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Customer Service Training Jobs in Michigan (NOW HIRING)

Vangeloff Management Inc

Customer Service

Taylor, MI

$13 - $15/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Vangeloff Management Inc

Customer Service

Livonia, MI

$13 - $15/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Vangeloff Management Inc

Customer Service

Woodhaven, MI

$13 - $15/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Vangeloff Management Inc

Customer Service

Redford, MI

$13 - $15/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Fitzpatrick Acquisitions LLC

Customer Service

Kentwood, MI

$15.25 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Fitzpatrick Acquisitions LLC

Customer Service

Grand Haven, MI

$14.50 - $19.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Fitzpatrick Acquisitions LLC

Customer Service

Alpena, MI

$14 - $19.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Fitzpatrick Acquisitions LLC

Customer Service

Lansing, MI

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Fitzpatrick Acquisitions LLC

Customer Service

Jackson, MI

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Fitzpatrick Acquisitions LLC

Customer Service

Lansing, MI

$16.25 - $22/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

Lakeside Surfaces

Customer Service Representative

Davison, MI · On-site

$14.50 - $19.75/hr

Participate in ongoing customer service training and process optimization initiatives. * Manage in-person customer visits including, but not limited to: material viewings, sample requests, and ...

Percepta

Customer Service Representative

Allen Park, MI · On-site

$22/hr

High school diploma required; an associate or bachelor's degree is a plus. * 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing. * A ...

Percepta

Customer Service Representative

Dearborn, MI

$22/hr

Customer Service Representative (04DBI) US-MI- DearbornDescription Drive your career forward with ... Tuition Reimbursement and Training & Development Programs (Percepta College) * Employee Assistance ...

TTEC

Customer Service Representative

Dearborn, MI

$22/hr

Customer Service Representative Apply now Save jobSaved job Drive your career forward with Percepta ... Tuition Reimbursement and Training & Development Programs (Percepta College) * Employee Assistance ...

Forman Mills

Customer Service

Dearborn, MI · On-site

$12 - $15.75/hr

he Cashier /Customer Service Associate performs all register transactions accurately and ... training materials, directives and any other materials Forman Mills produces. • Ability to ...

Dollartree

Customer service

Detroit, MI

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Family Dollar

Customer service

Detroit, MI · On-site

$13.25 - $18.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

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Showing results 21-40

All JobsCustomer Service Training JobsCustomer Service Training Jobs in Michigan

Customer Service Training information

See Michigan salary details

$8

$16

$23

How much do customer service training jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service training in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is customer service training?

Customer service training is a process in which employees learn the skills and knowledge needed to interact effectively with customers. This training typically covers communication techniques, problem-solving strategies, product knowledge, and how to handle difficult situations. The goal is to ensure that all customer-facing staff can provide positive experiences, resolve issues efficiently, and represent the company professionally. Customer service training can be delivered through workshops, online courses, role-playing, and ongoing coaching to continuously improve service quality.

What is the difference between Customer Service Training vs Customer Support Specialist?

AspectCustomer Service TrainingCustomer Support Specialist
Required CredentialsOften includes communication, sales, or customer service certificationsTypically requires technical knowledge, product training, and communication skills
Work EnvironmentTraining sessions, workshops, online coursesCall centers, help desks, online support platforms
Employer & Industry UsageUsed by companies to improve staff skillsDirectly interacts with customers to resolve issues

Customer Service Training focuses on educating employees to enhance their customer interaction skills, while Customer Support Specialists are responsible for providing direct assistance to customers. Both roles are essential in customer service but serve different functions within the industry.

What are the key skills and qualifications needed to thrive in customer service training?

To excel in Customer Service Training, you need expertise in customer service principles, adult learning theory, and instructional design, often supported by experience in training or a related certification such as Certified Professional in Training Management (CPTM). Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is typically required. Exceptional communication, patience, and adaptability help trainers engage diverse learners and handle challenging scenarios. These skills ensure effective knowledge transfer, improved employee performance, and enhanced customer satisfaction.

What are some common challenges faced by professionals in customer service training roles, and how can they be addressed?

Customer service trainers often encounter challenges such as engaging a diverse group of trainees, adapting training materials to suit various learning styles, and staying updated with evolving customer service technologies and practices. To address these, trainers can incorporate interactive activities, real-world scenarios, and various multimedia tools to make sessions more dynamic and inclusive. Regularly seeking feedback from trainees and collaborating with customer service teams helps trainers tailor their programs effectively and ensure they remain relevant to current industry standards.

What are popular job titles related to Customer Service Training jobs in Michigan?

For Customer Service Training jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Service Training jobs in Michigan look for?

The top searched job categories for Customer Service Training jobs in Michigan are:

Customer Service Training jobs near you
Infographic showing various Customer Service Training job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service

Vangeloff Management Inc

Taylor, MI

$13 - $15/hr

Other

Medical, PTO

Re-posted 14 days ago

Job description

Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!


We offer the following: 

  • A commitment to promote from within 
  • Training and mentorship programs 
  • Tuition reimbursement and scholarship opportunities 
  • Reward and recognition culture 
  • Competitive Pay
  • Flexible schedules- day, night and evening shifts
  • Free meal each shift
  • Eligibility to accrue paid vacation time
  • Career advancement and professional development opportunities
  • Medical benefits
  • PERKS! Discounts on mortgages, vehicles, cell phones and more
  • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!


The responsibilities of the team member will include: 

  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues. 
  • Preparation of products. 
  • Maintaining quality of product. 
  • Monitoring all service equipment. 
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. 
  • Champions recognition and motivation efforts 

Requirements

The ideal candidates must want to have fun serving great food to our customers! 

  • Must be at least 16 years of age 
  • Accessibility to dependable and reliable transportation 
  • Excellent communication skills, management/leadership and organizational skills. 
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another). 
  • Attendance and Punctuality a must 
  • Operating of cash register as needed and making change for other cashiers. 
  • Basic Math skills 
  • Complete training certification 
  • Enthusiasm and willingness to learn 
  • Team player 
  • Commitment to customer satisfaction 
  • Strong work ethic

Pay Rate

  • $13.00-$15.00 an hour