MI · On-site

$13.73 - $16/hr

Description Customer Service Assistant (Part-time) Recreation Department Starting at $13.73 - $16.00/hour Based on qualifications The Recreation Department offers high quality leisure programs and ...

Customer Service

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Servicing - Customer Advocate

Ferndale, MI · On-site

$16 - $22.85/hr

... payment. * Assist borrowers with approved resolution options, including: * * Reinstatements ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...

New

Customer Service

Be Seen First

Servicing - Customer Advocate

Ferndale, MI · On-site

$16 - $22.85/hr

... payment. * Assist borrowers with approved resolution options, including: * * Reinstatements ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...

New

Downs Management LLC

Service Assistant

Utica, MI · On-site

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Downs Management LLC

Service Assistant

Dearborn, MI

$13.75 - $18.50/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Downs Management LLC

Service Assistant

Novi, MI

$14 - $18.75/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Ford's Garage

Service Assistant

Novi, MI · On-site

$14 - $18.75/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Ford's Garage

Service Assistant

Dearborn, MI · On-site

$13.75 - $18.50/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Ford's Garage

Service Assistant

Utica, MI · On-site

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Big Boy Restaurants

Service Assistant

Lansing, MI · On-site

$15.25 - $20.25/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

BIG BOY RESTAURANT GROUP LLC

Service Assistant

Charlotte, MI · On-site

$13.75 - $18.50/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

BIG BOY RESTAURANT GROUP LLC

Service Assistant

Midland, MI · On-site

$11.75 - $15.75/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

BIG BOY RESTAURANT GROUP LLC

Service Assistant

Midland, MI · On-site

$11.75 - $15.75/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

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Customer Service Assistant information

See Michigan salary details

$10

$17

$24

How much do customer service assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service assistant in Michigan is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Michigan?

The most popular types of Customer Service jobs in Michigan are:

What are popular job titles related to Customer Service Assistant jobs in Michigan?

For Customer Service Assistant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Michigan look for?

The top searched job categories for Customer Service Assistant jobs in Michigan are:

What cities in Michigan are hiring for Customer Service Assistant jobs?

Cities in Michigan with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,303 per year, or $17.5 per hour.

Customer Service Assistant

City of Troy

Troy, MI • On-site

$13.73 - $16/hr

Other

PTO

Re-posted 12 days ago

Job description

Description
Customer Service Assistant (Part-time)
Recreation Department
Starting at $13.73 - $16.00/hour
Based on qualifications
The Recreation Department offers high quality leisure programs and services that promote healthy and active lifestyles. Engaging programs such as dance, martial arts, yoga, day camps, and sports allow individuals and families the opportunity to meet their physical and social needs.
DUTIES
• Assist a diverse public with the City of Troy Recreation Programs.
• Process Community Center pass/membership applications, Recreation program registrations, and park shelter reservations.
• Serve as the first point of contact for customers, balancing front desk interactions and incoming phone calls with professionalism and efficiency.
• Perform general office duties, including but not limited to copying, filing, organizing records, and maintaining office documents.
• Maintain marketing materials and assist in the marketing of Recreation Programs.
• Enforce rules and regulations in order to ensure a safe environment.
• Provide assistance to other full and part-time employees.
• Attend to accidents, maintenance requests and incidents.
• Be knowledgeable about the City of Troy and assist public with referrals to other City departments.
• Perform other duties as assigned.
REQUIREMENTS
• High School graduate or GED equivalent
• Experience working with Windows-based computers.
• Ability to interact courteously and effectively with the public, recreation staff, recreation volunteers, and other City departments.
• Ability to work in a collaborative, dynamic, fast-paced environment, using excellent organizational and time management skills.
• As a condition of employment, the successful candidate must pass a pre-employment physical and drug screen (including marijuana).
PREFERENCES
• Experience in processing sales, registrations.
• CPR and First Aid Certification.
• Knowledge and experience with Recreation activities and programs.
HOURS
Year-round. Range of 9-15 hours per week.
Probable Shifts: Monday-Friday 7:45am-12:30pm or 12:30pm-5:00pm
Flexible availability desired for other days and evenings as required. Opportunities may exist to work additional weekdays as a substitute.
APPLY
Applications are available online at www.troymi.gov/jobopenings
This position adheres to the Earned Sick Time Act and accrues paid time off
AN EQUAL OPPORTUNITY EMPLOYER: The City of Troy is committed to providing equal opportunity employment to all applicants. The City of Troy will consider all qualified applicants for employment regardless of race, religion, color, sex, sexual orientation, gender identity or expression, height, weight, marital status, national origin, age, disability, or veteran status or any other basis protected by federal and law

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