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Customer Service Assistant Jobs in Michigan (NOW HIRING)

Tesla

Service Assistant

Ann Arbor, MI · On-site

$14.75 - $19.50/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

Tesla

Service Assistant

Ann Arbor, MI · On-site

$14.75 - $19.50/hr

We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to ...

Union Joints

Service Assistant

Detroit, MI

$13.75 - $18.25/hr

... customer service to treat patrons like family Ability to read menus, safety documents, and other work-related documents Physical Demands And Work Environment The physical demands described here are ...

Union Joints

Service Assistant

Berkley, MI · On-site

$13.75 - $18.50/hr

... customer service to treat patrons like family Ability to read menus, safety documents, and other work-related documents Physical Demands And Work Environment The physical demands described here are ...

Union Joints

Service Assistant

Clarkston, MI · On-site

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Clarkston, MI

$15 - $20/hr

Excellent customer service to treat patrons like family * Ability to read menus, safety documents, and other work-related documents Physical Demands And Work Environment The physical demands ...

Union Joints

Service Assistant

Berkley, MI · On-site

$13.75 - $18.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Clarkston, MI · On-site

$15 - $20/hr

Excellent customer service to treat patrons like family * Ability to read menus, safety documents, and other work-related documents Physical Demands And Work Environment The physical demands ...

Union Joints

Service Assistant

Detroit, MI · On-site

$14.75 - $19.75/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Clarkston, MI · On-site

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Berkley, MI · On-site

$13.75 - $18.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Berkley, MI

$13.75 - $18.50/hr

... customer service to treat patrons like family Ability to read menus, safety documents, and other work-related documents Physical Demands And Work Environment The physical demands described here are ...

Union Joints

Service Assistant

Fenton, MI · On-site

$13.50 - $18/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Detroit, MI

$13.75 - $18.25/hr

... customer service to treat patrons like family Ability to read menus, safety documents, and other work-related documents Physical Demands And Work Environment The physical demands described here are ...

Union Joints

Service Assistant

Clarkston, MI · On-site

$15.25 - $20.50/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Detroit, MI · On-site

$14.75 - $19.75/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

Union Joints

Service Assistant

Fenton, MI · On-site

$13.50 - $18/hr

... customer service to treat patrons like family • Ability to read menus, safety documents, and other work-related documents PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here ...

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Customer Service Assistant information

See Michigan salary details

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How much do customer service assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service assistant in Michigan is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Michigan?

The most popular types of Customer Service jobs in Michigan are:

What are popular job titles related to Customer Service Assistant jobs in Michigan?

For Customer Service Assistant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Michigan look for?

The top searched job categories for Customer Service Assistant jobs in Michigan are:

What cities in Michigan are hiring for Customer Service Assistant jobs?

Cities in Michigan with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,303 per year, or $17.5 per hour.

Automotive Service Assistant Manager

Northville, MI • On-site

Tuffy Tire and Auto Service
See more jobs at Tuffy Tire and Auto Serviceexternal

$48K - $58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Profit sharing
  • Training & development
  • Tuition assistance
  • Vision insurance

Benefits/Perks
  • Paid Holidays and Paid Time Off
  • Careers Advancement Opportunities - we are always looking to promote from within!
  • Flexible Scheduling with a rotating day off
  • Closed on Sundays
  • Competitive Compensation with bonus incentives

Job Summary
Come join our award winning family. Recently named Tuffy New Dealer of The Year and Northville's Small Business of the Year. Business continues to grow and we need to bring on more talented team members. We firmly believe that our success is a direct reflection of our talented Automotive Service Assistant Managers. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and excellent work ethic, you are the right candidate for our team.
As an Automotive Service-Assistant Manager, you will be responsible for all activities along with the Store Manager to achieve positive sales and profit results. In the absence of the Store Manager, you will be the Manager on Duty. Also, the Automotive Service-Assistant Managerwill be focused on promoting the shop and its services through outstanding customer service, shop cleanliness, and quality workmanship.
Responsibilities
  • Make Customer Satisfaction number one
  • Identify customer concerns and needs
  • Professionally review all completed inspections offering solutions and benefits
  • Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment
  • Assist the Store Manager to oversee all aspects of operating a service center and employees for top-line sales and profits
  • Assuring all shop personnel are following the processes in place for vehicle inspections, sales processes, and safety procedures
  • Assist the Store Manager in hiring and maintaining a staff of professionals that reflect the company culture
  • Assist the Store Manager in controlling costs, shop maintenance, cost of goods, payroll, and quality control standards

Qualifications
  • Bachelor's degree is preferred but not required; a high school diploma or GED equivalent needed
  • Knowledge of the automotive industry and trends
  • Possess a state-issued driver's license and acceptable driving record to operate dealership-owned vehicles
  • Strong communication skills; a track record of leadership; and the ability to interpret profit and loss statements are necessary for success

If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!
Compensation: $48,000.00 - $58,000.00 per year
Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals
OUR MISSION STATEMENT
To Provide the Best Automotive Repair Service in the Industry Through a Continuous Commitment to Quality and Customer Service.
There was a time in America when you either did it right or you didn't do it at all. Your work was your reputation. Character was forged from a solid job well done - again and again. At Tuffy, we still do things the old-fashioned way. The right way. In fact, Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there's only a right way. Tuffy. Done Right. Period.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.

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