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Customer Service Training Jobs in Michigan (NOW HIRING)

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Greenville, MI

$14.25 - $19.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Lansing, MI

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Jackson, MI

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Customer Service

Garden City, MI

$15 - $20.50/hr

As part of our KFC Family, you will be part of a team that will provide thorough training, learning opportunities that help you grow. Team Member (Customer Service) Responsibilities: * Make and ...

Customer Service

Lansing, MI

$16.25 - $22/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

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Customer Service Training information

See Michigan salary details

$8

$16

$23

How much do customer service training jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for customer service training in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is customer service training?

Customer service training is a process in which employees learn the skills and knowledge needed to interact effectively with customers. This training typically covers communication techniques, problem-solving strategies, product knowledge, and how to handle difficult situations. The goal is to ensure that all customer-facing staff can provide positive experiences, resolve issues efficiently, and represent the company professionally. Customer service training can be delivered through workshops, online courses, role-playing, and ongoing coaching to continuously improve service quality.

What is the difference between Customer Service Training vs Customer Support Specialist?

AspectCustomer Service TrainingCustomer Support Specialist
Required CredentialsOften includes communication, sales, or customer service certificationsTypically requires technical knowledge, product training, and communication skills
Work EnvironmentTraining sessions, workshops, online coursesCall centers, help desks, online support platforms
Employer & Industry UsageUsed by companies to improve staff skillsDirectly interacts with customers to resolve issues

Customer Service Training focuses on educating employees to enhance their customer interaction skills, while Customer Support Specialists are responsible for providing direct assistance to customers. Both roles are essential in customer service but serve different functions within the industry.

What are the key skills and qualifications needed to thrive in Customer Service Training, and why are they important?

To excel in Customer Service Training, you need expertise in customer service principles, adult learning theory, and instructional design, often supported by experience in training or a related certification such as Certified Professional in Training Management (CPTM). Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is typically required. Exceptional communication, patience, and adaptability help trainers engage diverse learners and handle challenging scenarios. These skills ensure effective knowledge transfer, improved employee performance, and enhanced customer satisfaction.

What are some common challenges faced by professionals in customer service training roles, and how can they be addressed?

Customer service trainers often encounter challenges such as engaging a diverse group of trainees, adapting training materials to suit various learning styles, and staying updated with evolving customer service technologies and practices. To address these, trainers can incorporate interactive activities, real-world scenarios, and various multimedia tools to make sessions more dynamic and inclusive. Regularly seeking feedback from trainees and collaborating with customer service teams helps trainers tailor their programs effectively and ensure they remain relevant to current industry standards.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers. These positions typically require extensive experience, certifications, or specialized skills rather than formal college degrees.

How can I make 2000 a week working from home?

Customer service training roles can pay well if you work for companies that offer high hourly rates or commission-based incentives, especially if you have strong communication skills and relevant certifications. Earning $2000 weekly typically requires working full-time hours, often 40 or more per week, and may involve freelance or contract opportunities with multiple clients. Building a reputation for quality training and leveraging online platforms can help increase earning potential.

What is the best training for customer service?

The best training for customer service includes developing strong communication skills, active listening, problem-solving, and product knowledge. Many programs also incorporate role-playing, customer interaction simulations, and certification courses such as the Certified Customer Service Professional (CCSP) to enhance skills and improve performance.

How to become a customer service trainer?

To become a customer service trainer, individuals typically need experience in customer service roles and strong communication skills. Many employers prefer candidates with a background in training, coaching, or related fields, and some may require certifications in training or customer service. Gaining experience and developing presentation skills are key steps in pursuing this career path.
Infographic showing various Customer Service Training job openings in Michigan as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

CUSTOMER SERVICE / SALES / MANAGEMENT

Innovative Client Connections

Spring Lake, MI โ€ข On-site

$46K - $52K/yr

Full-time

Re-posted 17 days ago


Job description

Company Description
Everyone has a voice, as idea sharing geared towards company growth is quite common. Daily meetings are designed around professional and personal growth within the company. You can find our team participating in local community service events, toasting to a successful day downtown, or heading out of town for a business trip. Overall, our atmosphere proves to be a formula for success as the company continues to gain momentum in Holland, MI.
Job Description
CUSTOMER SERVICE - SALES - MANAGEMENT TRAINING PROVIDED
Are you looking for an Entry Level Customer Service position with a dynamic company that offers a fun work environment and growth potential?
We are now filling Entry Level Customer Service positions in sales and marketing. We are looking for talented candidates that we can develop from an Entry Level position into a long-term Management and Executive role. We proudly represent a $137 billion client in a dynamic, growing industry. Our business is growing and this position has rapid, merit-based advancement opportunities.
We are planning expansion into another new markets in 2016 and currently need to fill positions in:
- Customer Service
- Sales & Marketing
- Account Management
- Team Leadership & Management
Due to our recent growth in Holland, MI, we are looking for fresh, energetic individuals that are looking for a Career in Customer Service , Marketing , Sales , and Management , not just a job! We provide hands-on training in the following areas: Customer Service , Business Development , Account Management , Sales , Marketing , and Team Development. Our Company strongly believes in training our Entry Level Customer Service Representatives into the future leaders of our organization. Our Training Program offers an exciting opportunity for Entry Level Customer Service Representatives to learn all aspects of our business from the ground up!!!!
Our Company Offers:
- Free Parking
- Advancement Opportunities
- Travel Opportunities
- Customer Service Training
- Management Training
- Team Building Opportunities
- Philanthropic Events
- Personal and Professional Growth
-Bonuses and incentives
This is an Entry Level Customer Service and Sales Position!
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.