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Customer Service Assistant Jobs in Michigan (NOW HIRING)

Service Assistant

Utica, MI · On-site

$13.75 - $18.25/hr

The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the ...

Service Assistant

Lansing, MI · On-site

$15.25 - $20.25/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

Service Assistant

Charlotte, MI · On-site

$13.75 - $18.50/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

Service Assistant

Charlotte, MI

$13.75 - $18.50/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

Service Assistant

Charlotte, MI · On-site

$13.75 - $18.50/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

Service Assistant

Charlotte, MI · On-site

$13.75 - $18.50/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

Service Assistant

Midland, MI · On-site

$11.75 - $15.75/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

Service Assistant

Midland, MI · On-site

$11.75 - $15.75/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

Service Assistant

Midland, MI · On-site

$11.75 - $15.75/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

Service Assistant

Charlotte, MI · On-site

$13.75 - $18.50/hr

If you share that same passion to create craveable moments for our customers and staff alike, we ... Service Assistant Responsibilities: * Maintains dining room cleanliness and sanitation. Keeps ...

Service Assistant

Coldwater, MI · On-site

$14.25 - $19/hr

Service Assistant Service | Coldwater MI | Full-Time About Lucid At Lucid, we are creating an ... This position supports customer experience, vehicle movement, service operations, shop support, and ...

Service Assistant

Coldwater, MI · On-site

$14.25 - $19/hr

Service Assistant Service | Coldwater MI | Full-Time About Lucid At Lucid, we are creating an ... This position supports customer experience, vehicle movement, service operations, shop support, and ...

Customer Service Desk - Assistant

Garden, MI · On-site

$15.50 - $21.25/hr

Your primary responsibility will be to provide a professional support to the Customer Service Desk. Working closely with the Garden Centre Manager to help the department to succeed. Rota: Alternate ...

Showing results 21-40

Customer Service Assistant information

See Michigan salary details

$10

$17

$24

How much do customer service assistant jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service assistant in Michigan is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.

What are the most commonly searched types of Customer Service jobs in Michigan?

The most popular types of Customer Service jobs in Michigan are:

What are popular job titles related to Customer Service Assistant jobs in Michigan?

For Customer Service Assistant jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Customer Service Assistant jobs?

Cities in Michigan with the most Customer Service Assistant job openings:

Infographic showing various Customer Service Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,303 per year, or $17.5 per hour.

Service Assistant

Utica, MI • On-site

Ford's Garage
Restaurants • 1 - 5K employees

$13.75 - $18.25/hr

Full-time

Re-posted 24 days ago


Ford's Garage rating

7.5

Company rating: 7.5 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Description:
The Service Assistant ensures that our Guests have an enjoyable dining experience by providing quality customer service. Service Assistants work in the dining room maintaining and enhancing the quality of our customer service. The primary focus is assisting the Servers with food running, table clearing, and guest service. You will work in close collaboration with colleagues and follow established health and safety standards. The goal is to accelerate our business development by providing an innovative and entertaining dining experience which will compel our guests to become raving fans and create brand loyalty.
Requirements:
• Server experienced preferred, but not necessary. • High School Diploma or High School equivalency preferred. • Knowledge of basic restaurant hospitality and fully engaged, service minded attitude. • Food Safety certification, as state law requires • Able to stand for 10 hours. • Able to lift at least 50 pounds • Good hearing for safety and accurate communication • Basic computer usage skills

What Ford's Garage employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Ford's Garage logo

About Ford's Garage

Sourced by ZipRecruiter

Welcome to Ford’s Garage, your go to neighborhood burger and brew joint. We serve up mouthwatering All American favorites with a vintage vibe on the side. From our famous Black Angus burgers and craft beers, to our one of a kind 1920’s service station inspired dining room featuring classic Ford vehicles and Memorabilia here, Great food and good times just keep on rolling. Founded in 2012, the original Ford’s Garage opened in Fort Myers, Florida, less than a mile from Henry Ford’s winter home. Today, as an official licensee of the Ford Motor Company, We pay tribute to America’s most iconic automobile brand by offering a truly historic dining experience right down to our nostalgic auto shop uniforms and the hand hammered copper bar top at each of our locations. It’s all about the details here. Cruise in today for great food and unforgettable atmosphere.

Industry

Restaurants

Company size

1,001 - 5,000 Employees

Headquarters location

Tampa, FL, US

Year founded

2014

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