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Customer Service Training Jobs in Michigan (NOW HIRING)

Dollar Tree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Dollartree

Customer service

Detroit, MI

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Percepta

Customer Service Representative

Dearborn, MI · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative working onsite in Allen Park, Michigan , you'll be part of ... Tuition Reimbursement and Training & Development Programs (Percepta College) * Employee Assistance ...

Dollartree

Customer service

Detroit, MI

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Dollar Tree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Dollartree

Customer service

Detroit, MI

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Dollar Tree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting ...

Percepta

Customer Service Representative

Dearborn, MI · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative working onsite in Allen Park, Michigan , you'll be part of ... Tuition Reimbursement and Training & Development Programs (Percepta College) * Employee Assistance ...

Percepta

Customer Service Representative

Dearborn, MI

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative working onsite in Allen Park, Michigan , you'll be part of ... Tuition Reimbursement and Training & Development Programs (Percepta College) * Employee Assistance ...

First Bank, Upper Michigan

TELLER CSR

Iron Mountain, MI · On-site

$14.25 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Experience Supervisor & Customer Service Training and Development Manager SUPERVISES: No supervisory responsibility CLASSIFICATION: Staff Full-time Non-Exempt Summary: This individual helps ...

A1 Services

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service ... This position offers the training necessary to establish you in a reputable trade, and create ...

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Showing results 41-60

All JobsCustomer Service Training JobsCustomer Service Training Jobs in Michigan

Customer Service Training information

See Michigan salary details

$8

$16

$23

How much do customer service training jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service training in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is customer service training?

Customer service training is a process in which employees learn the skills and knowledge needed to interact effectively with customers. This training typically covers communication techniques, problem-solving strategies, product knowledge, and how to handle difficult situations. The goal is to ensure that all customer-facing staff can provide positive experiences, resolve issues efficiently, and represent the company professionally. Customer service training can be delivered through workshops, online courses, role-playing, and ongoing coaching to continuously improve service quality.

What is the difference between Customer Service Training vs Customer Support Specialist?

AspectCustomer Service TrainingCustomer Support Specialist
Required CredentialsOften includes communication, sales, or customer service certificationsTypically requires technical knowledge, product training, and communication skills
Work EnvironmentTraining sessions, workshops, online coursesCall centers, help desks, online support platforms
Employer & Industry UsageUsed by companies to improve staff skillsDirectly interacts with customers to resolve issues

Customer Service Training focuses on educating employees to enhance their customer interaction skills, while Customer Support Specialists are responsible for providing direct assistance to customers. Both roles are essential in customer service but serve different functions within the industry.

What are the key skills and qualifications needed to thrive in customer service training?

To excel in Customer Service Training, you need expertise in customer service principles, adult learning theory, and instructional design, often supported by experience in training or a related certification such as Certified Professional in Training Management (CPTM). Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is typically required. Exceptional communication, patience, and adaptability help trainers engage diverse learners and handle challenging scenarios. These skills ensure effective knowledge transfer, improved employee performance, and enhanced customer satisfaction.

What are some common challenges faced by professionals in customer service training roles, and how can they be addressed?

Customer service trainers often encounter challenges such as engaging a diverse group of trainees, adapting training materials to suit various learning styles, and staying updated with evolving customer service technologies and practices. To address these, trainers can incorporate interactive activities, real-world scenarios, and various multimedia tools to make sessions more dynamic and inclusive. Regularly seeking feedback from trainees and collaborating with customer service teams helps trainers tailor their programs effectively and ensure they remain relevant to current industry standards.

What are popular job titles related to Customer Service Training jobs in Michigan?

For Customer Service Training jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Service Training jobs in Michigan look for?

The top searched job categories for Customer Service Training jobs in Michigan are:

Customer Service Training jobs near you
Infographic showing various Customer Service Training job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer service

Dollar Tree

Detroit, MI • On-site

$14.25 - $19.75/hr

Part-time

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,517 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:
  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Part time
7070 Gratiot Ave,Detroit,Michigan 48207-1920
26434
Family Dollar

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Dollar Tree logo

About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US

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